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Nuova Simonelli MDXS Espresso Grinder

SKU: NS-MDX-Grinder-1

Your Price:
$1,012.50 $1,125.00



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Special Warranty Offer

Standard Gold

-2-year Parts Warranty


-No Labor Warranty

-Single Point of Contact for all Service Needs

-Receive and Inspect Machine for Damage

-Bench Test Machine

-Installation Coordination of Facilities

-Water Quality/Clarity Test-Professional Installation*

-Equipment Maintenance Training-24 Hour Business Day Response

-Automatic Warranty Claim Processing

-Free Installation of Water Softening System

-Guaranteed No Freight Damage

-Lifetime Warranty on Copper Boilers

-1 Year Labor Warranty

-1 Courtesy/Nuisance Call

**Panini Grills, Grinders, Oscar, Musica PO & Venus Family -
Installation and setup services are not included; Parts & Labor Offsite

* Beyond Point Charges: If Nuova Distribution USA does not have a service technician within 3 hours driving time of the install location, extra travel charges will apply.

Overtime charges: Installation must occur during regular business hours (Monday through Friday, 8AM to 5PM).

Additional charges will apply for installations outside of regular business hours.

 

Who Should Buy The Nuova Simonelli MDXS? 

Small to Medium Coffee Shops

The Nuova Simonelli MDXS is a precision grinder for small to medium cafes making great espresso.

This model can keep up with a steady pace, allowing baristas to grind larger quantities of coffee for fast customer service.

Using the micrometric adjustment wheel, baristas can adjust the grind fineness to any setting they need without limitations.

Between the precise grind settings, portafilter holder, and 65mm stainless steel burrs, the MDXS makes the production line faster and more efficient.

Small to Medium Restaurants

Multiple cappuccino orders can easily be filled with the MDXS, making it ideal for busy restaurants.

As a relatively pared-down machine, it’s simple in operation, which is a great benefit to restaurant staff unfamiliar with espresso equipment.

With sound-dampening technology, it won’t interrupt your customers’ dining experience. The MDXS is as quiet as it is professional.

Hotels

Serving your clientele delicious lattes is a great way to differentiate your business.

The best espresso starts with a high-quality grinder like the Nuova Simonelli MDXS.

If you need to be able to serve multiple guests quickly, the MDXS is the right grinder for the job, providing uniform coffee grounds for repeatable results.

Offices

The sound-reducing tech is a feature that will be integral in an office environment.

Office buildings with a small- to medium-sized staff in need of a steady source of espresso can pair the MDXS with any high-quality espresso machine.

It’s easy to use and won’t disrupt the workflow with excessive noise.

Description

Expect precision, consistency, and quality from the MDXS.

the Nuova Simonelli MDXS trades bells and whistles for high quantity and quality, delivered in seconds. 

Focusing on sheer excellence and performance, this grinder gives anyone the opportunity to make excellent espresso.

The MDXS, evolved.

The evolution of the MDXS, the MDXS is newly designed to deliver a professional experience. Retaining its minimalist roots, this model is a chic option for the modern barista.

Sometimes what’s simple is best. In this case, simplified operation makes the MDXS accessible to everyone.

The MDXS is the every-barista grinder.

The MDXS by Nuova Simonelli delivers quality you can rely on.

A top brand in the industry, Nuova Simonelli is a leader of innovation in espresso equipment.

Like other Nuova Simonelli models, the MDXS comes with the top-of-the-line quality and construction the company is known for.

New Features on the MDXS

  • New design
  • New bean hopper
  • Updated metal doser lever
  • Redesigned external dosage regulator

Key Features and What They Mean

Micrometric Grind Adjustment

Make the finest adjustments to achieve the perfect grind setting. Baristas can change the fineness settings in the tiniest of increments to get the precise and accurate results they’re looking for.

Latest Sound-Dampening Technology

The MDXS is built with special technology that softens and limits the noise level that can be disruptive in other grinders. This model is quieter than ever before.

65mm Stainless Steel Burrs

Grinding up to 1,500 pounds of coffee before requiring replacement, the 65mm stainless steel burrs keep grinding cool to preserve the delicate flavors of the coffee.

Portafilter Holder

The MDXS holds the portafilter in place while the machine grinds, freeing baristas up to operate other equipment and multitask for greater efficiency.

