Hello
Unfortunately I just received my grinder yesterday after being lost from carrier. When I opened the box the part that holds the beans is scratched I don’t think it affects how it works however I would like it to look brand new not used. Is there a replacement for that part? I do have pictures I can send. It was finally delivered on 8-15-25.
Hello,
Yes please email us a picture of the hopper and we'll get it replaced for you.
Thanks,
Majesty Coffee Team
I already own this beautiful machine.
The product, service, and related items were top quality, with all aspects following the same protocol stated before the sale. This is our 3rd Saeco Royal, (over a span of 20+- years for several office locations).
Rocket Espresso Appartamento TCA Espresso Machine