Victoria Arduino E1 Prima Single Group Espresso Machine
Victoria Arduino E1 Prima Single Group Espresso Machine
Victoria Arduino E1 Prima Single Group Espresso Machine
Victoria Arduino E1 Prima Single Group Espresso Machine
Victoria Arduino E1 Prima Single Group Espresso Machine
Victoria Arduino E1 Prima Single Group Espresso Machine
Victoria Arduino E1 Prima Single Group Espresso Machine
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Victoria Arduino E1 Prima Single Group Espresso Machine
Victoria Arduino E1 Prima Single Group Espresso Machine
Victoria Arduino E1 Prima Single Group Espresso Machine
Victoria Arduino E1 Prima Single Group Espresso Machine
Victoria Arduino E1 Prima Single Group Espresso Machine
Victoria Arduino E1 Prima Single Group Espresso Machine
Victoria Arduino E1 Prima Single Group Espresso Machine

Victoria Arduino E1 Prima Single Group Espresso Machine

Victoria Arduino

Price:
$6,490.00
Color: Black
Water Input: Direct Plumbing + Water Tank Included



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Description

**Bench Tested and Ready To Ship! We've Set Aside Several E1 Prima Units to Ensure Shipping Time in 1-2 Business Days. Order Now While Supplies Last.**

Victoria Arduino E1 Prima Single Group Espresso Machine

Warranty Options

For a limited time only, we're offering a FREE Gold warranty with this machine...Includes 2 Year Parts , 1 Year Labor Warranty, and Free Nuova Simonelli Support!

View our entire  Victoria Arduino collection to see everything from this brand.

Standard Gold ($600 Value Included FREE!)

-2 Year Parts Warranty

-No Labor Warranty
-Single Point of Contact for all Service Needs

-Automatic Warranty Claim Processing

-1 Year Off Site Labor Warranty. Bring Machine to a Local Technician and Get It Fixed Free!

-2 Year Parts Warranty

-1 Courtesy/Nuisance Call

-1 Preventive Maintenance for Traditionals - Parts Included

-3 Preventive Maintenance for Supers - Parts Included
* Beyond Point Charges: If Nuova Distribution USA does not have a service technician within 3 hours driving time of the install location, extra travel charges will apply.

Overtime charges: Installation must occur during regular business hours (Monday through Friday, 8AM to 5PM).

Additional charges will apply for installations outside of regular business hours.


Description

PRIMA represents a new way to prepare and enjoy espresso coffee. It is dedicated to baristas planning their coffee business, to roasters that would like to search and offer a serene coffee experience for their clients, to professionals that desire a high-quality espresso even at home, and to all the international community of coffee lovers. It is a versatile and eclectic commercial espresso machine that opens to a new way of living and perceiving the coffee experience.


    Features

    • Rear & Interior Lights
    • Tank or Direct Connection: included
    • Auto purge: Included
    • Economizer: Included
    • Cool Touch Steam Wand: Included
    • Boiler Insulation: Included
    • Stainless Steel Portafilter: Included
    • Dimensions: 16.9"W x 20"D x 14.9"H
    • Group Height: 3.75"Height
    • Volts: 110 (range of 110-115)
    • Watts: 2800
    • Amp draw: 15
    • Receptacle: NEMA 5-15
    • Standard Colors: Matte White, Matte Black, Shiny Silver
    • Water Connection: Direct Plumb-in or pour over
    • Includes machine with factory accessories
    • Water filtration and installation not included 

    Specifications

    Power

    Volts: 110 (range of 110-115)

    Watts: 2800

    Amp draw: 15

    Receptacle: Nema 5-15

     

    Dimensions

    Height: 15 inches

    Depth: 20 inches

    Width: 16.25 inches


    Water Info

    The installation of a water softener is mandatory for all users that don't meet the required water specifications, failure to do so will void your warranty. It is recommend to always add a water filter to your order if you do not have one already. Replacement time of filters depends the water and quantity of drinks being made (see estimating calculator).

    View Calculator

    Documents and Downloads

    E1 Prima Brochure

    E1 Prima Spec Sheet

    Payment & Security

    American Express Apple Pay Diners Club Discover Mastercard PayPal Shop Pay Venmo Visa

    Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

    Customer Reviews

    Based on 3 reviews
    67%
    (2)
    0%
    (0)
    0%
    (0)
    0%
    (0)
    33%
    (1)
    P
    Paul
    Avoid this machine

    I roast coffee and thought this would be a good machine to test espresso with different pressure and prewetting settings. I also thought Simonelli had a pretty good reputation in the industry. After 2 years with this machine, I couldn’t have been more wrong.

    To start, even though Majesty site said shipping within 1 business day at the time, Simonelli was pretty slow getting bench testing done and getting the machine to me. This should have been my first clue.

    From the start the machine had issues with a thermal fuse. This was not just an issue with my machine- it has been an issue for most people I know with the same machine. It would go out about every 4-6 months. To be fair though, after the first 3 fuses, the most recent one has lasted over 12 months. But I believe the fuse issue was a defect.

    There were also leak issues on the steam valve fitting and the discharge pipes. I am not a heavy user so having these things happen so quickly was a surprise and caused more downtime.