2.6 Pound Transparent Bean Hopper

With plenty of room for larger quantities of beans, the 2.6 pound hopper needs less frequent refilling. Lower maintenance, higher productivity.

Die-Cast Aluminum Body

The heavy-duty die-cast aluminum body makes the MDXS resistant to wear and tear. It’s built to last.

Q: What is micrometric grind adjustment and how does it work in the MDXS?

A: Stepless grinders often feature micrometrical grind adjustment, which allows them to make the smallest adjustments to the grind fineness with no limitations.

Precision often goes hand-in-hand with adjustments on a tiny scale, which is beneficial for espresso. The smaller the changes, the more accurate your settings can potentially be. 

Espresso is especially sensitive to slight changes, which makes micrometric grind adjustment perfect for finding not just an adequate setting, but the right setting for the coffee.

Q: Who needs a doser grinder like the MDXS?

A: Doser grinders like the MDXS are great for grinding coffee for back-to-back drinks.

Filling the doser chamber with ground coffee will help you move through a line of coffee orders quickly.

You can also dose for single and double shots without getting an excess of coffee, though you’ll need to be mindful of how much you’re grinding.

If you have a need for a grinder that can keep up with rushes, a doser grinder can be an effective option.

Q: How does burr size affect the coffee?

A: Burr size is an important element of a grinder. It has to do with how many rotations the grinding discs make when grinding the coffee.

Larger burrs have a greater surface area to cut the beans. This makes grinding go faster, which reduces friction, static, and heat production.

Basically, larger burrs have the power to effect cooler grinding, which is vital for quality. Too much heat from the grinder can make the coffee taste burned.

Strictly speaking, burr size alone doesn’t necessarily determine how cool the grinding environment will be. Motor speed and ventilation are factors, too.

However, the 65mm burrs in the MDXS are considered large—large enough to minimize heat production, thereby helping to maintain cool, espresso-friendly grinding.

Extra Resources

PRICE MATCH GUARANTEE

We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

USA BASED CUSTOMER SERVICE

We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

FAST AND EASY REPLACEMENTS

If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

SECURE PAYMENTS & FULL PRIVACY

Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


30 Day Money Back Guarantee

We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

*All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

*All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

*Elektra & Ascaso machines cannot be returned after they have been used.

*UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

*Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

*La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

ORDER CONFIRMATION

Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

After your order is placed, we will authorize payment from your payment method and reserve your unit.

If there are issues regarding your order - we will contact you immediately to resolve it.

We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

ORDER SHIPMENT

Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

Most in stock orders ship within 24 business hours.

Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

PRODUCT QUALITY GUARANTEE

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

CANCELLATIONS & REFUNDS

Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

Returns must meet the following criteria:

Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

Any open box or used equipment will be specially and clearly marked on the individual product page.

Having trouble with your machine? Click here to access our Warranty Repair Request Form.

All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

You can contact us there if you have any questions about our warranties before purchasing as well.

We will then provide you with an authorization number which you can use to track your warranty repair status.

Warranty by Brand (Different Warranties Apply to Different Brands):

La Pavoni

  • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

Ascaso, Elektra, Macap, Vibiemme

  • 2 year parts and labor on all the machines
  • Lifetime warranty on boilers
  • Repair facilities in New Jersey

Mahlkonig

  • 1 Year Parts and Labor on all Mahlkonig grinders

Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

  • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
  • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
  • Shipping costs to repair items are valid for the first 30 days only.

What is Covered by the Warranty:

  • Manufacturer Defects

Not Covered by Warranty:

  • Plastic and Wearable Parts
  • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
  • Issues caused by water damage from poor water quality which can result in scale build up.
  • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
  • Using the product outside of what it was intended to do.
  • Using nonoriginal parts to do repairs on the product.
  • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
  • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
  • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
Mobile Users - Please Scroll to the Bottom to View Product Reviews.

Special Warranty Offer

Standard Gold

-2-year Parts Warranty


-No Labor Warranty

-Single Point of Contact for all Service Needs

-Receive and Inspect Machine for Damage

-Bench Test Machine

-Installation Coordination of Facilities

-Water Quality/Clarity Test-Professional Installation*

-Equipment Maintenance Training-24 Hour Business Day Response

-Automatic Warranty Claim Processing

-Free Installation of Water Softening System

-Guaranteed No Freight Damage

-Lifetime Warranty on Copper Boilers

-1 Year Labor Warranty

-1 Courtesy/Nuisance Call

**Panini Grills, Grinders, Oscar, Musica PO & Venus Family -
Installation and setup services are not included; Parts & Labor Offsite

* Beyond Point Charges: If Nuova Distribution USA does not have a service technician within 3 hours driving time of the install location, extra travel charges will apply.

