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Rocket Boxer 1 Group Espresso Machine Volumetric CME353D0100

SKU: CME353D0100

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$5,400.00


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Who Should Buy The Rocket Boxer 1 Group Volumetric? 

Small to Medium Coffee Shops

Do long lines form quickly in your shop? The Rocket Espresso Boxer 1 Group Volumetric can handle it, and then some. Its massive 8.3 liter copper boiler is going to help your cafe serve a higher volume of customers fine espresso drinks from flat whites to macchiatos and more. 

Ensuring thermal stability with a thermosiphon and the consistency of programmable dosing, this machine facilitates faster, better customer service. Adding on manual dosing, you can bypass the programmed buttons to pull any type of customized espresso shot for customers upon request.

Serving drinks in tall cups? This model has height adjustability for different drink sizes so you can breeze through orders. Rocket nails the design for cafe service, down to the cool-touch wands.

Restaurants

For many restaurants, a single-group espresso machine is all they need to add elegant espresso drinks to the menu. But quality is in the details, as Rocket machine owners can tell you.

The Boxer 1 Group Volumetric is highly approachable for newcomers to the art of espresso and cappuccino milk steaming. Just pushing a dosing button is all that’s needed for a shot, and with automated cleaning functions, your employees don’t have to be experts to use and maintain the machine.

And of course, let’s not forget the aesthetic appeal. This shiny stainless steel model looks gorgeous on display in front of patrons who can ooh and aah while their lattes are being made. It’s an all-around winner.

Offices

Using a volumetric machine like the Boxer 1 Group Volumetric couldn’t be easier for office employees. But on top of that, it’s got enough power to keep churning out drink after drink for a large office staff every day of the week.

Owing to the cool-touch steam wands and easy programmability, it’s an unstoppable combination of precision and user-friendliness for your staff. Incredibly practical, it’s even built with an auto backflush program it performs all by itself to let your staff focus on what’s important.

Home Baristas

This machine is for none other than the home barista obsessed with making killer espresso drinks.

As it’s built to take on a steady stream of drink orders, it’s ideal for a residence with multiple espresso fans and for hosting events. Offering both volumetric and manual dosing, it’s great for prosumers at the beginning of their espresso education or for long-time aficionados.

If you want access to what’s happening inside the machine, the manometers show you both the boiler and brew pressures at all times. This machine makes diving deep into the world of espresso simple (and fun).

Description

The Boxer 1 Group Volumetric packs more power and performance in. A lot more.

A programmable espresso machine with boiler power like this can handle long lines of drink orders like a boss.

Attentively designed with precise microprocessing and thermosiphon tech, the Rocket Espresso Boxer 1 Group Volumetric is designed to produce nothing but exemplary espresso shots. More than your average volumetric machine, it also has a manual switch for when customers ask for longer or shorter shots or you just want to guide extraction by hand.

Placing even more control in the barista’s hands with the boiler and pump pressure gauges and a protective two-way power switch that can fill the boiler without activating the heating element, this model is built for serious espresso artists.

Easy to use and pretty to look at, the Boxer 1 Group Volumetric wins everyone over.

The Boxer 1 Group Volumetric’s clean and simple design allows baristas to program a wide variety of espresso recipes in a flash and pull consistent espresso shots while focusing on enhancing customer service.

Simple, modern, and adhering to the style guidelines of chic minimalism, the Boxer 1 Group Volumetric is striking in high-shine stainless steel. Anywhere you place it, people will take notice.

Sporting an adjustable drip tray height for different cup sizes, an auto-clean cycle that performs backflushing on its own, and two cool-touch steam wands that baristas can switch between as they please, there’s nothing that Rocket hasn’t thought of to make this volumetric machine as intuitive as can be.

Rocket doesn’t mess around when it comes to quality.

Talk to some professionals in the industry about Rocket machines and you’ll discover just why this brand has such a strong, loyal following.

The Rocket Espresso Boxer 1 Group Volumetric is built with the same winning design combo of looks and smarts that the company’s other models are loved for.

