WOW0821240209BLCLJLLLML

Mahlkonig Tanzania Filter Coffee Grinder

SKU: Tarzania

Your Price:
$1,850.00 $2,225.00



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Who Should Buy The Mahlkonig Tanzania? 

Small to Medium Coffee Shops

A slim design, highly accurate grind adjustments, and built-in motor ventilation come together in the Mahlkonig Tanzania to offer small to medium shops the perfect high-powered filter coffee grinder.

This model provides flexible fineness settings from a fine Turkish-style coffee to coarse French press, giving you and your customers all the options you’re looking for whether you’re grinding into retail bags or coffee filters for in-house brewing.

With a convenient bag clamp, you can walk away while the Tanzania grinds retail bags. Every bit of the coffee will go directly into the bag thanks to the knock-off device and bag shaker eliminating leftover coffee stuck in the chute.

You’ll appreciate this sturdy flat burr grinder’s cool grinding and flavor optimization in addition to residue-free grinding that prevents product loss. More bang for your buck as well as your customer’s.

Restaurants

Counter space can be scarce in restaurants. With its compact structure, the Tanzania won’t clog up your countertop. 

Best of all, its modular construction makes it painless to clean and maintain. The last thing you need is a complicated piece of equipment for coffee service that your employees will struggle to keep up with.

With an easy-turn adjustment knob, getting to the right grind setting for drip coffee or a French press setting is hassle-free—in other words, ideal for a restaurant.

Offices

Though a retail coffee grinder like the Tanzania is built for holding bags of coffee, it makes a great filter coffee grinder for the office if you don’t have much room in the kitchen.

Since it can easily go from fine to coarse settings, your employees will have a wide range of brewing methods at their disposal.

Even if you’re just looking for a no-fuss coffee grinder that can be set for basic espresso, drip coffee, or French press, the Tanzania has what you need, plus an unwavering commitment to quality.

Description

Don’t settle for average. The Tanzania certainly won’t.

Beyond its classic style, the Mahlkonig Tanzania features the kind of craftsmanship that helps you excel at making quality coffee with little effort.

The Tanzania’s precision 80mm burrs together with motor ventilation guarantee consistency and superb coffee flavors. Stepless grind adjustment is made easy with a fast-action adjustment handle to move from Turkish-style coffee to French press in one quick motion.

This efficient filter coffee grinder has versatility on its side. It holds retail bags for direct grinding, offers accurate adjustments for your own tailored brewing methods, and keeps maintenance simple for every user.

The compact design of the Tanzania gives you more room to work.

A slender grinder like the Tanzania is the right model for a business trying to make more room for productivity, not less with added equipment.

Just because it’s compact doesn’t mean it’s any less robust than Mahlkonig’s other filter coffee grinders. This model is built for heavy-duty grinding for smaller businesses meeting higher demand.

Mahlkonig helps you achieve high-quality results every time.

There’s no mistaking a Mahlkonig grinder. This company dedicates energy and research to finding innovative ways to serve professionals of the coffee world with diverse needs.

The Tanzania performs on a high level, packing a ton of power and flexibility into a smaller grinder.

Key Features and What They Mean

80mm Flat Burrs

The Tanzania’s large, flat grinding discs achieve a rate of consistency that ensures great-tasting coffee 100% of the time. Keeping heat from building up, the Tanzania grinds quickly, from fine to medium-coarse at a pace of 1.2 to 2 pounds a minute.

Stepless Grind Adjustment

Accessed right at the side of the grinder, stepless grind adjustment creates the opportunity to dial in the grind with ideal results. You can fine-tune to your heart’s content and make any type of coffee as good as it can possibly be.

Compact Design

At 8.1 inches wide, 11.6 inches deep, and 24.9 inches high, this grinder is engineered for small to medium businesses. It keeps your work space free of clutter if your counters easily become overcrowded.

1.6 Pound Transparent Bean Hopper

The 1.6 pound bean hopper holds more than enough coffee for standard single-pound retail bags. You can do even more than that with enough room in the hopper to accommodate quantities for other grinding needs.

