We purchased this espresso machine sooner than we had planned. It came quickly, was installed by some of the most professional people we have ever dealt with in this industry. The staff at Majesty Coffee we very helpful, professional and most of all caring for a potential client moreso than making a sale. I'm very pleased with all involved. I highly recommend Majesty Coffee for your coffee business.
if you plan on using a funnel on your portfilter forget this machine. Also customer support needs an upgrade! Tony is a nice guy but tech support is not supportive. I wonder if they even took the trouble to understand my issue? THEY DID NOT
I'm very happy with the performance of the Puqpress. For me, I feel it has improved the consistency of my puck prep and has eliminated all channeling problems. The service and responsiveness I received from Majesty Coffee was exceptional. I chose expedited shipping and the product arrived very quickly, impeccably packed.
After a week of experimenting with different beans and type of coffee, I think that I finally obtained the correct setting of grinding and dosage. Still some ups and downs on the weight after each usage but we will get there.
I have had 4 of these machines. They are VERY labor-intensive but make the best homemade coffee I have ever had. The machines do not hold up but we do make many pots a day so maybe 1000 pots, then they die. But I keep buying them and that should tell you what i think!