La Spaziale S1 Vivaldi II Espresso Machine VIVALDI-II
SKU: VIVALDI-II
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Who Should Buy The La Spaziale S1 Vivaldi II?
Small to Medium Restaurant
The S1 Vivaldi II is the espresso machine of choice for many small to medium restaurants. Restaurant owners choose this model because of how easy it is for food and beverage professionals to make cafe-quality espresso drinks at the push of a button.
Home User
If you’re a home user, this machine is affordable enough to give you a commercial grade experience at low cost.
With a powerful dual boiler, programmable pre-infusion, and precise temperature control, home baristas can hone their skills and create the ultimate espresso recipe for any coffee profile.
Small Cafe
For low-volume cafes, this small-footprint machine is a perfect fit.
Volumetric dosing in addition to all the advanced features professional baristas need gives cafes the opportunity to offer nothing but the best quality while creating total consistency from drink to drink—something every cafe strives for.
Small Office
The S1 Vivaldi II is the perfect size for a small office. Volumetric dosing makes this machine brilliant for office employees who aren’t familiar with how an espresso machine works.
Description
Award-Winning Design
Awarded the Coffeegeek Editors Choice Award for Best New Product in 2006, the La Spaziale S1 Vivaldi II is a serious commercial espresso machine with the features and flexibility to delight home users, cafes, and office staff.
The S1 Vivaldi II Espresso Machines Combines Control and Consistency
Combining volumetric dosing with programmable features like pre-infusion and machine temperature adjustment, it gives the user total control of results. This is something that prosumers look for in a machine and beginners can immerse themselves in to elevate their craft.
Break Free From Maintenence Headaches with the Vivaldi II Coffee Espresso Machine
Thanks to built-in safety mechanisms, the S1 Vivaldi II is also a smart machine. This is an expertly designed system that will reduce maintenance headaches while delivering superior espresso.
Key Features and What They Mean
Dual Boiler
There are two separate boilers, one for steaming and one for brewing. This means that you can brew espresso and steam milk at the same time.
Volumetric Dosing
Select single and double dose buttons to brew. The machine automatically stops at the correct volume, generating automatic consistency.
Programmable Passive Pre-Infusion
Program pre-infusion to last from 1 to 8 seconds and tailor your espresso recipes to your specific taste.
Group Temperature Adjustment
Through the touchpad, adjust the group temperature in 1°C increments for total precision.
Programmable Offset Differential
This allows you to make adjustments that fix differences between the temperature sensed by the temperature probe and the actual temperature of the hot water exiting the group. You’ll have a higher degree of accuracy and more reliable results.
Swivel Stainless Steel Steam Arm: The stainless steel steam arm’s multidirectional movement lets you position your milk pitcher however you need, allowing aerating techniques greater effectiveness.
Rotary Pump
Quiet and highly durable, the rotary pump won’t disturb low-noise environments.
Electronic Boiler Refill
No need to stop and manually activate boiler refill. The machine will do it on its own.
Fault Diagnosis Alarms
A series of alarm systems integrated into the machine safeguard it and alert you in case of failures, protecting your investment and increasing the longevity of the machine.
Dual Manometer
A combined group and boiler pressure gauge shows you what’s going on in the machine. With the information provided by the pressure readings, you’ll be able to better navigate machine operation.
0.9 mm 4 Hole Steam Tip
This steam tip is carefully designed to improve microfoam with multidirectional steam pressure while frothing the milk. You’ll get better latte and cappuccino milk if you struggle with this.
Specifications
| Identification | |
| Model | La Spaziale S 1 Vivaldi II 1 Group AV\Auto-Volumetric |
| Manufacturer | La Spaziale |
| Best Use | Small Restaurant \ Office \ Home |
| Engineering | |
| Approvals | c(ETL)us Listed (Conforms to UL STD 197 Certified to CAN/CSA STD C22.2 NO. 109. (ETL) Sanitation Listed (Conforms to ANSI/NSF STD 4). |
| Automation | AV \ Auto-Volumetric |
| Boiler | Dual boiler (0.45 liter coffee boiler \ 2.5 liter steam boiler \ 2.95 liter total) Nickle plated copper & brass inside and outside. |
| Cup Size | Traditional cup |
| Groups | 1 Group |
| Output Capacity | 20 Espressos Per Hour |
| Plumbing | Plumbed |
| Pump | Rotary pump |
| Convenience / Functionality | |
| Display | The NEW Vivaldi II displays in 1 degree increments, from 91 to 97 degrees Celsius. (The previous display showed 5 degree |
| Drain Tray | Plumbed |
| Hot Water Spigot | 1 Stainless steel hot water spigot |
| Controls | Group temperature adjustable through touch pad |
| Steam Arms | 1 Stainless steel steam arm |
| Dimensions | |
| Height | 15.00 inches \ 38.1 centimeters |
| Width | 16.50 inches \ 41.9 centimeters |
| Depth | 16.50 inches \ 41.9 centimeters |
| Weight | 65 pounds \ 29.5 kilograms |
| Electrical | |
| Amps \ Volts | 15 or 20 Amps \ 110 Volts |
| Watts | 1250 Watt steam boiler \ 800 Watt group boiler |
| Colors \ Options | |
| Colors | Black or Red |
| Options | 15 or 20 Amp mode. Pre Infusion Chamber. 7 Day Programmable Timer. No Burn Steam Arm. Longer La Spaziale steam arm. |
Note: To use 15 amp mode you will need to use a converter cord if you don't already have a 15 amp receptacle. If you're confused, please contact us before buying so we can help!
