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Mahlkonig EKK43 Filter Coffee/Espresso Grinder

SKU: EKK43

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$3,450.00 $4,175.00



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Who Should Buy The Mahlkonig EKK43? 

Medium to High Volume Coffee Shops

Given that the Mahlkonig EKK43 provides a powerhouse of a combination of two filter coffee and espresso grinders in one, this model could be all your shop needs for decaf and regular coffee grinding.

If you own a specialty shop, the EKK43 creates the opportunity to have side-by-side grinding of two different roasts while saving you space and reducing the cost of equipment. And at up to 3.4 pounds a minute, this is one of the fastest retail coffee grinders money can buy.

Going from Turkish-fine all the way to coarse French press and cold brew settings, the EKK43 gives you and your customers a diverse choice of brew methods with highly precise stepless grind adjustment.

Whether you’re grinding into retail bags or for brewed coffee, the EKK43 offers more variety and more options with unmatched consistency and flavor.

Restaurants

Simplify the steps to making decaf and regular with freshly ground coffee using a double grinder like the EKK43.

The dual hoppers and grinders save your staff time on refilling while the extensive fineness range lets you go from espresso to drip coffee in one quick spin of the dial.

If you’re looking for a grinder that can handle a wide range of coffee brewing methods like a pro and keeps two different types of coffee at the ready for busy service days, you can’t go wrong with the EKK43.

Hotels

Trying to improve coffee service for your guests? Considering that your grinder has a big effect on the coffee, a highly consistent flat burr grinder like the EKK43 is a great place to start.

This model is part of a Mahlkonig line known for beautiful results delivered by precision 98mm burrs. Equally as important, the numbered dial on the face of each grinder makes it easy for hotel employees to find the right fineness settings quickly.

Since you can load up the EKK43 with decaf and regular, your staff won’t need to take up time and energy switching back and forth. It may be the perfect grinder for all your espresso, French press, and drip coffee offerings.

Offices

Conserving space in the office kitchen? Investing in a two-in-one grinder that holds decaf and regular is an economical option to consider.

The EKK43 enables your employees to choose their coffee type and switch the grind setting to their preferred brewing methods. As the EKK43 can grind for anything from Turkish to French press coffee, there are plenty of choices for all of your employees.

As a high-volume model, the EKK43 is best for larger offices with plenty of coffee grinding to do. 

Description

With two grinders in one, the EKK43 is a powerful force for high-volume businesses.

The Mahlkonig EKK43 changes the game for filter coffee and espresso grinding. Two hoppers and grinders combined makes two different roasts or coffee types instantly accessible, but with the speed and quality only a Mahlkonig offers.

This model is a must for high-volume businesses searching for a dual-usage retail coffee grinder that limits space consumption and financial investment while increasing productivity.

Providing an evenly distributed particle size and fast action with a grinding capacity of 2.8 to 3.4 pounds per minute, the EKK43 supplies two times the power and efficiency of a single Mahlkonig grinder.

Reap the benefits of precision grinding with the EKK43.

The EKK43 was designed to optimize the aroma and flavor profile of any roast. Repeatable and accurate results are easily achieved with user-friendly numbered dials and stepless grind adjustment. 

Producing outstanding particle consistency and high extraction rates, this model ensures the best flavor from any type of coffee.

Mahlkonig defines the modern professional coffee grinder.

More than 90 years of making industry-leading coffee and espresso grinders has given Mahlkonig a special place in the hearts of coffee professionals.

Each Mahlkonig model is engineered for long-lasting precision and quality. No exceptions—just exceptional coffee. 

Key Features and What They Mean

2 Hoppers and Grinders

Having two independent grinders multiplies your options while cutting down on space usage and costs. Load up each 2.2 pound hopper with a different roast or a combination of regular and decaf to have at the ready and serve customers faster.

98mm Flat Burrs

Mahlkonig’s specially designed 98mm burrs provide supercharged grinding at a capacity of 2.8 to 3.4 pounds per minute (from Turkish to medium settings). They sustain impressively cool grinding even through nonstop usage—there are no changes in the quality of your coffee with a powerful grinder like this.

Bag Clamp

The EKK43 features a bag clip to hold onto retail coffee bags so that you don’t have to. You can move around, serve other customers, and attend to other duties while the EKK43 grinds.

Knock-Off Device

This device ensures that ground coffee doesn’t get stuck in the chute. Gently tapping it is all that’s needed to settle the coffee in the bag or filter and minimize product waste.