    Worst of all, the machine relies on an iOS or Android app for many of its features. There is no way to adjust many of these features (prewetting, auto purge, steam temperature , group pressure, on/off scheduling) without it. As of right now, that app has been ‘down for maintenance’ for over a month. And when it was taken down it disabled the previous version leaving all users with disabled features on their machines. In my opinion, it should not be legal to sell a product with certain features advertised and then have the manufacturer disable those features remotely at any time. But that’s what is happening. And it could happen again. Eventually if they stop supporting the app it’s entirely possible these features could disappear forever. Needless to say that’s not acceptable.

    Long story short- if you need a machine you can rely on day to day- this is not that machine. Avoid it at all costs.

    Hi Paul,

    Sorry to hear about your frustration with the E1 Prima. Currently, all E1 Prima units ship within 24-48 business hours. At the time of your order Victoria Arduino was a bit slower to bench test. This is no longer the case.

    Regarding the fuse, yes it seems as though E1 now uses the proper fuse. Fuse issues have been exceeding rare in the last 12+ months for this machine.

    You did have a gasket that wore down and a valve that began leaking. Both of those were replaced free under warranty and are normal for any machine.

    The app itself is something out of our control, as this is handled by VA in Italy. All high end prosumer machines use apps so this can happen on any comparable machine. We have been told the app should be back up soon. VA can not shut down your machine remotely, as the machine is still functional without the app, it just cannot perform those other features you mentioned.

    We hope once this app issue is fixed you can begin enjoying all the features of your E1 again.

    - The Majesty Coffee Team

    3
    3 Waves Coffee
    The best espresso machine I’ve ever had

    I absolutely love this machine everything about it. It is a complicated technical as I could want it to be and also as simple as pushing a button. I can’t say enough good things about it. Thank have pulled hundreds of shots by now and no complaints. A few quirks to figure out but really no issues it is a reliable and sexy powerhouse. I will probably get a second one I love it that much. I have had it for seven months of regular use feel very good about my purchase

    User picture
    G
    Glenn Phillips
    Cant wasit to review

    I need someone to reach out and get me correct mobile ap…. I have not been able to use machine yet.

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    Customer Reviews

    Based on 3 reviews
    67%
    (2)
    0%
    (0)
    0%
    (0)
    0%
    (0)
    33%
    (1)
    P
    Paul
    Avoid this machine

    I roast coffee and thought this would be a good machine to test espresso with different pressure and prewetting settings. I also thought Simonelli had a pretty good reputation in the industry. After 2 years with this machine, I couldn’t have been more wrong.

    To start, even though Majesty site said shipping within 1 business day at the time, Simonelli was pretty slow getting bench testing done and getting the machine to me. This should have been my first clue.

    From the start the machine had issues with a thermal fuse. This was not just an issue with my machine- it has been an issue for most people I know with the same machine. It would go out about every 4-6 months. To be fair though, after the first 3 fuses, the most recent one has lasted over 12 months. But I believe the fuse issue was a defect.

    There were also leak issues on the steam valve fitting and the discharge pipes. I am not a heavy user so having these things happen so quickly was a surprise and caused more downtime.

    Worst of all, the machine relies on an iOS or Android app for many of its features. There is no way to adjust many of these features (prewetting, auto purge, steam temperature , group pressure, on/off scheduling) without it. As of right now, that app has been ‘down for maintenance’ for over a month. And when it was taken down it disabled the previous version leaving all users with disabled features on their machines. In my opinion, it should not be legal to sell a product with certain features advertised and then have the manufacturer disable those features remotely at any time. But that’s what is happening. And it could happen again. Eventually if they stop supporting the app it’s entirely possible these features could disappear forever. Needless to say that’s not acceptable.

    Long story short- if you need a machine you can rely on day to day- this is not that machine. Avoid it at all costs.

    Hi Paul,

    Sorry to hear about your frustration with the E1 Prima. Currently, all E1 Prima units ship within 24-48 business hours. At the time of your order Victoria Arduino was a bit slower to bench test. This is no longer the case.

    Regarding the fuse, yes it seems as though E1 now uses the proper fuse. Fuse issues have been exceeding rare in the last 12+ months for this machine.

    You did have a gasket that wore down and a valve that began leaking. Both of those were replaced free under warranty and are normal for any machine.

    The app itself is something out of our control, as this is handled by VA in Italy. All high end prosumer machines use apps so this can happen on any comparable machine. We have been told the app should be back up soon. VA can not shut down your machine remotely, as the machine is still functional without the app, it just cannot perform those other features you mentioned.

    We hope once this app issue is fixed you can begin enjoying all the features of your E1 again.

    - The Majesty Coffee Team

    3
    3 Waves Coffee
    The best espresso machine I’ve ever had

    I absolutely love this machine everything about it. It is a complicated technical as I could want it to be and also as simple as pushing a button. I can’t say enough good things about it. Thank have pulled hundreds of shots by now and no complaints. A few quirks to figure out but really no issues it is a reliable and sexy powerhouse. I will probably get a second one I love it that much. I have had it for seven months of regular use feel very good about my purchase

    User picture
    G
    Glenn Phillips
    Cant wasit to review

    I need someone to reach out and get me correct mobile ap…. I have not been able to use machine yet.