Key Features and What They Mean

8.3 Liter Copper Heat Exchange Boiler

There’s so much power to brew and steam at the same time that you’ll never have to worry about running out when the customer line is out the door again. Since the heat exchange boiler is made of copper, it’s antimicrobial—cleanliness is important!

Stainless Steel Body

High-quality, durable, and nice to look at, the stainless steel casing adds a professional touch to your business or home kitchen.

Thermosiphon System

Circulating hot water throughout the brew group, the thermosiphon maintains optimal brewing temperature to help you pull consistent shots.

Programmable Volumetric Dosing

Anyone can make espresso with programmed buttons as easy as these. Once the desired espresso volume is set, the machine will deliver shots at that volume for every barista at the touch of a button.

Manual Dosing Switch

Whether the volumetric buttons aren’t cutting it or you want the prestige of handcrafting the espresso, the manual switch lets you override the programming function and tailor shots to your specifications on demand.

Adjustable Water Temperature

It’s not uncommon for customers to ask for a few ice cubes to be thrown in a piping hot Americano or tea. This machine gives you the option of adjusting the water temperature instead of having to dump in ice cubes that splash scalding water on your hands. 

Boiler and Pump Pressure Gauges

Checking these pressure gauges gives you all the information you need to get the most out of your brewing and steaming.

2 Cool-Touch Steam Wands

Not one, but two steam wands let you switch sides. If you’re a lefty or a righty, you get to choose. Because these wands have cooler surface temperatures, the chance of accidentally burning yourself touching them is greatly reduced, which makes everyone happy.

Auto Backflush Program

Not looking forward to how much time it takes to clean the machine when the day is over? Using the automated backflushing system gives you the chance to walk away from the machine while it self-cleans and wrap up other items that need your attention.

Adjustable Drip Tray Height

Perfect for businesses with tall drink cups, the choice between a longer or shorter distance from the drip tray to the group head goes beyond convenience.

2 Way Power Switch

This power switch allows you to turn on the machine and fill the boiler without activating the heating element to protect it and avoid overheating. Pretty smart.

Roomy Cup Warmer with Rail

There’s a ton of storage space for your cups on top of the machine, and it will warm them up to make hot drinks stay hot. Built with a protective rail, the warming tray also keeps cups safe and sound on top of the machine.

Configurations

110V Boxer 1 Group

Appropriate for home users as well as a lower volume business like an office with a small staff, the 110V configuration scales down what would otherwise be an unnecessary amount of power. But don’t worry—it sacrifices not one iota of functionality.

220V Boxer 1 Group

The 220V configuration is the way to go for commercial usage and busier locations. If your business can sustain the power requirements, it’s the best version for higher volume use.

Boxer 1 Group Volumetric Features & Specifications

Dimensions
Height 18.5"
Width 19"
Depth 19.5"
Watts 1700W / 2300W
Volts 110V / 220V
Boiler Volume 8.3 L

Warranty Information

What it Covers: Rocket Espresso commercial machines
Length: 1 year parts warranty
Warranty Contact Information: (888) 978-5224 or email us at Hello@majestycoffee.com

Care and Maintenance

  • Backflush daily according to the manual's instructions. Repeat.
  • Purge steam wands after each use.

     

    Common Questions and Answers

    Q: What does the thermosiphon in the Boxer 1 Group Volumetric do?

    A: The thermosiphon is part of the machine’s advanced heating system. It works to maintain temperature stability in the group head for perfect espresso shots all day, every day.

    It accomplishes this by keeping hot water circulating in the brew group. This way, when you go to pull a shot, the temperature at the group is optimal, something that doesn’t necessarily occur without a mechanism like the thermosiphon in place.

    As you may already be aware, the right temperature is crucial when it comes to brewing espresso. If it’s not in the correct range, your shots may not come out right or taste the way you want them to.

    Q: What are the pressure gauges on the Boxer 1 Group Volumetric for?

    A: In a big way, the pressure gauges help you use the espresso machine more effectively. They show you the pressure in the boiler and the pressure connected to the pump during the brew process.

