There is a learning curve for anyone who has not used a lever. Do your research as to your grind,Lever force,
Tamp pressure which I found to be minimal. I use a rancilio rocky grinder on #8 same as rancilio Silvia.17g
A tool to break up clumps, and a distributor which also tamps the coffee down to about 1/4 in. No other tamping. Excellent shots!
Certainly quiet, and grind consistency is excellent. I do not experience the mohawk the other reviewer mentions, though I can see how that might happen with the flat spout.
I dinged a star because twice I've had the motor jam. Essentially something happens where some beans get stuck and the motor doesn't have quite enough torque to start. That's fairly startling when you push the button and nothing happens but the countdown timer just goes, and you just dropped a bunch of coin on this grinder. The "solve" of emptying the grinder and then refilling it isn't a treat either. But it's only happened twice in several months, so I thought it merited a single star decrease only.
My two other comparisons are the Baratza Forte and the Mahlkonig E65GBW. This crushes the Baratza for d*mn sure but the Mahkonig is definitely better. That also adds a $k or more so probably not fair.
This little device has been wonderful. I love what it does, with so many variables in making quality espresso it has been nice to have a constant. It also speeds up work flow and is good for wear and tear on baristas. This also makes training new baristas easy and helps them start making great espresso right away. If you are on the fence or some kind of purist get over it and start making lives easier. I had my doubts but am very glad I went ahead and added this to my life.
I am very satisfied with his machine, it is a very well executed product. I own 3 other Mahlkonig grinders and this one is an absolute pleasure to use. I took my time deciding on an espresso grinder and I am very happy with my choice. I also ordered the matching put press and my baristas and I are very pleased with the work flow.
I absolutely love this machine everything about it. It is a complicated technical as I could want it to be and also as simple as pushing a button. I can’t say enough good things about it. Thank have pulled hundreds of shots by now and no complaints. A few quirks to figure out but really no issues it is a reliable and sexy powerhouse. I will probably get a second one I love it that much. I have had it for seven months of regular use feel very good about my purchase