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Mahlkonig E65S Espresso Grinder

SKU: E65S

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$2,200.00 $3,350.00



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Who Should Buy The Mahlkonig E65S? 

Medium to Large Coffee Shops

Fast, easy to operate, and energy-efficient, the Mahlkonig E65S is one of the most versatile options for cafes. Delivering a dose for a double shot in about two to three seconds, it whips through coffee orders like nobody’s business.

With its smooth stepless grind adjustment wheel and six programmable recipes, it’s a completely intuitive and flexible system. Adding in a continuous grinding mode, baristas aren’t limited by programming.

A fan system that only runs when the motor is on keeps grinding nice and cool without consuming much energy. And as the E65S is slender, you won’t struggle to find a place for it if you have limited counter space. 

If you’re looking for an on-demand grinder that can speed up production but take up minimal space, the E65S is it.

Restaurants

Not sure what sort of espresso grinder to get your restaurant staff? Almost always, ease of use is at the top of the list of requirements, but speed and accuracy shouldn’t be forgotten. That’s what makes the E65S an ideal pick.

With this model, your staff will be able to grind coffee quickly and easily. Highly precise programmed doses guarantee quality and cut out much of the frustration for servers who have less experience in espresso.

Faster and easier grinding helps restaurant employees keep up a pace that’s vital for restaurants to provide top-notch customer service.

Offices

A robust and user-friendly espresso grinder like the E65S is a great option for a lively office. It will assist in keeping your entire staff caffeinated without slowing down productivity as employees just pick a programmed recipe for an espresso shot.

Quiet grinding is another advantage this model offers a busy office. If your coffee area is near your employees’ workspace, the E65S will ensure that careful work is not disrupted.

As it’s compact, it doesn’t require much room on a small office countertop. It fits neatly right next to your espresso machine.

Hotels

An espresso grinder this flexible is perfect for hotels. Programmed doses and single-handed grind adjustment help to guide your staff in crafting excellent espresso for cappuccinos, Americanos, and any espresso drinks your guests request.

Quiet grinding means that your customers won’t be disturbed by loud equipment. If you’re trying to cultivate a relaxing atmosphere, this is a necessity.

Businesses in the hospitality industry are stepping up their game with professional machines that make superior coffee for their patrons. Choosing the E65S empowers you to define your coffee service as a cut above the rest.

Home Users

Bring all the power and precision of the E65S right to your home kitchen. As a high-end grinder, it completes your home setup along with a prosumer espresso machine.

Its slender design makes it easy to place anywhere in your kitchen—it won’t dominate the counter. Coupled with ease of use, the E65S unlocks cafe-style results for the coffee connoisseur.

Description

Make quality espresso easy with the E65S.

Designed with a large digital display and push-button operation, the Mahlkonig E65S streamlines programming and eliminates frustrating machine fiddling to dial in the grind.

Six programmable recipes paired with updated and easier-than-ever stepless grind adjustment enables baristas to find and store the most precise dosage settings for fast access and repeatability.

Built with an intelligent fan cooling system and a motor that retains next to no heat, the E65S ensures that the quality of your product never wavers.

The E65S is not your typical espresso grinder. 

The E65S is both fast and quiet, qualities that are not often seen together in one grinder. Adding a slender construction, it fits any professional or home environment.

This grinder has a proven track record of delivering a fluffy grind and premium flavor in very little time.

Mahlkonig strives to bring you a one-of-a-kind coffee experience.

This company doesn’t stop at good, better, or even best. Mahlkonig is always finding new ways to serve the needs of professional baristas with unique solutions and innovative technology.

Mahlkonig created the E65S to fit a wide variety of businesses and make premium espresso available to every user.

Key Features and What They Mean

Robust 65mm Flat Burrs

Made of special steel to improve longevity, these grinding discs produce a consistent, uniform grind. They’ll last longer than average and help you make richly flavored espresso.