    If you want to know exactly when your machine is at temperature to brew espresso and steam milk after you’ve turned it on in the morning, check the boiler pressure gauge. You should see it settle in the green area (just think green for “go”). 

    When you’re pulling a shot, keeping an eye on the pump pressure gauge can give insight into what’s going on if the pressure isn’t building correctly. Often, it has to do with how you’re tamping or an element of your brew ratio.

    If it’s not that you need to tamp with a little more or less pressure, it may be that you need to add more or less ground coffee to the portafilter. By adjusting your levels and rechecking the pump pressure gauge, you can really get your process down.

    Q: What is the difference between manual and volumetric dosing in the Boxer 1 Group Espresso Machine?

    A: The basic difference between the dosing options on the Boxer 1 Group Volumetric is how much control you have over the extraction process.

    Using the volumetric buttons, you won’t need to stop the brew cycle. The machine will intelligently stop it when the correct espresso volume has been reached.

    But with manual dosing, you’ll need to tell the machine when to start and stop brewing. This is great if you have a specific extraction recipe in mind and you want to try it out.

    Between the two different controls, you have your pick of automated consistency and hand-guided extraction anytime you like.

    PRICE MATCH GUARANTEE

    We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

    USA BASED CUSTOMER SERVICE

    We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

    FAST AND EASY REPLACEMENTS

    If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

    SECURE PAYMENTS & FULL PRIVACY

    Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


    30 Day Money Back Guarantee

    We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

    That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

    Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

    Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

    La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

    *All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

    *All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

    *Elektra & Ascaso machines cannot be returned after they have been used.

    *UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

    *Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

    *La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

    ORDER CONFIRMATION

    Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

    Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

    After your order is placed, we will authorize payment from your payment method and reserve your unit.

    If there are issues regarding your order - we will contact you immediately to resolve it.

    We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

    ORDER SHIPMENT

    Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

    Most in stock orders ship within 24 business hours.

    Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

    Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

    We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

    PRODUCT QUALITY GUARANTEE

    Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

    If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

    We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

    CANCELLATIONS & REFUNDS

    Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

    Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

    Returns must meet the following criteria:

    Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

    Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

    As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

    In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

    Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

    Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

    Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

    Any open box or used equipment will be specially and clearly marked on the individual product page.

    Having trouble with your machine? Click here to access our Warranty Repair Request Form.

    All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

    In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

    You can contact us there if you have any questions about our warranties before purchasing as well.

    We will then provide you with an authorization number which you can use to track your warranty repair status.

    Warranty by Brand (Different Warranties Apply to Different Brands):

    La Pavoni

    • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

    Ascaso, Elektra, Macap, Vibiemme

    • 2 year parts and labor on all the machines
    • Lifetime warranty on boilers
    • Repair facilities in New Jersey

    Mahlkonig

    • 1 Year Parts and Labor on all Mahlkonig grinders

    Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

    • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
    • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
    • Shipping costs to repair items are valid for the first 30 days only.

    What is Covered by the Warranty:

    • Manufacturer Defects

    Not Covered by Warranty:

    • Plastic and Wearable Parts
    • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
    • Issues caused by water damage from poor water quality which can result in scale build up.
    • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
    • Using the product outside of what it was intended to do.
    • Using nonoriginal parts to do repairs on the product.
    • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
    • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
    • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
    Mobile Users - Please Scroll to the Bottom to View Product Reviews.

    Who Should Buy The Rocket Boxer 1 Group Volumetric? 

    Small to Medium Coffee Shops

    Do long lines form quickly in your shop? The Rocket Espresso Boxer 1 Group Volumetric can handle it, and then some. Its massive 8.3 liter copper boiler is going to help your cafe serve a higher volume of customers fine espresso drinks from flat whites to macchiatos and more. 

    Ensuring thermal stability with a thermosiphon and the consistency of programmable dosing, this machine facilitates faster, better customer service. Adding on manual dosing, you can bypass the programmed buttons to pull any type of customized espresso shot for customers upon request.

