WOW0821240209BLCLJLLLML

Miele CM 6350 Superautomatic Countertop Coffee Machine

SKU: CM 6350

Your Price:
$2,299.00


Quantity
 
Checkout Secure
Checkout Secure


Questions? Call Us Now for Personal Assistance: (888) 978-5224.
Free Shipping. No Sales Tax.


Handling Time:
Products ship in 1 Business Day.
Shipping Time:
Please allow 2-4 Business Days for Delivery. Contact Us For Expedited Delivery.

Why Shop with Us?
☑ Fast Response & Service Times Add Piece of Mind for Your Business and Home.
☑ Friendly, Expert Staff Trusted By Hundreds of Coffee Shops & Home Brewers.
30 Day Money Back Guarantee & SSL Secure Payment Gateway Make Shopping Easy and Stress-Free.
Price Match Guarantee Ensures You'll Receive The Best Deal Online Even After Your Purchase.why buy from us

Miele CM 6350 Countertop Coffee Machine

Countertop coffee machine with OneTouch for Two feature and integrated cup warmer for perfect coffee.

  • Creamy milk froth for coffee specialities – Cappuccinatore
  • Perfect results and intense coffee flavor - AromaticSystem
  • Two coffees at once at the touch of a button – OneTouch for Two
  • Convenient cleaning programs for care and maintenance
  • Pre-warmed cups always on hand - integrated cup warmer

Features

In Perfect Harmony with Perfect Coffee

Whether you decide to buy a built-in or a countertop coffee machine from Miele, you are guaranteed to experience pure coffee enjoyment and moments of unforgettable coffee delights. With a perfectly coordinated system, our coffee machines prepare a wide variety of coffee specialities as only an expert could. This is something you can see, smell, feel, hear, and, of course, taste.

Easy Cleaning

For Greater Cleaning Convenience

Daily cleaning is carried out by these intelligent appliances almost automatically. The milk pipework is automatically cleaned after every drink made with milk. The exclusive descaling program, AutoDescale, automatically ensures durability on CM7 models. The drip tray, water container, and waste container are easy to remove and dishwasher-safe thanks to ComfortClean. The efficient cleaning functions guarantee hygiene and excellent coffee flavor.

Safety 

System Lock With The Touch Of a Button

The system lock can be set at the touch of a fingertip. The appliance is then protected from inadvertent operation, i.e. by children.

Drink Specialties

Ristretto

A concentrated, strong espresso. The same amount of ground coffee is prepared with very little water.

Espresso

Excels with its pronounced intensive flavor and a thick crema.

Coffee

Simply made with water and freshly ground coffee.

Cappuccino

A perfect combination of espresso and creamy hot milk froth.

Latte Macchiato

A composition of strong espresso, hot milk and milk froth.

Caffè latte

In contrast to cappuccino, it is made from hot milk and espresso.

Long Coffee

The output amount of normal coffee is increased so that even your favorite mug is completely full.

Hot Milk and Hot Milk Froth 

Hot milk and prepared milk froth can be enjoyed alone or added to hot chocolate for a delicious, indulgent treat.

User Convenience

Ground Coffee Chute

Second Coffee Variety For Individual Preferences

In addition to the bean container, Miele bean-to-cup coffee machines also have a drawer for ground coffee. You can use this to make a second type of coffee using ready ground coffee.


Timer

To use when and how you prefer

Switch-on and switch-off of the coffee machine can be programmed individually and according to your needs. The first cup of coffee can be made as soon as you get up, as the machine switches on automatically; it also switches off automatically in the evening. To conserve energy, the coffee machine can be switched off completely after it has not been used for some time.

Coffee and  Tea pot Function

Prepare Several Cups One After The Other

When you have visitors: At the touch of a button, your appliance dispenses up to 8 cups of coffee one after the other into a coffee pot placed under the spout. The CM7 can also dispense water for tea, for a single cup or even a whole pot.

Maintenance

Easy Removable Brew Unit 

The Quality Of The Coffee Is Always Consistent

The brewing component is the "heart" of automatic coffee preparation. It can be removed and cleaned easily. This ensures a hygienic brew unit as well as consistently high coffee quality and the longevity of the machine.

ComfortClean

Easy Cleaning In The Dishwasher

The ComfortClean system makes Filtration very easy. Many of the coffee machine parts, such as the water container and the waste container can be easily cleaned in the dishwasher. This contributes significantly to maintaining the value of the appliance.

