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Mahlkonig GH-2 Filter Coffee Grinder

SKU: GH-2

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$950.00 $1,295.00



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Who Should Buy The Mahlkonig GH-2? 

Small to Large Coffee Shops

The Mahlkonig GH-2 doesn’t have many bells and whistles, but that’s not what it’s designed for. It’s like the Toyota Corolla of shop models: it’s dependable, economical, and built to last.

Ease of operation is one of this filter coffee grinder’s greatest benefits. The angled spout is positioned for optimal dispensing of the ground coffee, and fineness adjustments are guided by the coarse-to-fine labels on the front of the grinder.

While this model is low-cost, you won’t be sacrificing versatility. The GH-2 is a stepless grinder, giving you precise adjustments and the ability to grind retail coffee bags or for filter coffee brewing from drip to pour-over.

Restaurants

If your major concern is that you’re not going to get a lot of use out of a grinder with a more extensive collection of settings and features, you might fall in love with the GH-2.

It’s made by Mahlkonig, a company that never skimps on precision or quality. It’s a simple grinder of the best kind, able to outperform many standard grinders on the market without breaking a sweat.

With grinding discs mounted vertically inside the GH-2, you won’t suffer from product waste. Your employees will find that they have a much easier time with machine upkeep and everyday operation with the GH-2.

Offices

Looking for a straightforward filter coffee grinder for the office? This is the one. It helps you make great-tasting coffee quickly without getting hung up on feature details.

An easy-to-read grinding guide on the GH-2 helps newcomers figure out how to grind coffee for their preferred brewing method right away. 

If you’re in need of a grinder to pair with the office coffee maker for a fresh supply of java every day, the GH-2 may be all you need.

Other Businesses

In order to cover more angles of prestigious customer service, businesses may add freshly brewed coffee to their offerings. A location that doesn’t focus on coffee as a main product, like a retail space or a spa, will enjoy the easy operation and flexibility of the GH-2. 

Few grinders boast the same quality at the GH-2’s price. With its user-friendly design, it assists employees in providing cafe-style coffee for different brew methods.

Especially if you want to get into bagging and selling your own branded coffee, the GH-2 is a solid choice to offer your customers onsite grinding.

Description

The GH-2 uncomplicates good coffee. 

It isn’t always practical to add on a slew of complex features to your shop grinder. The Mahlkonig GH-2 is the high-quality option you’re looking for, at an entry-level price.

Like other top-notch Mahlkonig filter coffee grinders, the GH-2 comes with stepless grind adjustment for the most accurate setting changes, but made easier with a printed guide. Meanwhile, a bag holder lets you multitask while grinding retail bags of coffee.

The design details make the GH-2 unique. Vertically mounted grinding discs retain next to no residue. Together with the angled spout, grinding every gram of coffee into a bag, filter, or container with no waste is guaranteed.

Impress your customers with better coffee ground fresh with the GH-2.

The GH-2 retail grinder supplies a fineness range that will allow you to deliver optimal customer service. Whether you want to make pour-overs, drip coffee, or cold brew, the grind consistency that the GH-2 produces means that your coffee will always meet high standards of quality.

Providing a pound of ground coffee in one minute, it’s fast, which is great for keeping a steady pace in your shop or office. This is the all-around best grinder in its price range for professional applications.

There’s nothing like a Mahlkonig.

The name Mahlkonig inspires loyalty. Having spent the past 90 years designing some of the most precise grinders the world has ever seen, Mahlkonig insists upon excellence.

You have the Mahlkonig promise with any model you choose for your business.

Key Features and What They Mean

85mm Flat Burrs

The massive flat burrs in the GH-2 allow it to grind quickly and efficiently, achieving grind consistency for perfectly brewed coffee each and every time.

Bag Holder

The bag clip keeps retail bags steady so that you can lock them in and perform other tasks as needed while you wait for the coffee to be ground. Increase your productivity and kick customer service up a notch.

Stepless Grind Adjustment

Giving the GH-2 a highly desirable element of precision, stepless grind adjustment lets you tweak the fineness settings within the coarse to fine range with unlimited control. This can open up new opportunities to get better extraction results from any roast.