Hopper Magnet

If metal bits come in contact with the grinding discs, it could spell disaster. That’s why the EKK43 is constructed with hopper magnets, safeguarding your grinder in the long run.

Stepless Grind Adjustment

There are no limitations on adjustments with the EKK43. Turn the dial to any point necessary to obtain the ultimate fineness for any coffee to get the most delicious results.

Grinder Options

Color Options

You can order your Mahlkonig EKK43 in elegant Black or shiny Copper to match your style and shop decor.

EKK43 Features & Specifications

Hopper Capacity 2 x 2.2 lbs
Grinding Capacity - Turkish 2.8 lbs/min
Grinding Capacity - medium 3.4 lbs/min
Voltage 100-120 V
Frequency / Phases 50 or 60 Hz / Single-Phase
Motor - rated power, Amps / hp 12 / 1 ¾
Grinding Disc Diameter 98 mm
Dimensions (w x d x h) 9.0“ x 23.2“ x 30.0“
Net weight 61.7 lbs
Shipping Weight 72.8 lbs
EQUIPMENT FEATURES
Bag Clamping yes
Knock-off Device yes
Hopper Magnet yes
Overload Protection yes
SPECIAL FEATURES
Real Turkish Fine Grinding yes
Espresso Grinding yes
Large Hopper 6.6 lbs
Other Grinding Goods Coffee, spices, grains, poppy seed, linseed
Listings ETL approved

Common Questions and Answers

Q: What is the difference between a flat burr grinder like the EKK43 and a conical burr grinder?

A: A flat burr grinder like the EKK43 is preferred by many professionals in search of the greatest grind consistency. It grinds the coffee beans into particles that are even in size, which promotes balanced extraction. As a result, the flavors in the coffee are well harmonized.

The coffee ground in a conical burr grinder consists of bimodal particles. This is another way of saying that the coffee bits are different sizes, which is not a bad thing. It simply changes the end product.

Whereas a uniform grind promotes a blending of flavor characteristics in the coffee for a smooth tasting experience, a bimodal grind has the tendency to turn up the volume on brighter flavors. 

The downside to a bimodal grind is that the finer coffee particles may become over-extracted fairly easily, leading to astringent and bitter flavors.

In many ways, it’s easy to get a consistently delicious coffee from any roast with a flat burr grinder, which is a big reason it’s so popular in cafes and roasteries.

Q: What is stepless grind adjustment and how does it work in the EKK43?

A: To get a good idea of what a stepless grinder does, it’s helpful to compare it to the alternative: the stepped grinder.

On a coffee grinder, you’ll have a system that allows you to change the fineness of the grind. This selection is key for brewing coffee whether it’s French press, Turkish coffee, or espresso.

A stepped grinder has a system with a set number of adjustments. It may be between 10 and 20 and go from very fine to very coarse, but there are no “in-between” adjustments available.

You do have the in-between adjustments with a stepless grinder as there are no presets. You’ll be able to make changes in any increment you like to achieve the most accurate settings possible, a big step toward creating the precise tasting profile you want from your coffee.

One thing that can be difficult with a stepless grinder is going back to a grind setting once you’ve left it as there are no notches to guide you. But with the EKK43, the numbered adjustments give you a map to recall your settings with greater ease.

Q: How does burr size affect the coffee?

A: It’s not necessarily something that you’d suspect, but burr size can actually make a big difference in the coffee itself. 

It makes sense when you think about the nature of larger burrs. They have more cutting teeth and a larger surface to grind the coffee in one single rotation. Consequently, they need to spin fewer times than smaller burrs to get the job done.

This creates less friction and heat buildup inside the grinder, effectively reducing the risk of heat damage to the coffee. If a grinder is overheated, it can easily make ground coffee taste overly roasted and bitter.

That’s where the EKK43’s 98 mm burrs are an advantage. They keep grinding cool not just during short-term grinding, but throughout the day as you grind back-to-back retail bags, ensuring optimal quality at all times.


Product Resources

EKK43 Full Specification Sheet

PRICE MATCH GUARANTEE

We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

USA BASED CUSTOMER SERVICE

We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

FAST AND EASY REPLACEMENTS

If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

SECURE PAYMENTS & FULL PRIVACY

Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


30 Day Money Back Guarantee

We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

*All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

*All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

*Elektra & Ascaso machines cannot be returned after they have been used.

*UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

*Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

*La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

ORDER CONFIRMATION

Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

After your order is placed, we will authorize payment from your payment method and reserve your unit.

