The machine is very complex and took some getting used to, but it makes some really good coffee. I have had some of the clips fall off on both sides of the machine. I have put them back on and they keep falling off. The machine seems pretty sturdy except when I lift the handle up, that might be from the washers that have fallen off. I think it's a good machine, but this is my first expensive espresso machine I've invested in, so I didn't know what to expect, especially with the lever.

I already own this beautiful machine.

I had a La Pavoni in the past, so I knew what I was getting into. It’s not a machine for the casual user. But if you spend the time and effort learning how to use it, you will be rewarded. Majesty Coffee’s tutorial is very good. You will need a good espresso grinder, and a gram scale is also handy.

I love La Pavoni espresso machines. I purchased my first machine in Firenze in 1984, almost 40 years ago. It continues to be a solid, reliable machine that makes a great coffee. I recently purchased a Professional so I could have the convenience of the larger boiler for serving guests easily. My brother has had a Professional longer than I’ve had my Europicola, so I’m familiar with both the machines models. What I notice with the new machine is that the components are not as sturdy as they used to be, not as heavy duty. Some pieces jiggle in comparison to my great old Europicola. I’m still very excited to have the Professional and know it will be wonderful for entertaining, but like so many things they don’t make them like they used to. Majesty Coffee was prompt and reliable. I would definitely use them again.

Great price and arrived sooner than expected. Wonderful relatively small device. There is a learning curve but the coffee is great.