Angled Spout

An angled spout is optimized to deliver the ground coffee directly into different kinds of containers. If this is your multipurpose grinder, the angled spout will make grinding much easier.

Vertically Mounted Burrs

Instead of constructing the GH-2 with horizontal grinding discs, Mahlkonig has mounted them vertically. This allows all of the coffee to leave the grinder, avoiding residues that can quickly amass, which saves your product.

4.4 Pound Hopper

Heavy-duty grinding is what this model does well. The sheer quantity of beans the 4.4 pound hopper holds means that you’ll get bulk grinding done more efficiently and with no time wasted refilling.

GH-2 Features & Specifications

Hopper Capacity 4.4 lbs
Grinding Capacity - fine to medium 1.0 lbs/min
Voltage 100-115 V
Frequency / Phases 60 Hz / Single-Phase
Grinding Disc Diameter 85 mm / 3.35 inch
Dimensions (w x d x h) 7“ x 17“ x 26“
Net weight 57 lbs
EQUIPMENT FEATURES
Finger Protection yes
Bag Holder yes
Color black
SPECIAL FEATURES
Large Hopper 2.2 lbs/3.3 lbs/5.5lbs
Listings CE, ETL, NSF

Common Questions and Answers

Q: What is the difference between a flat burr grinder like the GH-2 and a conical burr grinder?

A: There are many structural differences between flat and conical burr grinders that have diverse effects on the outcomes. One of the biggest differences is in the grind itself.

Flat burr grinders are known for their ability to crush the coffee into uniform particles. Conical burr grinders create particles that vary in size.

These differences show up in the brewed coffee as flavor variations. The coffee ground in a flat burr grinder tends to have flavors that meld together, but tasters also find that chocolaty and nutty notes are richer.

Conical burr models tend to brighten up the coffee and emphasize zippier notes. Some coffee drinkers love this about conical burr grinders, but it should be mentioned that it can be easy to over-extract the smaller coffee particles (which creates harsher or bitter flavors).

The Mahlkonig GH-2 keeps it simple with a flat burr system for a consistent grind that won’t be difficult to turn into flavorful coffee.

Q: What is stepless grind adjustment and how does it work in the GH-2?

A: Instead of giving you a certain number of coarse-to-fine presets to choose from like you’d get in a stepped grinder, a stepless grinder like the GH-2 lets you define your own settings.

What’s great about a stepped grinder is that it’s simple enough for beginners to use without getting lost in infinite adjustments. On the other hand, if the perfect setting lies between the presets, it won’t be accessible.

Even though the GH-2 is a stepless grinder, it has, essentially, a fineness template right on the machine to show users about where the optimal settings would be for any coffee type.

This makes it much easier to navigate the stepless system in this grinder, especially for newbies.

Q: Does burr size affect the coffee?

A: Believe it or not, the size of the burr can really change your results. A large part of this has to do with heat production.

Some amount of heat can be generated as the motor runs and from the friction caused by grinding. The benefit of larger burrs is that they don’t require as many rotations as smaller burrs to grind the coffee. This ends up meaning that the grinder works faster and minimizes the friction aspect.

In this scenario, heat doesn’t build up as quickly, which is desirable for the coffee as too much heat might make it taste burned even with proper brewing methods.

One of the best things about the GH-2 is its huge 85mm burrs. Not only do they facilitate high-capacity grinding, they also ensure cooler grinding.

Extra Resources

Product_Sheet_GH2.pdf

 

PRICE MATCH GUARANTEE

We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

USA BASED CUSTOMER SERVICE

We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

FAST AND EASY REPLACEMENTS

If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

SECURE PAYMENTS & FULL PRIVACY

Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


30 Day Money Back Guarantee

We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

*All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

*All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

*Elektra & Ascaso machines cannot be returned after they have been used.

*UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

*Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

*La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

ORDER CONFIRMATION

Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

After your order is placed, we will authorize payment from your payment method and reserve your unit.

If there are issues regarding your order - we will contact you immediately to resolve it.

We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

ORDER SHIPMENT

Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

Most in stock orders ship within 24 business hours.

Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

PRODUCT QUALITY GUARANTEE

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

CANCELLATIONS & REFUNDS

Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

Returns must meet the following criteria:

Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

Any open box or used equipment will be specially and clearly marked on the individual product page.