Bag Clamp and Knock-Off Device

This feature duo assists you in creating a more efficient atmosphere by holding onto retail bags while the Tanzania grinds and quickly clearing the coffee chute. You’ll avoid leftover coffee clumps in the grinder and save your product from being wasted small amounts at a time.

Bag Shaker

The bag shaker gently vibrates to settle the fluffy ground coffee so that you don’t have to spend time doing this manually.

Motor Ventilation

Further increasing temperature control, the motor ventilation system makes this model even more effective at maintaining cool grinding. The coffee will stay at peak quality.

Magnetic Disc Carrier

Holding the grinding discs in place with magnetic disc carriers instead of screws, the Tanzania cuts down on cleaning time and gets every precious gram of coffee into the bag or filter with no residues left behind.

Tanzania Features & Specifications

Hopper Capacity 1.6 lbs
Grinding Capacity - fine to medium 1.2 - 2.0 lbs/min
Voltage 100-115 V
Frequency / Phases 60 Hz / Single-Phase
Grinding Disc Diameter 80 mm
Dimensions (w x d x h) 8.1“ x 11.6“ x 24.9“
Net weight 35.3 lbs
Shipping Weight 40 lbs
EQUIPMENT FEATURES
Bag Clamping Yes
Bag Shaker Yes
Magnetic Disc Carrier Yes
Motor Ventilation Yes
SPECIAL FEATURES
Real Turkish Fine Grinding Yes
Large Hopper 3.3 lbs
Listings CB

 

Common Questions and Answers

Q: How is a flat burr grinder like the Tanzania different from a conical burr grinder?

A: With a flat burr grinder like the Tanzania, you’re getting the guarantee of a consistent grind. The coffee particles it produces are of a perfectly uniform size, which ultimately means that the brewed coffee will have a more balanced flavor.

Creating a bimodal particle size distribution, or coffee ground into particles of different sizes, a conical burr grinder typically emphasizes brighter flavors. At the same time, it can be tricky to make sure that the finer particles don’t become over-extracted and lend an unpleasant taste to the coffee.

Among premium retail coffee grinders, flat burr types are not at all uncommon considering their reliable results and applicability to any roast. 

Q: What is stepless grind adjustment and how does it work in the Tanzania?

A: Stepless grind adjustment gives you a lot more freedom to choose any grind setting that you might prefer. But let’s start by breaking down what a stepped grinder looks like for a comparison.

Stepped grinders have preset notches on the adjustment wheels. When you change the coarseness, the dial clicks into place in one of the preset notches. While it’s easy to switch between settings, you don’t have access to any settings in between the notches.

If you want those in-between settings, you want a stepless grinder. The Mahlkonig Tanzania allows you to make more precise changes to the grind that suit your particular taste and brewing methods. This is one way to make your product stand out.

Q: What does grinder heat buildup have to do with coffee quality?

A: Any grinder worth its salt should have some means of limiting heat buildup while it grinds coffee. The reason behind this is that an excess of heat has the real potential to make the coffee taste dull, burned, or otherwise underwhelming.

There are many ways in which a grinder can be designed to prevent this from happening. There may even be a combination of features that work in tandem to control the grinder temperature.

In the Tanzania, the large burrs and motor ventilation team up to keep it cool at all times. Because the large burrs don’t require many rotations to grind the coffee, friction is reduced. When you add in the ventilation system, any heat generated from continuous use can properly escape.

The bottom line is that the Tanzania is built for cool grinding in all environments, which is good news for the quality of your product.

Resources

Product_folder_Tanzania.pdf
    Operating_Instructions_Tanzania.pdf

    PRICE MATCH GUARANTEE

    We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

    USA BASED CUSTOMER SERVICE

    We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

    FAST AND EASY REPLACEMENTS

    If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

    SECURE PAYMENTS & FULL PRIVACY

    Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


    30 Day Money Back Guarantee

    We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

    That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

    Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

    Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

    La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

    *All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

    *All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

    *Elektra & Ascaso machines cannot be returned after they have been used.