If there are issues regarding your order - we will contact you immediately to resolve it.

We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

ORDER SHIPMENT

Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

Most in stock orders ship within 24 business hours.

Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

PRODUCT QUALITY GUARANTEE

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

CANCELLATIONS & REFUNDS

Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

Returns must meet the following criteria:

Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

Any open box or used equipment will be specially and clearly marked on the individual product page.

Having trouble with your machine? Click here to access our Warranty Repair Request Form.

All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

You can contact us there if you have any questions about our warranties before purchasing as well.

We will then provide you with an authorization number which you can use to track your warranty repair status.

Warranty by Brand (Different Warranties Apply to Different Brands):

La Pavoni

  • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

Ascaso, Elektra, Macap, Vibiemme

  • 2 year parts and labor on all the machines
  • Lifetime warranty on boilers
  • Repair facilities in New Jersey

Mahlkonig

  • 1 Year Parts and Labor on all Mahlkonig grinders

Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

  • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
  • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
  • Shipping costs to repair items are valid for the first 30 days only.

What is Covered by the Warranty:

  • Manufacturer Defects

Not Covered by Warranty:

  • Plastic and Wearable Parts
  • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
  • Issues caused by water damage from poor water quality which can result in scale build up.
  • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
  • Using the product outside of what it was intended to do.
  • Using nonoriginal parts to do repairs on the product.
  • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
  • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
  • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
Mobile Users - Please Scroll to the Bottom to View Product Reviews.

Who Should Buy The Mahlkonig EKK43? 

Medium to High Volume Coffee Shops

Given that the Mahlkonig EKK43 provides a powerhouse of a combination of two filter coffee and espresso grinders in one, this model could be all your shop needs for decaf and regular coffee grinding.

If you own a specialty shop, the EKK43 creates the opportunity to have side-by-side grinding of two different roasts while saving you space and reducing the cost of equipment. And at up to 3.4 pounds a minute, this is one of the fastest retail coffee grinders money can buy.

Going from Turkish-fine all the way to coarse French press and cold brew settings, the EKK43 gives you and your customers a diverse choice of brew methods with highly precise stepless grind adjustment.

Whether you’re grinding into retail bags or for brewed coffee, the EKK43 offers more variety and more options with unmatched consistency and flavor.

Restaurants

Simplify the steps to making decaf and regular with freshly ground coffee using a double grinder like the EKK43.

The dual hoppers and grinders save your staff time on refilling while the extensive fineness range lets you go from espresso to drip coffee in one quick spin of the dial.

If you’re looking for a grinder that can handle a wide range of coffee brewing methods like a pro and keeps two different types of coffee at the ready for busy service days, you can’t go wrong with the EKK43.

Hotels

Trying to improve coffee service for your guests? Considering that your grinder has a big effect on the coffee, a highly consistent flat burr grinder like the EKK43 is a great place to start.

This model is part of a Mahlkonig line known for beautiful results delivered by precision 98mm burrs. Equally as important, the numbered dial on the face of each grinder makes it easy for hotel employees to find the right fineness settings quickly.

Since you can load up the EKK43 with decaf and regular, your staff won’t need to take up time and energy switching back and forth. It may be the perfect grinder for all your espresso, French press, and drip coffee offerings.

Offices

Conserving space in the office kitchen? Investing in a two-in-one grinder that holds decaf and regular is an economical option to consider.

The EKK43 enables your employees to choose their coffee type and switch the grind setting to their preferred brewing methods. As the EKK43 can grind for anything from Turkish to French press coffee, there are plenty of choices for all of your employees.

As a high-volume model, the EKK43 is best for larger offices with plenty of coffee grinding to do. 

Description

With two grinders in one, the EKK43 is a powerful force for high-volume businesses.

The Mahlkonig EKK43 changes the game for filter coffee and espresso grinding. Two hoppers and grinders combined makes two different roasts or coffee types instantly accessible, but with the speed and quality only a Mahlkonig offers.

This model is a must for high-volume businesses searching for a dual-usage retail coffee grinder that limits space consumption and financial investment while increasing productivity.

Providing an evenly distributed particle size and fast action with a grinding capacity of 2.8 to 3.4 pounds per minute, the EKK43 supplies two times the power and efficiency of a single Mahlkonig grinder.

Reap the benefits of precision grinding with the EKK43.