Having trouble with your machine? Click here to access our Warranty Repair Request Form.

All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

You can contact us there if you have any questions about our warranties before purchasing as well.

We will then provide you with an authorization number which you can use to track your warranty repair status.

Warranty by Brand (Different Warranties Apply to Different Brands):

La Pavoni

  • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

Ascaso, Elektra, Macap, Vibiemme

  • 2 year parts and labor on all the machines
  • Lifetime warranty on boilers
  • Repair facilities in New Jersey

Mahlkonig

  • 1 Year Parts and Labor on all Mahlkonig grinders

Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

  • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
  • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
  • Shipping costs to repair items are valid for the first 30 days only.

What is Covered by the Warranty:

  • Manufacturer Defects

Not Covered by Warranty:

  • Plastic and Wearable Parts
  • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
  • Issues caused by water damage from poor water quality which can result in scale build up.
  • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
  • Using the product outside of what it was intended to do.
  • Using nonoriginal parts to do repairs on the product.
  • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
  • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
  • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
Mobile Users - Please Scroll to the Bottom to View Product Reviews.

Who Should Buy The Mahlkonig GH-2? 

Small to Large Coffee Shops

The Mahlkonig GH-2 doesn’t have many bells and whistles, but that’s not what it’s designed for. It’s like the Toyota Corolla of shop models: it’s dependable, economical, and built to last.

Ease of operation is one of this filter coffee grinder’s greatest benefits. The angled spout is positioned for optimal dispensing of the ground coffee, and fineness adjustments are guided by the coarse-to-fine labels on the front of the grinder.

While this model is low-cost, you won’t be sacrificing versatility. The GH-2 is a stepless grinder, giving you precise adjustments and the ability to grind retail coffee bags or for filter coffee brewing from drip to pour-over.

Restaurants

If your major concern is that you’re not going to get a lot of use out of a grinder with a more extensive collection of settings and features, you might fall in love with the GH-2.

It’s made by Mahlkonig, a company that never skimps on precision or quality. It’s a simple grinder of the best kind, able to outperform many standard grinders on the market without breaking a sweat.

With grinding discs mounted vertically inside the GH-2, you won’t suffer from product waste. Your employees will find that they have a much easier time with machine upkeep and everyday operation with the GH-2.

Offices

Looking for a straightforward filter coffee grinder for the office? This is the one. It helps you make great-tasting coffee quickly without getting hung up on feature details.

An easy-to-read grinding guide on the GH-2 helps newcomers figure out how to grind coffee for their preferred brewing method right away. 

If you’re in need of a grinder to pair with the office coffee maker for a fresh supply of java every day, the GH-2 may be all you need.

Other Businesses

In order to cover more angles of prestigious customer service, businesses may add freshly brewed coffee to their offerings. A location that doesn’t focus on coffee as a main product, like a retail space or a spa, will enjoy the easy operation and flexibility of the GH-2. 

Few grinders boast the same quality at the GH-2’s price. With its user-friendly design, it assists employees in providing cafe-style coffee for different brew methods.

Especially if you want to get into bagging and selling your own branded coffee, the GH-2 is a solid choice to offer your customers onsite grinding.

Description

The GH-2 uncomplicates good coffee. 

It isn’t always practical to add on a slew of complex features to your shop grinder. The Mahlkonig GH-2 is the high-quality option you’re looking for, at an entry-level price.

Like other top-notch Mahlkonig filter coffee grinders, the GH-2 comes with stepless grind adjustment for the most accurate setting changes, but made easier with a printed guide. Meanwhile, a bag holder lets you multitask while grinding retail bags of coffee.

The design details make the GH-2 unique. Vertically mounted grinding discs retain next to no residue. Together with the angled spout, grinding every gram of coffee into a bag, filter, or container with no waste is guaranteed.

Impress your customers with better coffee ground fresh with the GH-2.

The GH-2 retail grinder supplies a fineness range that will allow you to deliver optimal customer service. Whether you want to make pour-overs, drip coffee, or cold brew, the grind consistency that the GH-2 produces means that your coffee will always meet high standards of quality.