    *UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

    *Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

    *La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

    ORDER CONFIRMATION

    Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

    Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

    After your order is placed, we will authorize payment from your payment method and reserve your unit.

    If there are issues regarding your order - we will contact you immediately to resolve it.

    We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

    ORDER SHIPMENT

    Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

    Most in stock orders ship within 24 business hours.

    Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

    Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

    We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

    PRODUCT QUALITY GUARANTEE

    Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

    If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

    We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

    CANCELLATIONS & REFUNDS

    Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

    Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

    Returns must meet the following criteria:

    Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

    Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

    As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

    In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

    Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

    Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

    Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

    Any open box or used equipment will be specially and clearly marked on the individual product page.

    Having trouble with your machine? Click here to access our Warranty Repair Request Form.

    All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

    In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

    You can contact us there if you have any questions about our warranties before purchasing as well.

    We will then provide you with an authorization number which you can use to track your warranty repair status.

    Warranty by Brand (Different Warranties Apply to Different Brands):

    La Pavoni

    • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

    Ascaso, Elektra, Macap, Vibiemme

    • 2 year parts and labor on all the machines
    • Lifetime warranty on boilers
    • Repair facilities in New Jersey

    Mahlkonig

    • 1 Year Parts and Labor on all Mahlkonig grinders

    Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

    • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
    • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
    • Shipping costs to repair items are valid for the first 30 days only.

    What is Covered by the Warranty:

    • Manufacturer Defects

    Not Covered by Warranty:

    • Plastic and Wearable Parts
    • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
    • Issues caused by water damage from poor water quality which can result in scale build up.
    • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
    • Using the product outside of what it was intended to do.
    • Using nonoriginal parts to do repairs on the product.
    • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
    • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
    • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
    Mobile Users - Please Scroll to the Bottom to View Product Reviews.

    Who Should Buy The Mahlkonig Tanzania? 

    Small to Medium Coffee Shops

    A slim design, highly accurate grind adjustments, and built-in motor ventilation come together in the Mahlkonig Tanzania to offer small to medium shops the perfect high-powered filter coffee grinder.

    This model provides flexible fineness settings from a fine Turkish-style coffee to coarse French press, giving you and your customers all the options you’re looking for whether you’re grinding into retail bags or coffee filters for in-house brewing.

    With a convenient bag clamp, you can walk away while the Tanzania grinds retail bags. Every bit of the coffee will go directly into the bag thanks to the knock-off device and bag shaker eliminating leftover coffee stuck in the chute.

    You’ll appreciate this sturdy flat burr grinder’s cool grinding and flavor optimization in addition to residue-free grinding that prevents product loss. More bang for your buck as well as your customer’s.

    Restaurants

    Counter space can be scarce in restaurants. With its compact structure, the Tanzania won’t clog up your countertop. 

    Best of all, its modular construction makes it painless to clean and maintain. The last thing you need is a complicated piece of equipment for coffee service that your employees will struggle to keep up with.

    With an easy-turn adjustment knob, getting to the right grind setting for drip coffee or a French press setting is hassle-free—in other words, ideal for a restaurant.

    Offices

    Though a retail coffee grinder like the Tanzania is built for holding bags of coffee, it makes a great filter coffee grinder for the office if you don’t have much room in the kitchen.

    Since it can easily go from fine to coarse settings, your employees will have a wide range of brewing methods at their disposal.

    Even if you’re just looking for a no-fuss coffee grinder that can be set for basic espresso, drip coffee, or French press, the Tanzania has what you need, plus an unwavering commitment to quality.

    Description

    Don’t settle for average. The Tanzania certainly won’t.

    Beyond its classic style, the Mahlkonig Tanzania features the kind of craftsmanship that helps you excel at making quality coffee with little effort.

    The Tanzania’s precision 80mm burrs together with motor ventilation guarantee consistency and superb coffee flavors. Stepless grind adjustment is made easy with a fast-action adjustment handle to move from Turkish-style coffee to French press in one quick motion.

    This efficient filter coffee grinder has versatility on its side. It holds retail bags for direct grinding, offers accurate adjustments for your own tailored brewing methods, and keeps maintenance simple for every user.