    Serving drinks in tall cups? This model has height adjustability for different drink sizes so you can breeze through orders. Rocket nails the design for cafe service, down to the cool-touch wands.

    Restaurants

    For many restaurants, a single-group espresso machine is all they need to add elegant espresso drinks to the menu. But quality is in the details, as Rocket machine owners can tell you.

    The Boxer 1 Group Volumetric is highly approachable for newcomers to the art of espresso and cappuccino milk steaming. Just pushing a dosing button is all that’s needed for a shot, and with automated cleaning functions, your employees don’t have to be experts to use and maintain the machine.

    And of course, let’s not forget the aesthetic appeal. This shiny stainless steel model looks gorgeous on display in front of patrons who can ooh and aah while their lattes are being made. It’s an all-around winner.

    Offices

    Using a volumetric machine like the Boxer 1 Group Volumetric couldn’t be easier for office employees. But on top of that, it’s got enough power to keep churning out drink after drink for a large office staff every day of the week.

    Owing to the cool-touch steam wands and easy programmability, it’s an unstoppable combination of precision and user-friendliness for your staff. Incredibly practical, it’s even built with an auto backflush program it performs all by itself to let your staff focus on what’s important.

    Home Baristas

    This machine is for none other than the home barista obsessed with making killer espresso drinks.

    As it’s built to take on a steady stream of drink orders, it’s ideal for a residence with multiple espresso fans and for hosting events. Offering both volumetric and manual dosing, it’s great for prosumers at the beginning of their espresso education or for long-time aficionados.

    If you want access to what’s happening inside the machine, the manometers show you both the boiler and brew pressures at all times. This machine makes diving deep into the world of espresso simple (and fun).

    Description

    The Boxer 1 Group Volumetric packs more power and performance in. A lot more.

    A programmable espresso machine with boiler power like this can handle long lines of drink orders like a boss.

    Attentively designed with precise microprocessing and thermosiphon tech, the Rocket Espresso Boxer 1 Group Volumetric is designed to produce nothing but exemplary espresso shots. More than your average volumetric machine, it also has a manual switch for when customers ask for longer or shorter shots or you just want to guide extraction by hand.

    Placing even more control in the barista’s hands with the boiler and pump pressure gauges and a protective two-way power switch that can fill the boiler without activating the heating element, this model is built for serious espresso artists.

    Easy to use and pretty to look at, the Boxer 1 Group Volumetric wins everyone over.

    The Boxer 1 Group Volumetric’s clean and simple design allows baristas to program a wide variety of espresso recipes in a flash and pull consistent espresso shots while focusing on enhancing customer service.

    Simple, modern, and adhering to the style guidelines of chic minimalism, the Boxer 1 Group Volumetric is striking in high-shine stainless steel. Anywhere you place it, people will take notice.

    Sporting an adjustable drip tray height for different cup sizes, an auto-clean cycle that performs backflushing on its own, and two cool-touch steam wands that baristas can switch between as they please, there’s nothing that Rocket hasn’t thought of to make this volumetric machine as intuitive as can be.

    Rocket doesn’t mess around when it comes to quality.

    Talk to some professionals in the industry about Rocket machines and you’ll discover just why this brand has such a strong, loyal following.

    The Rocket Espresso Boxer 1 Group Volumetric is built with the same winning design combo of looks and smarts that the company’s other models are loved for.

    Key Features and What They Mean

    8.3 Liter Copper Heat Exchange Boiler

    There’s so much power to brew and steam at the same time that you’ll never have to worry about running out when the customer line is out the door again. Since the heat exchange boiler is made of copper, it’s antimicrobial—cleanliness is important!

    Stainless Steel Body

    High-quality, durable, and nice to look at, the stainless steel casing adds a professional touch to your business or home kitchen.

    Thermosiphon System

    Circulating hot water throughout the brew group, the thermosiphon maintains optimal brewing temperature to help you pull consistent shots.

    Programmable Volumetric Dosing

    Anyone can make espresso with programmed buttons as easy as these. Once the desired espresso volume is set, the machine will deliver shots at that volume for every barista at the touch of a button.