Easy Cleaning

For Greater Cleaning Convenience

Daily cleaning is carried out by these intelligent appliances almost automatically. The milk pipework is automatically cleaned after every drink made with milk. The exclusive descaling program, AutoDescale, automatically ensures durability on CM7 models. The drip tray, water container, and waste container are easy to remove and dishwasher-safe thanks to ComfortClean. The efficient cleaning functions guarantee hygiene and excellent coffee flavor.

Special Features

User Profiles

Save the setting of your favorite beverages

Save your favorite drinks as one of up to 10 user profiles – and let your Miele coffee machine greet you with a personal touch. The user profile stores all parameters for your favorite drink: Amount of ground coffee, water temperature and amount as well as preparation of milk, if applicable. For customized coffee enjoyment.

Individual Settings

Store Your Taste Preferences

The preparation parameters can be set individually, depending on the type of coffee and flavor intensity: Grinder setting, amount of coffee, brewing temperature, pre-brewing, as well as amount of water. That's how you ensure perfect flavor for your coffee speciality from every type of coffee, every roast. That's how you always get the best flavor for every coffee beverage.

Aromatic System

For An Intensive Coffee Aroma

More room for more taste. The brew chamber of Miele coffee machines expands when water flows in. The ground coffee is mixed very thoroughly with the water and the coffee aroma can unfold even better. You can look forward to enjoying wonderfully aromatic coffee.

Inside the Box

  • Descaling tablets
  • Cleaning tablets
  • Stainless steel thermal milk flask
  • Coffee spoon for ground coffee

Specifications

Construction Type and Design
Countertop Bean to Cup Coffee Machine YES
Color Lotus White / Obsidian Black / Graphite Grey
Consumer Benefits
AromaticSystem YES
OneTouch preparation YES
One Touch and OneTouch for Two YES
Programmable User profile 4
Grinding grade selectable YES
Additional coffee types in ground coffee form possible YES
Ground quantity programmable YES
Water quantity programmable YES
Water temperature programmable YES
Amount of milk can be programmed YES
Amount of milk froth can be programmed YES
Pre-brewing programmable YES
Beverages
Ristretto, single YES
Ristretto, double YES
Espresso, single YES
Espresso, double YES
Coffee, single YES
Coffee, double YES
Long coffee, single YES
Long coffee, double YES
Cappuccino, single YES
Cappuccino, double YES
Latte macchiato, single YES
Latte macchiato, double YES
Hot milk, single YES
Latte macchiato, double YES
Milk froth, single YES
Milk froth, double YES
Caffè latte, single YES
Caffè latte, double YES
Coffee pot YES
Control Panel
Control Panel DirectSensor
Height adjustment of infinitely adjustable central spout max in in.(cm) 5 5/8 (14.0)
Heated cup storage area YES
MultiLingua YES
No. of bean types 1
No. of bean containers 1
Bean container capacity, each in oz (g) 300
Bean container capacity, total in oz (g) 10.58 (300)
Capacity of water container in fl oz (l) 60.87 (1.8)
Milk container capacity in l 0.50
Capacity of waste container in servings 10
Drip tray capacity in fl oz (l) 27.05 (0.8)
Easily accessible containers YES
Programmable switch-on time YES
Programmable switch-off time YES
Programmable stand-by time YES
Efficiency and Sustainability
Energy-saving Eco mode option YES
Cleaning Convenience
Manual descaling YES
Automatic rinsing of the milk pipework from the water container YES
Convenient cleaning programs YES
Auto-Off function YES
ComfortClean YES
Removable milk pipework YES
Removable brew unit YES
Safety
System lock YES
Technical Data
Niche width min in in.(mm) 17 3/4 (450)
Niche width max in in.(mm) 17 3/4 (450)
Niche height min in in.(mm) 20 (508)
Niche height max in in.(mm) 20 (508)
Niche depth in in.(mm) 21 7/8 (555)
Appliance width in in.(mm) 10 (251)
Applicance height in in.(mm) 14 1/4 (359)
Appliance depth in in.(mm) 16 7/8 (427)
Total connected load in kW 1.45
Voltage in V 120
Fuse rating in A 15
Number of phases 1
Length of electrical wire in ft (m) 4 (1.4)

 

Resources

Product Sheet

Operating Instructions / Installation Instructions

Operating Instructions / Installation Instructions

PRICE MATCH GUARANTEE

We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

USA BASED CUSTOMER SERVICE

We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

FAST AND EASY REPLACEMENTS

If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

SECURE PAYMENTS & FULL PRIVACY

Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


30 Day Money Back Guarantee

We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

*All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

*All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

*Elektra & Ascaso machines cannot be returned after they have been used.

*UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

*Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

*La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

ORDER CONFIRMATION

Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

After your order is placed, we will authorize payment from your payment method and reserve your unit.

If there are issues regarding your order - we will contact you immediately to resolve it.

We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

ORDER SHIPMENT

Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

Most in stock orders ship within 24 business hours.

Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

PRODUCT QUALITY GUARANTEE

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

CANCELLATIONS & REFUNDS

Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

Returns must meet the following criteria:

Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

Any open box or used equipment will be specially and clearly marked on the individual product page.

Having trouble with your machine? Click here to access our Warranty Repair Request Form.

All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

You can contact us there if you have any questions about our warranties before purchasing as well.

We will then provide you with an authorization number which you can use to track your warranty repair status.

Warranty by Brand (Different Warranties Apply to Different Brands):

La Pavoni

  • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

Ascaso, Elektra, Macap, Vibiemme

  • 2 year parts and labor on all the machines
  • Lifetime warranty on boilers
  • Repair facilities in New Jersey

Mahlkonig

  • 1 Year Parts and Labor on all Mahlkonig grinders

Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

  • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
  • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
  • Shipping costs to repair items are valid for the first 30 days only.

What is Covered by the Warranty:

  • Manufacturer Defects

Not Covered by Warranty:

  • Plastic and Wearable Parts
  • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
  • Issues caused by water damage from poor water quality which can result in scale build up.
  • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
  • Using the product outside of what it was intended to do.
  • Using nonoriginal parts to do repairs on the product.
  • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
  • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
  • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
Mobile Users - Please Scroll to the Bottom to View Product Reviews.

Miele CM 6350 Countertop Coffee Machine

Countertop coffee machine with OneTouch for Two feature and integrated cup warmer for perfect coffee.

  • Creamy milk froth for coffee specialities – Cappuccinatore
  • Perfect results and intense coffee flavor - AromaticSystem
  • Two coffees at once at the touch of a button – OneTouch for Two
  • Convenient cleaning programs for care and maintenance
  • Pre-warmed cups always on hand - integrated cup warmer

Features

In Perfect Harmony with Perfect Coffee

Whether you decide to buy a built-in or a countertop coffee machine from Miele, you are guaranteed to experience pure coffee enjoyment and moments of unforgettable coffee delights. With a perfectly coordinated system, our coffee machines prepare a wide variety of coffee specialities as only an expert could. This is something you can see, smell, feel, hear, and, of course, taste.

Easy Cleaning

For Greater Cleaning Convenience

Daily cleaning is carried out by these intelligent appliances almost automatically. The milk pipework is automatically cleaned after every drink made with milk. The exclusive descaling program, AutoDescale, automatically ensures durability on CM7 models. The drip tray, water container, and waste container are easy to remove and dishwasher-safe thanks to ComfortClean. The efficient cleaning functions guarantee hygiene and excellent coffee flavor.

Safety 

System Lock With The Touch Of a Button

The system lock can be set at the touch of a fingertip. The appliance is then protected from inadvertent operation, i.e. by children.

Drink Specialties

Ristretto

A concentrated, strong espresso. The same amount of ground coffee is prepared with very little water.

Espresso

Excels with its pronounced intensive flavor and a thick crema.

Coffee

Simply made with water and freshly ground coffee.

Cappuccino

A perfect combination of espresso and creamy hot milk froth.

Latte Macchiato

A composition of strong espresso, hot milk and milk froth.

Caffè latte

In contrast to cappuccino, it is made from hot milk and espresso.

Long Coffee

The output amount of normal coffee is increased so that even your favorite mug is completely full.

Hot Milk and Hot Milk Froth 

Hot milk and prepared milk froth can be enjoyed alone or added to hot chocolate for a delicious, indulgent treat.

User Convenience

Ground Coffee Chute

Second Coffee Variety For Individual Preferences

In addition to the bean container, Miele bean-to-cup coffee machines also have a drawer for ground coffee. You can use this to make a second type of coffee using ready ground coffee.


Timer

To use when and how you prefer

Switch-on and switch-off of the coffee machine can be programmed individually and according to your needs. The first cup of coffee can be made as soon as you get up, as the machine switches on automatically; it also switches off automatically in the evening. To conserve energy, the coffee machine can be switched off completely after it has not been used for some time.