    The compact design of the Tanzania gives you more room to work.

    A slender grinder like the Tanzania is the right model for a business trying to make more room for productivity, not less with added equipment.

    Just because it’s compact doesn’t mean it’s any less robust than Mahlkonig’s other filter coffee grinders. This model is built for heavy-duty grinding for smaller businesses meeting higher demand.

    Mahlkonig helps you achieve high-quality results every time.

    There’s no mistaking a Mahlkonig grinder. This company dedicates energy and research to finding innovative ways to serve professionals of the coffee world with diverse needs.

    The Tanzania performs on a high level, packing a ton of power and flexibility into a smaller grinder.

    Key Features and What They Mean

    80mm Flat Burrs

    The Tanzania’s large, flat grinding discs achieve a rate of consistency that ensures great-tasting coffee 100% of the time. Keeping heat from building up, the Tanzania grinds quickly, from fine to medium-coarse at a pace of 1.2 to 2 pounds a minute.

    Stepless Grind Adjustment

    Accessed right at the side of the grinder, stepless grind adjustment creates the opportunity to dial in the grind with ideal results. You can fine-tune to your heart’s content and make any type of coffee as good as it can possibly be.

    Compact Design

    At 8.1 inches wide, 11.6 inches deep, and 24.9 inches high, this grinder is engineered for small to medium businesses. It keeps your work space free of clutter if your counters easily become overcrowded.

    1.6 Pound Transparent Bean Hopper

    The 1.6 pound bean hopper holds more than enough coffee for standard single-pound retail bags. You can do even more than that with enough room in the hopper to accommodate quantities for other grinding needs.

    Bag Clamp and Knock-Off Device

    This feature duo assists you in creating a more efficient atmosphere by holding onto retail bags while the Tanzania grinds and quickly clearing the coffee chute. You’ll avoid leftover coffee clumps in the grinder and save your product from being wasted small amounts at a time.

    Bag Shaker

    The bag shaker gently vibrates to settle the fluffy ground coffee so that you don’t have to spend time doing this manually.

    Motor Ventilation

    Further increasing temperature control, the motor ventilation system makes this model even more effective at maintaining cool grinding. The coffee will stay at peak quality.

    Magnetic Disc Carrier

    Holding the grinding discs in place with magnetic disc carriers instead of screws, the Tanzania cuts down on cleaning time and gets every precious gram of coffee into the bag or filter with no residues left behind.

    Tanzania Features & Specifications

    Hopper Capacity 1.6 lbs
    Grinding Capacity - fine to medium 1.2 - 2.0 lbs/min
    Voltage 100-115 V
    Frequency / Phases 60 Hz / Single-Phase
    Grinding Disc Diameter 80 mm
    Dimensions (w x d x h) 8.1“ x 11.6“ x 24.9“
    Net weight 35.3 lbs
    Shipping Weight 40 lbs
    EQUIPMENT FEATURES
    Bag Clamping Yes
    Bag Shaker Yes
    Magnetic Disc Carrier Yes
    Motor Ventilation Yes
    SPECIAL FEATURES
    Real Turkish Fine Grinding Yes
    Large Hopper 3.3 lbs
    Listings CB

     

    Common Questions and Answers

    Q: How is a flat burr grinder like the Tanzania different from a conical burr grinder?

    A: With a flat burr grinder like the Tanzania, you’re getting the guarantee of a consistent grind. The coffee particles it produces are of a perfectly uniform size, which ultimately means that the brewed coffee will have a more balanced flavor.

    Creating a bimodal particle size distribution, or coffee ground into particles of different sizes, a conical burr grinder typically emphasizes brighter flavors. At the same time, it can be tricky to make sure that the finer particles don’t become over-extracted and lend an unpleasant taste to the coffee.

    Among premium retail coffee grinders, flat burr types are not at all uncommon considering their reliable results and applicability to any roast. 

    Q: What is stepless grind adjustment and how does it work in the Tanzania?

    A: Stepless grind adjustment gives you a lot more freedom to choose any grind setting that you might prefer. But let’s start by breaking down what a stepped grinder looks like for a comparison.