    Manual Dosing Switch

    Whether the volumetric buttons aren’t cutting it or you want the prestige of handcrafting the espresso, the manual switch lets you override the programming function and tailor shots to your specifications on demand.

    Adjustable Water Temperature

    It’s not uncommon for customers to ask for a few ice cubes to be thrown in a piping hot Americano or tea. This machine gives you the option of adjusting the water temperature instead of having to dump in ice cubes that splash scalding water on your hands. 

    Boiler and Pump Pressure Gauges

    Checking these pressure gauges gives you all the information you need to get the most out of your brewing and steaming.

    2 Cool-Touch Steam Wands

    Not one, but two steam wands let you switch sides. If you’re a lefty or a righty, you get to choose. Because these wands have cooler surface temperatures, the chance of accidentally burning yourself touching them is greatly reduced, which makes everyone happy.

    Auto Backflush Program

    Not looking forward to how much time it takes to clean the machine when the day is over? Using the automated backflushing system gives you the chance to walk away from the machine while it self-cleans and wrap up other items that need your attention.

    Adjustable Drip Tray Height

    Perfect for businesses with tall drink cups, the choice between a longer or shorter distance from the drip tray to the group head goes beyond convenience.

    2 Way Power Switch

    This power switch allows you to turn on the machine and fill the boiler without activating the heating element to protect it and avoid overheating. Pretty smart.

    Roomy Cup Warmer with Rail

    There’s a ton of storage space for your cups on top of the machine, and it will warm them up to make hot drinks stay hot. Built with a protective rail, the warming tray also keeps cups safe and sound on top of the machine.

    Configurations

    110V Boxer 1 Group

    Appropriate for home users as well as a lower volume business like an office with a small staff, the 110V configuration scales down what would otherwise be an unnecessary amount of power. But don’t worry—it sacrifices not one iota of functionality.

    220V Boxer 1 Group

    The 220V configuration is the way to go for commercial usage and busier locations. If your business can sustain the power requirements, it’s the best version for higher volume use.

    Boxer 1 Group Volumetric Features & Specifications

    Dimensions
    Height 18.5"
    Width 19"
    Depth 19.5"
    Watts 1700W / 2300W
    Volts 110V / 220V
    Boiler Volume 8.3 L

    Warranty Information

    What it Covers: Rocket Espresso commercial machines
    Length: 1 year parts warranty
    Warranty Contact Information: (888) 978-5224 or email us at Hello@majestycoffee.com

    Care and Maintenance

    • Backflush daily according to the manual's instructions. Repeat.
    • Purge steam wands after each use.

       

      Common Questions and Answers

      Q: What does the thermosiphon in the Boxer 1 Group Volumetric do?

      A: The thermosiphon is part of the machine’s advanced heating system. It works to maintain temperature stability in the group head for perfect espresso shots all day, every day.

      It accomplishes this by keeping hot water circulating in the brew group. This way, when you go to pull a shot, the temperature at the group is optimal, something that doesn’t necessarily occur without a mechanism like the thermosiphon in place.

      As you may already be aware, the right temperature is crucial when it comes to brewing espresso. If it’s not in the correct range, your shots may not come out right or taste the way you want them to.

      Q: What are the pressure gauges on the Boxer 1 Group Volumetric for?

      A: In a big way, the pressure gauges help you use the espresso machine more effectively. They show you the pressure in the boiler and the pressure connected to the pump during the brew process.

      If you want to know exactly when your machine is at temperature to brew espresso and steam milk after you’ve turned it on in the morning, check the boiler pressure gauge. You should see it settle in the green area (just think green for “go”). 

      When you’re pulling a shot, keeping an eye on the pump pressure gauge can give insight into what’s going on if the pressure isn’t building correctly. Often, it has to do with how you’re tamping or an element of your brew ratio.

      If it’s not that you need to tamp with a little more or less pressure, it may be that you need to add more or less ground coffee to the portafilter. By adjusting your levels and rechecking the pump pressure gauge, you can really get your process down.