Overtime charges: Installation must occur during regular business hours (Monday through Friday, 8AM to 5PM).

Additional charges will apply for installations outside of regular business hours.

 

Who Should Buy The Nuova Simonelli MDXS? 

Small to Medium Coffee Shops

The Nuova Simonelli MDXS is a precision grinder for small to medium cafes making great espresso.

This model can keep up with a steady pace, allowing baristas to grind larger quantities of coffee for fast customer service.

Using the micrometric adjustment wheel, baristas can adjust the grind fineness to any setting they need without limitations.

Between the precise grind settings, portafilter holder, and 65mm stainless steel burrs, the MDXS makes the production line faster and more efficient.

Small to Medium Restaurants

Multiple cappuccino orders can easily be filled with the MDXS, making it ideal for busy restaurants.

As a relatively pared-down machine, it’s simple in operation, which is a great benefit to restaurant staff unfamiliar with espresso equipment.

With sound-dampening technology, it won’t interrupt your customers’ dining experience. The MDXS is as quiet as it is professional.

Hotels

Serving your clientele delicious lattes is a great way to differentiate your business.

The best espresso starts with a high-quality grinder like the Nuova Simonelli MDXS.

If you need to be able to serve multiple guests quickly, the MDXS is the right grinder for the job, providing uniform coffee grounds for repeatable results.

Offices

The sound-reducing tech is a feature that will be integral in an office environment.

Office buildings with a small- to medium-sized staff in need of a steady source of espresso can pair the MDXS with any high-quality espresso machine.

It’s easy to use and won’t disrupt the workflow with excessive noise.

Description

Expect precision, consistency, and quality from the MDXS.

the Nuova Simonelli MDXS trades bells and whistles for high quantity and quality, delivered in seconds. 

Focusing on sheer excellence and performance, this grinder gives anyone the opportunity to make excellent espresso.

The MDXS, evolved.

The evolution of the MDXS, the MDXS is newly designed to deliver a professional experience. Retaining its minimalist roots, this model is a chic option for the modern barista.

Sometimes what’s simple is best. In this case, simplified operation makes the MDXS accessible to everyone.

The MDXS is the every-barista grinder.

The MDXS by Nuova Simonelli delivers quality you can rely on.

A top brand in the industry, Nuova Simonelli is a leader of innovation in espresso equipment.

Like other Nuova Simonelli models, the MDXS comes with the top-of-the-line quality and construction the company is known for.

New Features on the MDXS

  • New design
  • New bean hopper
  • Updated metal doser lever
  • Redesigned external dosage regulator

Key Features and What They Mean

Micrometric Grind Adjustment

Make the finest adjustments to achieve the perfect grind setting. Baristas can change the fineness settings in the tiniest of increments to get the precise and accurate results they’re looking for.

Latest Sound-Dampening Technology

The MDXS is built with special technology that softens and limits the noise level that can be disruptive in other grinders. This model is quieter than ever before.

65mm Stainless Steel Burrs

Grinding up to 1,500 pounds of coffee before requiring replacement, the 65mm stainless steel burrs keep grinding cool to preserve the delicate flavors of the coffee.

Portafilter Holder

The MDXS holds the portafilter in place while the machine grinds, freeing baristas up to operate other equipment and multitask for greater efficiency.

2.6 Pound Transparent Bean Hopper

With plenty of room for larger quantities of beans, the 2.6 pound hopper needs less frequent refilling. Lower maintenance, higher productivity.

Die-Cast Aluminum Body

The heavy-duty die-cast aluminum body makes the MDXS resistant to wear and tear. It’s built to last.

Q: What is micrometric grind adjustment and how does it work in the MDXS?

A: Stepless grinders often feature micrometrical grind adjustment, which allows them to make the smallest adjustments to the grind fineness with no limitations.

Precision often goes hand-in-hand with adjustments on a tiny scale, which is beneficial for espresso. The smaller the changes, the more accurate your settings can potentially be. 

Espresso is especially sensitive to slight changes, which makes micrometric grind adjustment perfect for finding not just an adequate setting, but the right setting for the coffee.

