Although there was a delay in shipping from Italy we were very pleased with the follow up from Doug!
Thank you for everything.
Love it and super easy to use.
The grinder works fabulously; it's consistent and quiet. My ONLY misgiving about the machine is that the infinite dial mechanism makes it very difficult to switch between grinds for different brew methods without losing track of how course/fine you're at — the price you pay for more variability.
Bottomless portafilter Is a game changer !!!
I hesitated to upgrade my grinder for years. I went from a Breville Grinder Pro to the Silenzio and I have no regrets.