Fan Cooling System

Making sure that the grinding environment is always cool, the fan system preserves the flavor and quality of the coffee. As the fan system only runs when the motor is active, the E65S conserves energy.

Upgraded Resistors & Coils

These upgrades allow the grinder to run without overheating. The motor holds almost no heat, supporting the temperature control system that protects your coffee from taking on burned, bitter flavors.

Fast Grinding

With a motor that generates an idle speed of between 1400 and 1650 RPM, coffee is ground at 4 to 7 grams per second. You can have a dose of coffee ready in three seconds flat.

Icon Menu with 6 Programmable Recipes

The large digital display shows an icon menu that all users will navigate with ease. Programming takes very little time, and with six recipe options, you can get creative with your menu offerings.

Slim Construction

The slender design of this modern espresso grinder allows it to fit any space, small or large. 

Quiet Grinding

Grinding coffee can be noisy business. The E65S is engineered to dampen the noise production so that your customers and employees are not distracted by loud equipment.

Stepless Grind Adjustment

Espresso grinders require a high degree of accuracy for best results. Stepless grind adjustment means that you can change the fineness in infinitely small increments to get the perfect setting and bring out the best qualities in the coffee.

Adjustable Spout

The spout is adjustable to give you more portafilter options. Using a larger portafilter? Just reposition the spout to produce an even distribution of the coffee. The spout is also removable, making cleaning simpler.

Universal Portafilter Holder

The portafilter holder keeps the portafilter in place for hands-free operation. This can easily increase efficiency as baristas can perform other tasks at the same time.

2.6 Pound Bean Hopper

Despite the grinder’s small size, the hopper has plenty of space for larger quantities of beans to get you through the rushes. No need to constantly stop and refill.

    Specifications

    Voltage // Frequencies // Phases 100 V // 50 Hz // 1~
    100 V // 60 Hz // 1~
    110 - 127 V // 60 Hz // 1~
    Idle Speed 1400 rpm (50 Hz); 1650 rpm (60 Hz)
    Grinding Disc Diameter 65 mm / 2.56 in
    Grinding Disc Material Special Steel
    Average Grinding Capacity* 4-7 g/s
    Hopper Capacity ca. 1200 g / 2.64 lb
    Max. Nominal Power Drive 100 V: 510 W
    Drive 110 - 127 V: 580 W
    Dimensions 19.5cm W x 58.3 cm H x 28.3 cm D
    Dimensions of Packing 58.5cm W x 28.5cm H x 36.0 cm D
    Net Weight 11.2 Kg
    Gross Weight 12.7 Kg
    Certifications CE, (CB), ETL 58,5 x 28,5 x 36,0 cm Safety, ETL Sanitation
    Standards
    Conforms to: EC/EN 60335-1 except IPX1
    IEC/EN 60335-2-64 except IPX1
    Certified to: Standard ANSI/UL 763
    CSA C22.2 No. 195
    NSF / ANSI 8
    Standard Colors: Stainless Steel, matte black
    Stainless Steel, matte black & white


    *Depends on the grinding goods and the chosen degree of fineness.

    All measured values under laboratory conditions. Other electric specifications available on request. Subject to change without prior notice.

    Resources

    Mahlkoenig E65S Espresso Grinder - Product sheet

    Mahlkoenig E65S Espresso Grinder - Original Instruction Manual

    PRICE MATCH GUARANTEE

    We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

    USA BASED CUSTOMER SERVICE

    We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

    FAST AND EASY REPLACEMENTS

    If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

    SECURE PAYMENTS & FULL PRIVACY

    Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


    30 Day Money Back Guarantee

    We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

    That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

    Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

    Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

    La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

    *All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

    *All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

    *Elektra & Ascaso machines cannot be returned after they have been used.

    *UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

    *Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

    *La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

    ORDER CONFIRMATION

    Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

    Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

    After your order is placed, we will authorize payment from your payment method and reserve your unit.

    If there are issues regarding your order - we will contact you immediately to resolve it.

    We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

    ORDER SHIPMENT

    Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

    Most in stock orders ship within 24 business hours.

    Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

    Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

    We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

    PRODUCT QUALITY GUARANTEE

    Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

    If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

    We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

    CANCELLATIONS & REFUNDS

    Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

    Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

    Returns must meet the following criteria:

    Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

    Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

    As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

    In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

    Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

    Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

    Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

    Any open box or used equipment will be specially and clearly marked on the individual product page.

    Having trouble with your machine? Click here to access our Warranty Repair Request Form.

    All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

    In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

    You can contact us there if you have any questions about our warranties before purchasing as well.

    We will then provide you with an authorization number which you can use to track your warranty repair status.

    Warranty by Brand (Different Warranties Apply to Different Brands):

    La Pavoni

    • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

    Ascaso, Elektra, Macap, Vibiemme

    • 2 year parts and labor on all the machines
    • Lifetime warranty on boilers
    • Repair facilities in New Jersey

    Mahlkonig

    • 1 Year Parts and Labor on all Mahlkonig grinders

    Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

    • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
    • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
    • Shipping costs to repair items are valid for the first 30 days only.

    What is Covered by the Warranty:

    • Manufacturer Defects

    Not Covered by Warranty:

    • Plastic and Wearable Parts
    • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
    • Issues caused by water damage from poor water quality which can result in scale build up.
    • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
    • Using the product outside of what it was intended to do.
    • Using nonoriginal parts to do repairs on the product.
    • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
    • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
    • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
    Mobile Users - Please Scroll to the Bottom to View Product Reviews.

    Who Should Buy The Mahlkonig E65S? 

    Medium to Large Coffee Shops

    Fast, easy to operate, and energy-efficient, the Mahlkonig E65S is one of the most versatile options for cafes. Delivering a dose for a double shot in about two to three seconds, it whips through coffee orders like nobody’s business.

    With its smooth stepless grind adjustment wheel and six programmable recipes, it’s a completely intuitive and flexible system. Adding in a continuous grinding mode, baristas aren’t limited by programming.

    A fan system that only runs when the motor is on keeps grinding nice and cool without consuming much energy. And as the E65S is slender, you won’t struggle to find a place for it if you have limited counter space. 

    If you’re looking for an on-demand grinder that can speed up production but take up minimal space, the E65S is it.

    Restaurants

    Not sure what sort of espresso grinder to get your restaurant staff? Almost always, ease of use is at the top of the list of requirements, but speed and accuracy shouldn’t be forgotten. That’s what makes the E65S an ideal pick.

    With this model, your staff will be able to grind coffee quickly and easily. Highly precise programmed doses guarantee quality and cut out much of the frustration for servers who have less experience in espresso.

    Faster and easier grinding helps restaurant employees keep up a pace that’s vital for restaurants to provide top-notch customer service.

    Offices

    A robust and user-friendly espresso grinder like the E65S is a great option for a lively office. It will assist in keeping your entire staff caffeinated without slowing down productivity as employees just pick a programmed recipe for an espresso shot.

    Quiet grinding is another advantage this model offers a busy office. If your coffee area is near your employees’ workspace, the E65S will ensure that careful work is not disrupted.

    As it’s compact, it doesn’t require much room on a small office countertop. It fits neatly right next to your espresso machine.

    Hotels

    An espresso grinder this flexible is perfect for hotels. Programmed doses and single-handed grind adjustment help to guide your staff in crafting excellent espresso for cappuccinos, Americanos, and any espresso drinks your guests request.

    Quiet grinding means that your customers won’t be disturbed by loud equipment. If you’re trying to cultivate a relaxing atmosphere, this is a necessity.

    Businesses in the hospitality industry are stepping up their game with professional machines that make superior coffee for their patrons. Choosing the E65S empowers you to define your coffee service as a cut above the rest.

    Home Users

    Bring all the power and precision of the E65S right to your home kitchen. As a high-end grinder, it completes your home setup along with a prosumer espresso machine.