Q: Who needs a doser grinder like the MDXS?

A: Doser grinders like the MDXS are great for grinding coffee for back-to-back drinks.

Filling the doser chamber with ground coffee will help you move through a line of coffee orders quickly.

You can also dose for single and double shots without getting an excess of coffee, though you’ll need to be mindful of how much you’re grinding.

If you have a need for a grinder that can keep up with rushes, a doser grinder can be an effective option.

Q: How does burr size affect the coffee?

A: Burr size is an important element of a grinder. It has to do with how many rotations the grinding discs make when grinding the coffee.

Larger burrs have a greater surface area to cut the beans. This makes grinding go faster, which reduces friction, static, and heat production.

Basically, larger burrs have the power to effect cooler grinding, which is vital for quality. Too much heat from the grinder can make the coffee taste burned.

Strictly speaking, burr size alone doesn’t necessarily determine how cool the grinding environment will be. Motor speed and ventilation are factors, too.

However, the 65mm burrs in the MDXS are considered large—large enough to minimize heat production, thereby helping to maintain cool, espresso-friendly grinding.

Extra Resources

PRICE MATCH GUARANTEE

We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

USA BASED CUSTOMER SERVICE

We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

FAST AND EASY REPLACEMENTS

If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

SECURE PAYMENTS & FULL PRIVACY

Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


30 Day Money Back Guarantee

We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

*All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

*All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

*Elektra & Ascaso machines cannot be returned after they have been used.

*UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

*Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

*La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

ORDER CONFIRMATION

Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

After your order is placed, we will authorize payment from your payment method and reserve your unit.

If there are issues regarding your order - we will contact you immediately to resolve it.

We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

ORDER SHIPMENT

Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

Most in stock orders ship within 24 business hours.

Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

PRODUCT QUALITY GUARANTEE

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

CANCELLATIONS & REFUNDS

Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

Returns must meet the following criteria:

Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

Any open box or used equipment will be specially and clearly marked on the individual product page.

Having trouble with your machine? Click here to access our Warranty Repair Request Form.

All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

You can contact us there if you have any questions about our warranties before purchasing as well.

We will then provide you with an authorization number which you can use to track your warranty repair status.

Warranty by Brand (Different Warranties Apply to Different Brands):

La Pavoni

  • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

Ascaso, Elektra, Macap, Vibiemme

  • 2 year parts and labor on all the machines
  • Lifetime warranty on boilers
  • Repair facilities in New Jersey

Mahlkonig

  • 1 Year Parts and Labor on all Mahlkonig grinders

Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

  • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
  • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
  • Shipping costs to repair items are valid for the first 30 days only.

What is Covered by the Warranty:

  • Manufacturer Defects

Not Covered by Warranty:

  • Plastic and Wearable Parts
  • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
  • Issues caused by water damage from poor water quality which can result in scale build up.
  • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
  • Using the product outside of what it was intended to do.
  • Using nonoriginal parts to do repairs on the product.
  • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
  • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
  • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
Mobile Users - Please Scroll to the Bottom to View Product Reviews.
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★ Customer Reviews ★

MajestyCoffee Verified Customer Testomonials

120 reviews
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Mahlkonig gh2

This thing is awesome and arrived SUPER quick!

Quick and easy with a little mess.

As advertised, it tamps consistently. Each tamping process is quicker and easier than manual tamping. I like the fact the process requires only one hand, as opposed to two in manual.
The only drawback is that the tamper surface gets dirty with the grind very quickly (because it does not 'twist" as in manual). After 3 or 4 tamps we have to clean it with a rug or a brush, leaving the coffee grind around the device.
Overall, we are happy with the purchase, and my overworked wrist with a tendonitis thanks a lot. I know it is an expensive investment, but loss of my hand will cost a lot more.

GoodService

Good Service I called to inquire about the PUQ58 and got the answer right away we loved the automatic makes life a little easier for everyone
Thanks

Fiorenzato Evo Electronic Coffee Grinder F64

Izzo Alex Leva

Well right at one year ago I got my Alex Leva and dearly love it .. But today after right at one year of use it has stopped working... You flick the on switch and nothing , the PID does not light up but the on/off switch lights up sometimes but not always.. Other than the light on the on/off switch the machine seems dead... I do hope this is not a big deal after just a year of use... Up until this point I would give my Alex Leva a five star rating , but now I may have to revise my review... We shall see.