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Eureka Helios 65 Espresso Grinder

SKU: HELIOS65B

Your Price:
$1,199.00


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Eureka Atom 65 Espresso Grinder

The Helios 65 is the high-tech grinder-helper you need for your cafe. Designed to streamline service during the busiest of days, the Helios 65 brings fast, repeatable grinding to your coffee shop with its 65mm burrs and vibrant touchscreen controls. The front-and-center touchscreen offers timed shot programming, usage stats, and burr life tracking to make sure your grinder is ready for your next morning rush. Other features—like an easy-cleaning grind chute and a bottom burr adjust for maintenance without losing your grind setting—also make the Helios a joy to work with on a daily basis.

Features and Functionality

  • 65mm Flat Burrs - Speedy and sturdy, these 65mm burrs make short work of espresso doses.
  • Touchscreen Controls - A large, responsive touchscreen offers excellent control and grind stats.
  • Easy-clean Chute - The Helios' grind chute slides out for easy cleaning at the end of your shift.
  • Stepless Grind Adjust - Precise grind adjustments are a simple twist away.
  • Burr Tracking - A unique grind time tracker alerts you to scheduled burr changes for optimum coffee quality.

     

    Recommended For

    • Espresso

    Specifications

    Model Number

    HELIOS65

    Manufacturer

    Eureka

    Width

    8.5 inches

    Depth

    10 inches

    Height

    23.5 inches

    Watts

    570 W

    Volts

    110 V

    Case Material

    Aluminum

    Bean Hopper Capacity

    2.5 pounds

    Adjustment Configuration

    Stepless - Infinite Settings

    Grinder Style

    Burr - Flat Steel

    Burr Diameter

    65 mm

    Size

    65mm

    Material

    Metal and Plastic

    Warranty Information

    What it Covers: Eureka Grinders

    Length: Home Use: 1 year parts and labor, Commercial Use: 1 year parts, 3 months labor

    Care and Maintenance

    • Wipe out hopper between refills
    • Disassemble and sweep out burrs, or use a grinder cleaner like grindz, monthly

    PRICE MATCH GUARANTEE

    We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

    USA BASED CUSTOMER SERVICE

    We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

    FAST AND EASY REPLACEMENTS

    If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

    SECURE PAYMENTS & FULL PRIVACY

    Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


    30 Day Money Back Guarantee

    We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

    That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

    Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

    Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

    La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

    *All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

    *All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

    *Elektra & Ascaso machines cannot be returned after they have been used.

    *UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

    *Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

    *La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

    ORDER CONFIRMATION

    Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

    Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

    After your order is placed, we will authorize payment from your payment method and reserve your unit.

    If there are issues regarding your order - we will contact you immediately to resolve it.

    We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

    ORDER SHIPMENT

    Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

    Most in stock orders ship within 24 business hours.

    Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

    Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

    We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

    PRODUCT QUALITY GUARANTEE

    Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

    If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

    We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

    CANCELLATIONS & REFUNDS

    Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

    Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

    Returns must meet the following criteria:

    Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

    Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

    As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

    In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

    Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

    Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

    Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

    Any open box or used equipment will be specially and clearly marked on the individual product page.

    Having trouble with your machine? Click here to access our Warranty Repair Request Form.

    All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

    In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

    You can contact us there if you have any questions about our warranties before purchasing as well.

    We will then provide you with an authorization number which you can use to track your warranty repair status.

    Warranty by Brand (Different Warranties Apply to Different Brands):

    La Pavoni

    • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

    Ascaso, Elektra, Macap, Vibiemme

    • 2 year parts and labor on all the machines
    • Lifetime warranty on boilers
    • Repair facilities in New Jersey

    Mahlkonig

    • 1 Year Parts and Labor on all Mahlkonig grinders

    Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

    • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
    • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
    • Shipping costs to repair items are valid for the first 30 days only.

    What is Covered by the Warranty:

    • Manufacturer Defects

    Not Covered by Warranty:

    • Plastic and Wearable Parts
    • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
    • Issues caused by water damage from poor water quality which can result in scale build up.
    • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
    • Using the product outside of what it was intended to do.
    • Using nonoriginal parts to do repairs on the product.
    • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
    • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
    • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
    Mobile Users - Please Scroll to the Bottom to View Product Reviews.

    Eureka Atom 65 Espresso Grinder

    The Helios 65 is the high-tech grinder-helper you need for your cafe. Designed to streamline service during the busiest of days, the Helios 65 brings fast, repeatable grinding to your coffee shop with its 65mm burrs and vibrant touchscreen controls. The front-and-center touchscreen offers timed shot programming, usage stats, and burr life tracking to make sure your grinder is ready for your next morning rush. Other features—like an easy-cleaning grind chute and a bottom burr adjust for maintenance without losing your grind setting—also make the Helios a joy to work with on a daily basis.

    Features and Functionality

    • 65mm Flat Burrs - Speedy and sturdy, these 65mm burrs make short work of espresso doses.
    • Touchscreen Controls - A large, responsive touchscreen offers excellent control and grind stats.
    • Easy-clean Chute - The Helios' grind chute slides out for easy cleaning at the end of your shift.
    • Stepless Grind Adjust - Precise grind adjustments are a simple twist away.
    • Burr Tracking - A unique grind time tracker alerts you to scheduled burr changes for optimum coffee quality.

