WOW0821240209BLCLJLLLML

Isomac


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★ Customer Reviews ★

MajestyCoffee Verified Customer Testomonials

146 reviews
82%
(120)
14%
(21)
2%
(3)
0%
(0)
1%
(2)
Delivery

I work from a shared space, my business address is my home, but you were unable to deliver to my home a piece of equipment that was neither heavy nor big. Was very complicate to arrange the pick up from a fedex location 1.5 hours from my home.
Other than that equipment works very well.
Andrea G. NY

Hi Andrea, Very sorry you had issues with Fedex. We don't see any emails from you regarding this situation, but we would have been happy help. If you ever encounter any machine or shipping issues in the future, let us know and we'll get it resolved quickly.
Exceeded my high expectations!

I’ve owned high end espresso machines for the last 25 years. La Speziale Dream is the best!
Beautiful design, fast heating and endless ability to produce consistent high quality espresso, lattes, etc.

Excellent!

My order was promptly processed. I was kept advised of its progress. Shipping was fine. My questions were answered by customer service with absolutely no delay. Highly recommended! Roaster works really well. There are two issues...it's difficult to hear cracks, and the volume on the shut off warning needs to be increased.

Machine Didn’t Function

Attempted to get the issue resolved within Majesty Coffee, but they transferred me to the manufacturer (Gene). Manufacturing company hasn’t done anything to resolve the issue. Waited months to get this roaster only to receive a defective one.

Hi Kyle, Very sorry about your roaster having issues. Gene Cafe does handle the warranty and unfortunately they've been short staffed due to the COVID-19 situation. We've already contacted the owner of Gene Cafe USA for you to get this fixed quickly.

Gene Cafe One Half Pound Coffee Roaster CBR-101