Coffee and  Tea pot Function

Prepare Several Cups One After The Other

When you have visitors: At the touch of a button, your appliance dispenses up to 8 cups of coffee one after the other into a coffee pot placed under the spout. The CM7 can also dispense water for tea, for a single cup or even a whole pot.

Maintenance

Easy Removable Brew Unit 

The Quality Of The Coffee Is Always Consistent

The brewing component is the "heart" of automatic coffee preparation. It can be removed and cleaned easily. This ensures a hygienic brew unit as well as consistently high coffee quality and the longevity of the machine.

ComfortClean

Easy Cleaning In The Dishwasher

The ComfortClean system makes Filtration very easy. Many of the coffee machine parts, such as the water container and the waste container can be easily cleaned in the dishwasher. This contributes significantly to maintaining the value of the appliance.

Easy Cleaning

For Greater Cleaning Convenience

Daily cleaning is carried out by these intelligent appliances almost automatically. The milk pipework is automatically cleaned after every drink made with milk. The exclusive descaling program, AutoDescale, automatically ensures durability on CM7 models. The drip tray, water container, and waste container are easy to remove and dishwasher-safe thanks to ComfortClean. The efficient cleaning functions guarantee hygiene and excellent coffee flavor.

Special Features

User Profiles

Save the setting of your favorite beverages

Save your favorite drinks as one of up to 10 user profiles – and let your Miele coffee machine greet you with a personal touch. The user profile stores all parameters for your favorite drink: Amount of ground coffee, water temperature and amount as well as preparation of milk, if applicable. For customized coffee enjoyment.

Individual Settings

Store Your Taste Preferences

The preparation parameters can be set individually, depending on the type of coffee and flavor intensity: Grinder setting, amount of coffee, brewing temperature, pre-brewing, as well as amount of water. That's how you ensure perfect flavor for your coffee speciality from every type of coffee, every roast. That's how you always get the best flavor for every coffee beverage.

Aromatic System

For An Intensive Coffee Aroma

More room for more taste. The brew chamber of Miele coffee machines expands when water flows in. The ground coffee is mixed very thoroughly with the water and the coffee aroma can unfold even better. You can look forward to enjoying wonderfully aromatic coffee.

Inside the Box

  • Descaling tablets
  • Cleaning tablets
  • Stainless steel thermal milk flask
  • Coffee spoon for ground coffee

Specifications

Construction Type and Design
Countertop Bean to Cup Coffee Machine YES
Color Lotus White / Obsidian Black / Graphite Grey
Consumer Benefits
AromaticSystem YES
OneTouch preparation YES
One Touch and OneTouch for Two YES
Programmable User profile 4
Grinding grade selectable YES
Additional coffee types in ground coffee form possible YES
Ground quantity programmable YES
Water quantity programmable YES
Water temperature programmable YES
Amount of milk can be programmed YES
Amount of milk froth can be programmed YES
Pre-brewing programmable YES
Beverages
Ristretto, single YES
Ristretto, double YES
Espresso, single YES
Espresso, double YES
Coffee, single YES
Coffee, double YES
Long coffee, single YES
Long coffee, double YES
Cappuccino, single YES
Cappuccino, double YES
Latte macchiato, single YES
Latte macchiato, double YES
Hot milk, single YES
Latte macchiato, double YES
Milk froth, single YES
Milk froth, double YES
Caffè latte, single YES
Caffè latte, double YES
Coffee pot YES
Control Panel
Control Panel DirectSensor
Height adjustment of infinitely adjustable central spout max in in.(cm) 5 5/8 (14.0)
Heated cup storage area YES
MultiLingua YES
No. of bean types 1
No. of bean containers 1
Bean container capacity, each in oz (g) 300
Bean container capacity, total in oz (g) 10.58 (300)
Capacity of water container in fl oz (l) 60.87 (1.8)
Milk container capacity in l 0.50
Capacity of waste container in servings 10
Drip tray capacity in fl oz (l) 27.05 (0.8)
Easily accessible containers YES
Programmable switch-on time YES
Programmable switch-off time YES
Programmable stand-by time YES
Efficiency and Sustainability
Energy-saving Eco mode option YES
Cleaning Convenience
Manual descaling YES
Automatic rinsing of the milk pipework from the water container YES
Convenient cleaning programs YES
Auto-Off function YES
ComfortClean YES
Removable milk pipework YES
Removable brew unit YES
Safety
System lock YES
Technical Data
Niche width min in in.(mm) 17 3/4 (450)
Niche width max in in.(mm) 17 3/4 (450)
Niche height min in in.(mm) 20 (508)
Niche height max in in.(mm) 20 (508)
Niche depth in in.(mm) 21 7/8 (555)
Appliance width in in.(mm) 10 (251)
Applicance height in in.(mm) 14 1/4 (359)
Appliance depth in in.(mm) 16 7/8 (427)
Total connected load in kW 1.45
Voltage in V 120
Fuse rating in A 15
Number of phases 1
Length of electrical wire in ft (m) 4 (1.4)