The EKK43 was designed to optimize the aroma and flavor profile of any roast. Repeatable and accurate results are easily achieved with user-friendly numbered dials and stepless grind adjustment. 

Producing outstanding particle consistency and high extraction rates, this model ensures the best flavor from any type of coffee.

Mahlkonig defines the modern professional coffee grinder.

More than 90 years of making industry-leading coffee and espresso grinders has given Mahlkonig a special place in the hearts of coffee professionals.

Each Mahlkonig model is engineered for long-lasting precision and quality. No exceptions—just exceptional coffee. 

Key Features and What They Mean

2 Hoppers and Grinders

Having two independent grinders multiplies your options while cutting down on space usage and costs. Load up each 2.2 pound hopper with a different roast or a combination of regular and decaf to have at the ready and serve customers faster.

98mm Flat Burrs

Mahlkonig’s specially designed 98mm burrs provide supercharged grinding at a capacity of 2.8 to 3.4 pounds per minute (from Turkish to medium settings). They sustain impressively cool grinding even through nonstop usage—there are no changes in the quality of your coffee with a powerful grinder like this.

Bag Clamp

The EKK43 features a bag clip to hold onto retail coffee bags so that you don’t have to. You can move around, serve other customers, and attend to other duties while the EKK43 grinds.

Knock-Off Device

This device ensures that ground coffee doesn’t get stuck in the chute. Gently tapping it is all that’s needed to settle the coffee in the bag or filter and minimize product waste.

Hopper Magnet

If metal bits come in contact with the grinding discs, it could spell disaster. That’s why the EKK43 is constructed with hopper magnets, safeguarding your grinder in the long run.

Stepless Grind Adjustment

There are no limitations on adjustments with the EKK43. Turn the dial to any point necessary to obtain the ultimate fineness for any coffee to get the most delicious results.

Grinder Options

Color Options

You can order your Mahlkonig EKK43 in elegant Black or shiny Copper to match your style and shop decor.

EKK43 Features & Specifications

Hopper Capacity 2 x 2.2 lbs
Grinding Capacity - Turkish 2.8 lbs/min
Grinding Capacity - medium 3.4 lbs/min
Voltage 100-120 V
Frequency / Phases 50 or 60 Hz / Single-Phase
Motor - rated power, Amps / hp 12 / 1 ¾
Grinding Disc Diameter 98 mm
Dimensions (w x d x h) 9.0“ x 23.2“ x 30.0“
Net weight 61.7 lbs
Shipping Weight 72.8 lbs
EQUIPMENT FEATURES
Bag Clamping yes
Knock-off Device yes
Hopper Magnet yes
Overload Protection yes
SPECIAL FEATURES
Real Turkish Fine Grinding yes
Espresso Grinding yes
Large Hopper 6.6 lbs
Other Grinding Goods Coffee, spices, grains, poppy seed, linseed
Listings ETL approved

Common Questions and Answers

Q: What is the difference between a flat burr grinder like the EKK43 and a conical burr grinder?

A: A flat burr grinder like the EKK43 is preferred by many professionals in search of the greatest grind consistency. It grinds the coffee beans into particles that are even in size, which promotes balanced extraction. As a result, the flavors in the coffee are well harmonized.

The coffee ground in a conical burr grinder consists of bimodal particles. This is another way of saying that the coffee bits are different sizes, which is not a bad thing. It simply changes the end product.

Whereas a uniform grind promotes a blending of flavor characteristics in the coffee for a smooth tasting experience, a bimodal grind has the tendency to turn up the volume on brighter flavors. 

The downside to a bimodal grind is that the finer coffee particles may become over-extracted fairly easily, leading to astringent and bitter flavors.

In many ways, it’s easy to get a consistently delicious coffee from any roast with a flat burr grinder, which is a big reason it’s so popular in cafes and roasteries.

Q: What is stepless grind adjustment and how does it work in the EKK43?

A: To get a good idea of what a stepless grinder does, it’s helpful to compare it to the alternative: the stepped grinder.

On a coffee grinder, you’ll have a system that allows you to change the fineness of the grind. This selection is key for brewing coffee whether it’s French press, Turkish coffee, or espresso.

A stepped grinder has a system with a set number of adjustments. It may be between 10 and 20 and go from very fine to very coarse, but there are no “in-between” adjustments available.

You do have the in-between adjustments with a stepless grinder as there are no presets. You’ll be able to make changes in any increment you like to achieve the most accurate settings possible, a big step toward creating the precise tasting profile you want from your coffee.