      Q: What is the difference between manual and volumetric dosing in the Boxer 1 Group Espresso Machine?

      A: The basic difference between the dosing options on the Boxer 1 Group Volumetric is how much control you have over the extraction process.

      Using the volumetric buttons, you won’t need to stop the brew cycle. The machine will intelligently stop it when the correct espresso volume has been reached.

      But with manual dosing, you’ll need to tell the machine when to start and stop brewing. This is great if you have a specific extraction recipe in mind and you want to try it out.

      Between the two different controls, you have your pick of automated consistency and hand-guided extraction anytime you like.

      PRICE MATCH GUARANTEE

      We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

      USA BASED CUSTOMER SERVICE

      We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

      FAST AND EASY REPLACEMENTS

      If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

      SECURE PAYMENTS & FULL PRIVACY

      Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


      30 Day Money Back Guarantee

      We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

      That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

      Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

      Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

      La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

      *All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

      *All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

      *Elektra & Ascaso machines cannot be returned after they have been used.

      *UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

      *Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

      *La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

      ORDER CONFIRMATION

      Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

      Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

      After your order is placed, we will authorize payment from your payment method and reserve your unit.

      If there are issues regarding your order - we will contact you immediately to resolve it.

      We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

      ORDER SHIPMENT

      Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

      Most in stock orders ship within 24 business hours.

      Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

      Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

      We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

      PRODUCT QUALITY GUARANTEE

      Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

      If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

      We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

      CANCELLATIONS & REFUNDS

      Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

      Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

      Returns must meet the following criteria:

      Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

      Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

      As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

      In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

      Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

      Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

      Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

      Any open box or used equipment will be specially and clearly marked on the individual product page.

      Having trouble with your machine? Click here to access our Warranty Repair Request Form.

      All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

      In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

      You can contact us there if you have any questions about our warranties before purchasing as well.

      We will then provide you with an authorization number which you can use to track your warranty repair status.

      Warranty by Brand (Different Warranties Apply to Different Brands):

      La Pavoni

      • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

      Ascaso, Elektra, Macap, Vibiemme

      • 2 year parts and labor on all the machines
      • Lifetime warranty on boilers
      • Repair facilities in New Jersey

      Mahlkonig

      • 1 Year Parts and Labor on all Mahlkonig grinders

      Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

      • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
      • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
      • Shipping costs to repair items are valid for the first 30 days only.

      What is Covered by the Warranty:

      • Manufacturer Defects

      Not Covered by Warranty:

      • Plastic and Wearable Parts
      • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
      • Issues caused by water damage from poor water quality which can result in scale build up.
      • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
      • Using the product outside of what it was intended to do.
      • Using nonoriginal parts to do repairs on the product.
      • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
      • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
      • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
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      ★ Customer Reviews ★

      MajestyCoffee Verified Customer Testomonials

      120 reviews
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      Mahlkonig gh2

      This thing is awesome and arrived SUPER quick!

      Quick and easy with a little mess.

      As advertised, it tamps consistently. Each tamping process is quicker and easier than manual tamping. I like the fact the process requires only one hand, as opposed to two in manual.
      The only drawback is that the tamper surface gets dirty with the grind very quickly (because it does not 'twist" as in manual). After 3 or 4 tamps we have to clean it with a rug or a brush, leaving the coffee grind around the device.
      Overall, we are happy with the purchase, and my overworked wrist with a tendonitis thanks a lot. I know it is an expensive investment, but loss of my hand will cost a lot more.

      GoodService

      Good Service I called to inquire about the PUQ58 and got the answer right away we loved the automatic makes life a little easier for everyone
      Thanks

      Fiorenzato Evo Electronic Coffee Grinder F64

      Izzo Alex Leva

      Well right at one year ago I got my Alex Leva and dearly love it .. But today after right at one year of use it has stopped working... You flick the on switch and nothing , the PID does not light up but the on/off switch lights up sometimes but not always.. Other than the light on the on/off switch the machine seems dead... I do hope this is not a big deal after just a year of use... Up until this point I would give my Alex Leva a five star rating , but now I may have to revise my review... We shall see.