 

Resources

Product Sheet

Operating Instructions / Installation Instructions

Operating Instructions / Installation Instructions

PRICE MATCH GUARANTEE

We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

USA BASED CUSTOMER SERVICE

We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

FAST AND EASY REPLACEMENTS

If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

SECURE PAYMENTS & FULL PRIVACY

Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


30 Day Money Back Guarantee

We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

*All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

*All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

*Elektra & Ascaso machines cannot be returned after they have been used.

*UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

*Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

*La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

ORDER CONFIRMATION

Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

After your order is placed, we will authorize payment from your payment method and reserve your unit.

If there are issues regarding your order - we will contact you immediately to resolve it.

We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

ORDER SHIPMENT

Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

Most in stock orders ship within 24 business hours.

Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

PRODUCT QUALITY GUARANTEE

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

CANCELLATIONS & REFUNDS

Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

Returns must meet the following criteria:

Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

Any open box or used equipment will be specially and clearly marked on the individual product page.

Having trouble with your machine? Click here to access our Warranty Repair Request Form.

All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

You can contact us there if you have any questions about our warranties before purchasing as well.

We will then provide you with an authorization number which you can use to track your warranty repair status.

Warranty by Brand (Different Warranties Apply to Different Brands):

La Pavoni

  • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

Ascaso, Elektra, Macap, Vibiemme

  • 2 year parts and labor on all the machines
  • Lifetime warranty on boilers
  • Repair facilities in New Jersey

Mahlkonig

  • 1 Year Parts and Labor on all Mahlkonig grinders

Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

  • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
  • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
  • Shipping costs to repair items are valid for the first 30 days only.

What is Covered by the Warranty:

  • Manufacturer Defects

Not Covered by Warranty:

  • Plastic and Wearable Parts
  • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
  • Issues caused by water damage from poor water quality which can result in scale build up.
  • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
  • Using the product outside of what it was intended to do.
  • Using nonoriginal parts to do repairs on the product.
  • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
  • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
  • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
Mobile Users - Please Scroll to the Bottom to View Product Reviews.
Majesty Coffee Customers

Customer Reviews

No reviews yet
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)


RECENTLY VIEWED


Added to cart!
★ Customer Reviews ★

MajestyCoffee Verified Customer Testomonials

244 reviews
84%
(206)
10%
(24)
5%
(12)
0%
(0)
1%
(2)
Great Grinder!

Wonderful upgrade from my old burr grinder. The options are a little overwhelming, but that is a good thing!

Perfect every time

It is actually kind of eerie after 10 years of using a Silvia to get absolutely consistent coffee that gets all the little nuances of flavor. An amazing machine.

Fantastic Machine

This is a huge step up from my beloved Rancilio Sylvia, which was 20 years old. Excellent Machine- with a very gently learning curve. Highly recommended!

Newbie!

I’m a completely self taught barista who got a wild hair to open a small coffee shop in a location that didn’t have one and this machine did not disappoint!! Minus the manual not being friendly to the inexperienced..- with a little research I was elbow deep in milk!!! I pulled about 80 shots my first day and around that much my second! Fantastic machine, if you can eeek out the money!!!

I love my 270Wi!

Tony was a tremendous help and expertly answered all of my questions. I really appreciate the time that he took with me to compare various models and am very happy with my decision!
The grinder is a solid piece of equipment and is very high quality. It's nice to grind to the gram rather than do a timed grind and then have to weigh.
Since filled hoppers are easily swapped, I ordered a couple of extras and now can have a few varieties on hand.
I really like the contemporary styling. I also notice that when viewing the Baratza from the front, as it currently sits on my counter, that the focus is on the "business end" of the machine, and the dramatic styling becomes more subdued, enhancing the Baratza's look. Thank you, Majesty Coffee!