One thing that can be difficult with a stepless grinder is going back to a grind setting once you’ve left it as there are no notches to guide you. But with the EKK43, the numbered adjustments give you a map to recall your settings with greater ease.

Q: How does burr size affect the coffee?

A: It’s not necessarily something that you’d suspect, but burr size can actually make a big difference in the coffee itself. 

It makes sense when you think about the nature of larger burrs. They have more cutting teeth and a larger surface to grind the coffee in one single rotation. Consequently, they need to spin fewer times than smaller burrs to get the job done.

This creates less friction and heat buildup inside the grinder, effectively reducing the risk of heat damage to the coffee. If a grinder is overheated, it can easily make ground coffee taste overly roasted and bitter.

That’s where the EKK43’s 98 mm burrs are an advantage. They keep grinding cool not just during short-term grinding, but throughout the day as you grind back-to-back retail bags, ensuring optimal quality at all times.


Product Resources

EKK43 Full Specification Sheet

PRICE MATCH GUARANTEE

We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

USA BASED CUSTOMER SERVICE

We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

FAST AND EASY REPLACEMENTS

If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

SECURE PAYMENTS & FULL PRIVACY

Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


30 Day Money Back Guarantee

We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

*All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

*All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

*Elektra & Ascaso machines cannot be returned after they have been used.

*UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

*Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

*La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

ORDER CONFIRMATION

Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

After your order is placed, we will authorize payment from your payment method and reserve your unit.

If there are issues regarding your order - we will contact you immediately to resolve it.

We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

ORDER SHIPMENT

Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

Most in stock orders ship within 24 business hours.

Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

PRODUCT QUALITY GUARANTEE

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

CANCELLATIONS & REFUNDS

Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

Returns must meet the following criteria:

Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

Any open box or used equipment will be specially and clearly marked on the individual product page.

Having trouble with your machine? Click here to access our Warranty Repair Request Form.

All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

You can contact us there if you have any questions about our warranties before purchasing as well.

We will then provide you with an authorization number which you can use to track your warranty repair status.

Warranty by Brand (Different Warranties Apply to Different Brands):

La Pavoni

  • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

Ascaso, Elektra, Macap, Vibiemme

  • 2 year parts and labor on all the machines
  • Lifetime warranty on boilers
  • Repair facilities in New Jersey

Mahlkonig

  • 1 Year Parts and Labor on all Mahlkonig grinders

Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

  • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
  • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
  • Shipping costs to repair items are valid for the first 30 days only.

What is Covered by the Warranty:

  • Manufacturer Defects

Not Covered by Warranty:

  • Plastic and Wearable Parts
  • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
  • Issues caused by water damage from poor water quality which can result in scale build up.
  • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
  • Using the product outside of what it was intended to do.
  • Using nonoriginal parts to do repairs on the product.
  • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
  • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
  • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
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Majesty Coffee Customers

Customer Reviews

Based on 6 reviews
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C
C.W.
Mahlkonig gh2

This thing is awesome and arrived SUPER quick!

W
W.C.
Mahlkonig GH-2

I couldn't be more pleased with this grinder. It's fast and virtually zero retention. The service at Majesty Coffee is also excellent. The grinder arrived well packed and in perfect condition. I would highly recommend them. Good job guys!

A
A.A.

Mahlkonig EK43 Filter Coffee Grinder

T
T.C.
5/5

Great customer service and fast shipping! Product works well!

t
t.b.
5/5

Mahlkonig EK43 Filter Coffee Grinder



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★ Customer Reviews ★

MajestyCoffee Verified Customer Testomonials

121 reviews
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Hard to hear crack. We are still new at this and machine takes some time to get used to

Mahlkonig gh2

This thing is awesome and arrived SUPER quick!

Quick and easy with a little mess.

As advertised, it tamps consistently. Each tamping process is quicker and easier than manual tamping. I like the fact the process requires only one hand, as opposed to two in manual.
The only drawback is that the tamper surface gets dirty with the grind very quickly (because it does not 'twist" as in manual). After 3 or 4 tamps we have to clean it with a rug or a brush, leaving the coffee grind around the device.
Overall, we are happy with the purchase, and my overworked wrist with a tendonitis thanks a lot. I know it is an expensive investment, but loss of my hand will cost a lot more.

GoodService

Good Service I called to inquire about the PUQ58 and got the answer right away we loved the automatic makes life a little easier for everyone
Thanks

Fiorenzato Evo Electronic Coffee Grinder F64