    Its slender design makes it easy to place anywhere in your kitchen—it won’t dominate the counter. Coupled with ease of use, the E65S unlocks cafe-style results for the coffee connoisseur.

    Description

    Make quality espresso easy with the E65S.

    Designed with a large digital display and push-button operation, the Mahlkonig E65S streamlines programming and eliminates frustrating machine fiddling to dial in the grind.

    Six programmable recipes paired with updated and easier-than-ever stepless grind adjustment enables baristas to find and store the most precise dosage settings for fast access and repeatability.

    Built with an intelligent fan cooling system and a motor that retains next to no heat, the E65S ensures that the quality of your product never wavers.

    The E65S is not your typical espresso grinder. 

    The E65S is both fast and quiet, qualities that are not often seen together in one grinder. Adding a slender construction, it fits any professional or home environment.

    This grinder has a proven track record of delivering a fluffy grind and premium flavor in very little time.

    Mahlkonig strives to bring you a one-of-a-kind coffee experience.

    This company doesn’t stop at good, better, or even best. Mahlkonig is always finding new ways to serve the needs of professional baristas with unique solutions and innovative technology.

    Mahlkonig created the E65S to fit a wide variety of businesses and make premium espresso available to every user.

    Key Features and What They Mean

    Robust 65mm Flat Burrs

    Made of special steel to improve longevity, these grinding discs produce a consistent, uniform grind. They’ll last longer than average and help you make richly flavored espresso.

    Fan Cooling System

    Making sure that the grinding environment is always cool, the fan system preserves the flavor and quality of the coffee. As the fan system only runs when the motor is active, the E65S conserves energy.

    Upgraded Resistors & Coils

    These upgrades allow the grinder to run without overheating. The motor holds almost no heat, supporting the temperature control system that protects your coffee from taking on burned, bitter flavors.

    Fast Grinding

    With a motor that generates an idle speed of between 1400 and 1650 RPM, coffee is ground at 4 to 7 grams per second. You can have a dose of coffee ready in three seconds flat.

    Icon Menu with 6 Programmable Recipes

    The large digital display shows an icon menu that all users will navigate with ease. Programming takes very little time, and with six recipe options, you can get creative with your menu offerings.

    Slim Construction

    The slender design of this modern espresso grinder allows it to fit any space, small or large. 

    Quiet Grinding

    Grinding coffee can be noisy business. The E65S is engineered to dampen the noise production so that your customers and employees are not distracted by loud equipment.

    Stepless Grind Adjustment

    Espresso grinders require a high degree of accuracy for best results. Stepless grind adjustment means that you can change the fineness in infinitely small increments to get the perfect setting and bring out the best qualities in the coffee.

    Adjustable Spout

    The spout is adjustable to give you more portafilter options. Using a larger portafilter? Just reposition the spout to produce an even distribution of the coffee. The spout is also removable, making cleaning simpler.

    Universal Portafilter Holder

    The portafilter holder keeps the portafilter in place for hands-free operation. This can easily increase efficiency as baristas can perform other tasks at the same time.

    2.6 Pound Bean Hopper

    Despite the grinder’s small size, the hopper has plenty of space for larger quantities of beans to get you through the rushes. No need to constantly stop and refill.

      Specifications

      Voltage // Frequencies // Phases 100 V // 50 Hz // 1~
      100 V // 60 Hz // 1~
      110 - 127 V // 60 Hz // 1~
      Idle Speed 1400 rpm (50 Hz); 1650 rpm (60 Hz)
      Grinding Disc Diameter 65 mm / 2.56 in
      Grinding Disc Material Special Steel
      Average Grinding Capacity* 4-7 g/s
      Hopper Capacity ca. 1200 g / 2.64 lb
      Max. Nominal Power Drive 100 V: 510 W
      Drive 110 - 127 V: 580 W
      Dimensions 19.5cm W x 58.3 cm H x 28.3 cm D
      Dimensions of Packing 58.5cm W x 28.5cm H x 36.0 cm D
      Net Weight 11.2 Kg
      Gross Weight 12.7 Kg
      Certifications CE, (CB), ETL 58,5 x 28,5 x 36,0 cm Safety, ETL Sanitation
      Standards
      Conforms to: EC/EN 60335-1 except IPX1
      IEC/EN 60335-2-64 except IPX1
      Certified to: Standard ANSI/UL 763
      CSA C22.2 No. 195
      NSF / ANSI 8
      Standard Colors: Stainless Steel, matte black
      Stainless Steel, matte black & white


      *Depends on the grinding goods and the chosen degree of fineness.