Providing a pound of ground coffee in one minute, it’s fast, which is great for keeping a steady pace in your shop or office. This is the all-around best grinder in its price range for professional applications.

There’s nothing like a Mahlkonig.

The name Mahlkonig inspires loyalty. Having spent the past 90 years designing some of the most precise grinders the world has ever seen, Mahlkonig insists upon excellence.

You have the Mahlkonig promise with any model you choose for your business.

Key Features and What They Mean

85mm Flat Burrs

The massive flat burrs in the GH-2 allow it to grind quickly and efficiently, achieving grind consistency for perfectly brewed coffee each and every time.

Bag Holder

The bag clip keeps retail bags steady so that you can lock them in and perform other tasks as needed while you wait for the coffee to be ground. Increase your productivity and kick customer service up a notch.

Stepless Grind Adjustment

Giving the GH-2 a highly desirable element of precision, stepless grind adjustment lets you tweak the fineness settings within the coarse to fine range with unlimited control. This can open up new opportunities to get better extraction results from any roast.

Angled Spout

An angled spout is optimized to deliver the ground coffee directly into different kinds of containers. If this is your multipurpose grinder, the angled spout will make grinding much easier.

Vertically Mounted Burrs

Instead of constructing the GH-2 with horizontal grinding discs, Mahlkonig has mounted them vertically. This allows all of the coffee to leave the grinder, avoiding residues that can quickly amass, which saves your product.

4.4 Pound Hopper

Heavy-duty grinding is what this model does well. The sheer quantity of beans the 4.4 pound hopper holds means that you’ll get bulk grinding done more efficiently and with no time wasted refilling.

GH-2 Features & Specifications

Hopper Capacity 4.4 lbs
Grinding Capacity - fine to medium 1.0 lbs/min
Voltage 100-115 V
Frequency / Phases 60 Hz / Single-Phase
Grinding Disc Diameter 85 mm / 3.35 inch
Dimensions (w x d x h) 7“ x 17“ x 26“
Net weight 57 lbs
EQUIPMENT FEATURES
Finger Protection yes
Bag Holder yes
Color black
SPECIAL FEATURES
Large Hopper 2.2 lbs/3.3 lbs/5.5lbs
Listings CE, ETL, NSF

Common Questions and Answers

Q: What is the difference between a flat burr grinder like the GH-2 and a conical burr grinder?

A: There are many structural differences between flat and conical burr grinders that have diverse effects on the outcomes. One of the biggest differences is in the grind itself.

Flat burr grinders are known for their ability to crush the coffee into uniform particles. Conical burr grinders create particles that vary in size.

These differences show up in the brewed coffee as flavor variations. The coffee ground in a flat burr grinder tends to have flavors that meld together, but tasters also find that chocolaty and nutty notes are richer.

Conical burr models tend to brighten up the coffee and emphasize zippier notes. Some coffee drinkers love this about conical burr grinders, but it should be mentioned that it can be easy to over-extract the smaller coffee particles (which creates harsher or bitter flavors).

The Mahlkonig GH-2 keeps it simple with a flat burr system for a consistent grind that won’t be difficult to turn into flavorful coffee.

Q: What is stepless grind adjustment and how does it work in the GH-2?

A: Instead of giving you a certain number of coarse-to-fine presets to choose from like you’d get in a stepped grinder, a stepless grinder like the GH-2 lets you define your own settings.

What’s great about a stepped grinder is that it’s simple enough for beginners to use without getting lost in infinite adjustments. On the other hand, if the perfect setting lies between the presets, it won’t be accessible.

Even though the GH-2 is a stepless grinder, it has, essentially, a fineness template right on the machine to show users about where the optimal settings would be for any coffee type.

This makes it much easier to navigate the stepless system in this grinder, especially for newbies.

Q: Does burr size affect the coffee?

A: Believe it or not, the size of the burr can really change your results. A large part of this has to do with heat production.

Some amount of heat can be generated as the motor runs and from the friction caused by grinding. The benefit of larger burrs is that they don’t require as many rotations as smaller burrs to grind the coffee. This ends up meaning that the grinder works faster and minimizes the friction aspect.