       

      Recommended For

      • Espresso

      Specifications

      Model Number

      HELIOS65

      Manufacturer

      Eureka

      Width

      8.5 inches

      Depth

      10 inches

      Height

      23.5 inches

      Watts

      570 W

      Volts

      110 V

      Case Material

      Aluminum

      Bean Hopper Capacity

      2.5 pounds

      Adjustment Configuration

      Stepless - Infinite Settings

      Grinder Style

      Burr - Flat Steel

      Burr Diameter

      65 mm

      Size

      65mm

      Material

      Metal and Plastic

      Warranty Information

      What it Covers: Eureka Grinders

      Length: Home Use: 1 year parts and labor, Commercial Use: 1 year parts, 3 months labor

      Care and Maintenance

      • Wipe out hopper between refills
      • Disassemble and sweep out burrs, or use a grinder cleaner like grindz, monthly

      PRICE MATCH GUARANTEE

      We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

      USA BASED CUSTOMER SERVICE

      We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

      FAST AND EASY REPLACEMENTS

      If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

      SECURE PAYMENTS & FULL PRIVACY

      Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


      30 Day Money Back Guarantee

      We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

      That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

      Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

      Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

      La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

      *All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

      *All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

      *Elektra & Ascaso machines cannot be returned after they have been used.

      *UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

      *Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

      *La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

      ORDER CONFIRMATION

      Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

      Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

      After your order is placed, we will authorize payment from your payment method and reserve your unit.

      If there are issues regarding your order - we will contact you immediately to resolve it.

      We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

      ORDER SHIPMENT

      Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

      Most in stock orders ship within 24 business hours.

      Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

      Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

      We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

      PRODUCT QUALITY GUARANTEE

      Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

      If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

      We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

      CANCELLATIONS & REFUNDS

      Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

      Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

      Returns must meet the following criteria:

      Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

      Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

      As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

      In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

      Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

      Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

      Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

      Any open box or used equipment will be specially and clearly marked on the individual product page.

      Having trouble with your machine? Click here to access our Warranty Repair Request Form.

      All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

      In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

      You can contact us there if you have any questions about our warranties before purchasing as well.

      We will then provide you with an authorization number which you can use to track your warranty repair status.

      Warranty by Brand (Different Warranties Apply to Different Brands):

      La Pavoni

      • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

      Ascaso, Elektra, Macap, Vibiemme

      • 2 year parts and labor on all the machines
      • Lifetime warranty on boilers
      • Repair facilities in New Jersey

      Mahlkonig

      • 1 Year Parts and Labor on all Mahlkonig grinders

      Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

      • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
      • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
      • Shipping costs to repair items are valid for the first 30 days only.

      What is Covered by the Warranty:

      • Manufacturer Defects

      Not Covered by Warranty:

      • Plastic and Wearable Parts
      • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
      • Issues caused by water damage from poor water quality which can result in scale build up.
      • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
      • Using the product outside of what it was intended to do.
      • Using nonoriginal parts to do repairs on the product.
      • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
      • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
      • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
      Mobile Users - Please Scroll to the Bottom to View Product Reviews.
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      ★ Customer Reviews ★

      MajestyCoffee Verified Customer Testomonials

      202 reviews
      84%
      (169)
      10%
      (21)
      5%
      (10)
      0%
      (0)
      1%
      (2)
      Just Ok

      Pros:
      Fast
      Fluffy grind
      Quiet
      Solid build, top fit and finish
      Precise dosing
      Low retention

      Cons
      Stalls on lighter roasts due to undersized motor.
      Creates a mowhawk shaped uneven extraction if you do not WDT (whisk) the grounds.

      With SSP burrs my Eureka Olympus makes better espresso all around. I thought with the money invested and good reviews this would be the last grinder purchase of my life. I am hoping Majesty will be able to get me setup with an upgrade like the Mahlkonig peak or the Compak E8/F8 models. Stalling on lighter roasts is a deal breaker for me. For someone who uses standard darker roasts and a spouted non naked portafilter this grinder could work fine.

      Great grinder but ridiculously long 60" power cord

      Easy to set up and works great for consistent espresso grinds. Not as noisy as the grinder it replaced a Baratza Encore that was an exceptional grinder for pour over use but not as good for an espresso grind.

      For some reason the people at Eureka install a 60" long power cord which makes no sense at all for an appliance that will go on a counter where an outet is at most 24 inches away from the appliance. I have a new appliance cord on order and as soon as it arrives I will use it to replace the factory cord and a 15 inch power cord from the Mignon coffee grinder to the wall outlet.

      Ceado E37S Espresso Grinder

      This espresso grinder is excellent and exemplifies the quality of products and service that are offered at Majesty Coffee. Excellent! Arrived in perfect condition, is very quick and efficient and can even be used for single dosing. I couldn't ask for more from Ceado or Majesty!

      Espresso machine and grinder purchase

      Product arrived on provided date in perfect shape. Very happy with the ordering and delivery service. Additionally, the La Marzocco Linea Mini and Ceado 37S are a great combination that works excellent and provides excellent flavor and richness in my espresso. Thanks for everything!!!

      I have a leakage at the bottom and I’m pretty sure is not normal. The machine is working very well except that it has leaks and I don’t think it’s normal. Please email at juliolci012@hotmail.com