      All measured values under laboratory conditions. Other electric specifications available on request. Subject to change without prior notice.

      Resources

      Mahlkoenig E65S Espresso Grinder - Product sheet

      Mahlkoenig E65S Espresso Grinder - Original Instruction Manual

      PRICE MATCH GUARANTEE

      We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

      USA BASED CUSTOMER SERVICE

      We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

      FAST AND EASY REPLACEMENTS

      If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

      SECURE PAYMENTS & FULL PRIVACY

      Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


      30 Day Money Back Guarantee

      We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

      That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

      Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

      Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

      La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

      *All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

      *All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

      *Elektra & Ascaso machines cannot be returned after they have been used.

      *UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

      *Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

      *La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

      ORDER CONFIRMATION

      Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

      Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

      After your order is placed, we will authorize payment from your payment method and reserve your unit.

      If there are issues regarding your order - we will contact you immediately to resolve it.

      We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

      ORDER SHIPMENT

      Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

      Most in stock orders ship within 24 business hours.

      Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

      Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

      We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

      PRODUCT QUALITY GUARANTEE

      Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

      If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

      We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

      CANCELLATIONS & REFUNDS

      Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

      Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

      Returns must meet the following criteria:

      Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

      Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

      As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

      In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

      Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

      Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

      Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

      Any open box or used equipment will be specially and clearly marked on the individual product page.

      Having trouble with your machine? Click here to access our Warranty Repair Request Form.

      All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

      In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

      You can contact us there if you have any questions about our warranties before purchasing as well.

      We will then provide you with an authorization number which you can use to track your warranty repair status.

      Warranty by Brand (Different Warranties Apply to Different Brands):

      La Pavoni

      • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

      Ascaso, Elektra, Macap, Vibiemme

      • 2 year parts and labor on all the machines
      • Lifetime warranty on boilers
      • Repair facilities in New Jersey

      Mahlkonig

      • 1 Year Parts and Labor on all Mahlkonig grinders

      Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

      • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
      • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
      • Shipping costs to repair items are valid for the first 30 days only.

      What is Covered by the Warranty:

      • Manufacturer Defects

      Not Covered by Warranty:

      • Plastic and Wearable Parts
      • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
      • Issues caused by water damage from poor water quality which can result in scale build up.
      • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
      • Using the product outside of what it was intended to do.
      • Using nonoriginal parts to do repairs on the product.
      • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
      • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
      • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
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      ★ Customer Reviews ★

      MajestyCoffee Verified Customer Testomonials

      121 reviews
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      Hard to hear crack. We are still new at this and machine takes some time to get used to

      Mahlkonig gh2

      This thing is awesome and arrived SUPER quick!

      Quick and easy with a little mess.

      As advertised, it tamps consistently. Each tamping process is quicker and easier than manual tamping. I like the fact the process requires only one hand, as opposed to two in manual.
      The only drawback is that the tamper surface gets dirty with the grind very quickly (because it does not 'twist" as in manual). After 3 or 4 tamps we have to clean it with a rug or a brush, leaving the coffee grind around the device.
      Overall, we are happy with the purchase, and my overworked wrist with a tendonitis thanks a lot. I know it is an expensive investment, but loss of my hand will cost a lot more.

      GoodService

      Good Service I called to inquire about the PUQ58 and got the answer right away we loved the automatic makes life a little easier for everyone
      Thanks

      Fiorenzato Evo Electronic Coffee Grinder F64