In this scenario, heat doesn’t build up as quickly, which is desirable for the coffee as too much heat might make it taste burned even with proper brewing methods.

One of the best things about the GH-2 is its huge 85mm burrs. Not only do they facilitate high-capacity grinding, they also ensure cooler grinding.

Extra Resources

Product_Sheet_GH2.pdf

 

PRICE MATCH GUARANTEE

We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

USA BASED CUSTOMER SERVICE

We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

FAST AND EASY REPLACEMENTS

If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

SECURE PAYMENTS & FULL PRIVACY

Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


30 Day Money Back Guarantee

We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

*All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

*All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

*Elektra & Ascaso machines cannot be returned after they have been used.

*UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

*Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

*La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

ORDER CONFIRMATION

Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

After your order is placed, we will authorize payment from your payment method and reserve your unit.

If there are issues regarding your order - we will contact you immediately to resolve it.

We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

ORDER SHIPMENT

Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

Most in stock orders ship within 24 business hours.

Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

PRODUCT QUALITY GUARANTEE

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

CANCELLATIONS & REFUNDS

Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

Returns must meet the following criteria:

Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

Any open box or used equipment will be specially and clearly marked on the individual product page.

Having trouble with your machine? Click here to access our Warranty Repair Request Form.

All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

You can contact us there if you have any questions about our warranties before purchasing as well.

We will then provide you with an authorization number which you can use to track your warranty repair status.

Warranty by Brand (Different Warranties Apply to Different Brands):

La Pavoni

  • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

Ascaso, Elektra, Macap, Vibiemme

  • 2 year parts and labor on all the machines
  • Lifetime warranty on boilers
  • Repair facilities in New Jersey

Mahlkonig

  • 1 Year Parts and Labor on all Mahlkonig grinders

Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

  • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
  • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
  • Shipping costs to repair items are valid for the first 30 days only.

What is Covered by the Warranty:

  • Manufacturer Defects

Not Covered by Warranty:

  • Plastic and Wearable Parts
  • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
  • Issues caused by water damage from poor water quality which can result in scale build up.
  • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
  • Using the product outside of what it was intended to do.
  • Using nonoriginal parts to do repairs on the product.
  • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
  • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
  • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
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Majesty Coffee Customers

Customer Reviews

Based on 6 reviews
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C
C.W.
Mahlkonig gh2

This thing is awesome and arrived SUPER quick!

W
W.C.
Mahlkonig GH-2

I couldn't be more pleased with this grinder. It's fast and virtually zero retention. The service at Majesty Coffee is also excellent. The grinder arrived well packed and in perfect condition. I would highly recommend them. Good job guys!

A
A.A.

Mahlkonig EK43 Filter Coffee Grinder

T
T.C.
5/5

Great customer service and fast shipping! Product works well!

t
t.b.
5/5

Mahlkonig EK43 Filter Coffee Grinder



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★ Customer Reviews ★

MajestyCoffee Verified Customer Testomonials

120 reviews
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Mahlkonig gh2

This thing is awesome and arrived SUPER quick!

Quick and easy with a little mess.

As advertised, it tamps consistently. Each tamping process is quicker and easier than manual tamping. I like the fact the process requires only one hand, as opposed to two in manual.
The only drawback is that the tamper surface gets dirty with the grind very quickly (because it does not 'twist" as in manual). After 3 or 4 tamps we have to clean it with a rug or a brush, leaving the coffee grind around the device.
Overall, we are happy with the purchase, and my overworked wrist with a tendonitis thanks a lot. I know it is an expensive investment, but loss of my hand will cost a lot more.

GoodService

Good Service I called to inquire about the PUQ58 and got the answer right away we loved the automatic makes life a little easier for everyone
Thanks

Fiorenzato Evo Electronic Coffee Grinder F64

Izzo Alex Leva

Well right at one year ago I got my Alex Leva and dearly love it .. But today after right at one year of use it has stopped working... You flick the on switch and nothing , the PID does not light up but the on/off switch lights up sometimes but not always.. Other than the light on the on/off switch the machine seems dead... I do hope this is not a big deal after just a year of use... Up until this point I would give my Alex Leva a five star rating , but now I may have to revise my review... We shall see.