    Stepped grinders have preset notches on the adjustment wheels. When you change the coarseness, the dial clicks into place in one of the preset notches. While it’s easy to switch between settings, you don’t have access to any settings in between the notches.

    If you want those in-between settings, you want a stepless grinder. The Mahlkonig Tanzania allows you to make more precise changes to the grind that suit your particular taste and brewing methods. This is one way to make your product stand out.

    Q: What does grinder heat buildup have to do with coffee quality?

    A: Any grinder worth its salt should have some means of limiting heat buildup while it grinds coffee. The reason behind this is that an excess of heat has the real potential to make the coffee taste dull, burned, or otherwise underwhelming.

    There are many ways in which a grinder can be designed to prevent this from happening. There may even be a combination of features that work in tandem to control the grinder temperature.

    In the Tanzania, the large burrs and motor ventilation team up to keep it cool at all times. Because the large burrs don’t require many rotations to grind the coffee, friction is reduced. When you add in the ventilation system, any heat generated from continuous use can properly escape.

    The bottom line is that the Tanzania is built for cool grinding in all environments, which is good news for the quality of your product.

    Resources

    Product_folder_Tanzania.pdf
      Operating_Instructions_Tanzania.pdf

      PRICE MATCH GUARANTEE

      We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

      USA BASED CUSTOMER SERVICE

      We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

      FAST AND EASY REPLACEMENTS

      If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

      SECURE PAYMENTS & FULL PRIVACY

      Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


      30 Day Money Back Guarantee

      We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

      That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

      Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

      Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

      La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

      *All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

      *All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

      *Elektra & Ascaso machines cannot be returned after they have been used.

      *UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

      *Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

      *La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

      ORDER CONFIRMATION

      Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

      Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

      After your order is placed, we will authorize payment from your payment method and reserve your unit.

      If there are issues regarding your order - we will contact you immediately to resolve it.

      We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

      ORDER SHIPMENT

      Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

      Most in stock orders ship within 24 business hours.

      Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

      Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

      We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

      PRODUCT QUALITY GUARANTEE

      Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

      If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

      We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

      CANCELLATIONS & REFUNDS

      Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

      Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

      Returns must meet the following criteria:

      Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

      Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

      As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

      In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

      Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

      Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

      Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

      Any open box or used equipment will be specially and clearly marked on the individual product page.

      Having trouble with your machine? Click here to access our Warranty Repair Request Form.

      All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

      In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

      You can contact us there if you have any questions about our warranties before purchasing as well.

      We will then provide you with an authorization number which you can use to track your warranty repair status.

      Warranty by Brand (Different Warranties Apply to Different Brands):

      La Pavoni

      • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

      Ascaso, Elektra, Macap, Vibiemme

      • 2 year parts and labor on all the machines
      • Lifetime warranty on boilers
      • Repair facilities in New Jersey

      Mahlkonig

      • 1 Year Parts and Labor on all Mahlkonig grinders

      Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

      • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
      • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
      • Shipping costs to repair items are valid for the first 30 days only.

      What is Covered by the Warranty:

      • Manufacturer Defects

      Not Covered by Warranty:

      • Plastic and Wearable Parts
      • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
      • Issues caused by water damage from poor water quality which can result in scale build up.
      • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
      • Using the product outside of what it was intended to do.
      • Using nonoriginal parts to do repairs on the product.
      • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
      • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
      • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
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      ★ Customer Reviews ★

      MajestyCoffee Verified Customer Testomonials

      130 reviews
      82%
      (107)
      15%
      (20)
      2%
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      1%
      (1)
      Pleased w purchase

      Love my new bottomless portafilter! Recommend it to others!!

      Quick and consistent

      This addition to our espresso bar has been great. It is quick, consistent and has eliminated almost all of our arm and shoulder strain. We will be purchasing this for all our future setups.

      Great grinder. Great service thank you!

      Great Grinder

      This grinder is very quiet and very quick. The grind is great and it's much neater than my previous grinder that made a mess every time I used it. Its expensive and kind of large, but makes a great espresso with lots of crema.