Improvements from the Previous Model
- NEW 0.9 mm four hole steam tip is standard
- More precise temperature accuracy
- More reliable temperature sensing probe
- New LED Display
- Robust top cover redesign to eliminate the plexi cup guard and lower machine height.
- Portafilter redesign
Click Here For The Complete List of Improvements From the Previous Model!
Warranty
Warranty: One-year parts and labor provided by this website and our distribution partner(s).
When you work with Majesty Coffee, rest assured that you’re getting the best prices, the best warranty, and the best bonus packages.
Common Questions and Answers
Q: What is passive pre-infusion and why does it matter?
A: During the initial phase of extraction known as pre-infusion (on machines that feature it), the coffee bed will become fully saturated before full brew pressure is achieved. This settles the coffee and ensures that all particles are evenly reached by the water, creating a more well-rounded flavor.
Essentially, passive pre-infusion refers to the fact that you do not need to manually control this stage of extraction.
And since you can program the passive pre-infusion in the S1 Vivaldi II for different lengths of time, you have more control than in a passive pre-infusion system like the one that comes with an E-61 group. Meanwhile, you retain the simplicity and ease of the passive system.
Q: What does a manometer do on the Vivaldi ii?
A: A manometer shows you a pressure measurement. In the case of the S1 Vivaldi II, the dual manometer displays the boiler pressure as well as the pressure built while the pump is active during brewing.
By reading the boiler pressure gauge, you’ll have a clearer understanding of when you can use the machine, as in when you can brew espresso and steam milk. You’re looking for the right pressure reading.
The group pressure gauge guides you toward the right brew ratio. So when you’re pulling a shot and the pressure is not building correctly, you know that it’s time to adjust an element of your brew ratio, such as how much coffee you’re using.
Q: Why is the offset differential important?
A: Typically, there is a difference between the boiler temperature readings an espresso machine is producing and the actual temperature of the water coming out of the group. This is because there are natural temperature differences between the water sitting in the boiler and the water that has traveled to the group.
Differences shouldn’t be vast, but even slight variations can change your espresso results. As such, if you’re serious about espresso, you may want to get out a temperature reader to test the group water on any espresso machine.
The S1 Vivaldi II solves the problem by letting you adjust the LED temperature setting so that it matches the group temperature—not the boiler temperature. This way, you’ll know exactly what temperature you’re extracting espresso at.
Additional Resources
Complete Downloadable La Spaziale Vivaldi II Instruction Manual
La Spaziale Vivaldi II: Progressive Pre-Infusion Installation Manual
La Spaziale Vivaldi II Review—What to Know Before You Buy
La Spaziale Vivaldi II: Coffee Geek Review
PRICE MATCH GUARANTEE
We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.USA BASED CUSTOMER SERVICE
We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.FAST AND EASY REPLACEMENTS
If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.SECURE PAYMENTS & FULL PRIVACY
Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.
That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.
Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.
Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.
La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.
*All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.
*All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.
*Elektra & Ascaso machines cannot be returned after they have been used.
*UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.
*Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.
*La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.
ORDER CONFIRMATION
Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.
Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.
After your order is placed, we will authorize payment from your payment method and reserve your unit.
If there are issues regarding your order - we will contact you immediately to resolve it.
We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.
ORDER SHIPMENT
Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.
Most in stock orders ship within 24 business hours.
Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.
Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.
If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.
We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.
CANCELLATIONS & REFUNDS
Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.
Customer satisfaction is extremely important to us, and we want to make returns easy & simple.
Returns must meet the following criteria:
Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).
Some hand crafted machines may have slight imperfections from manually hammering the raw materials.
Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.
Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.
Any open box or used equipment will be specially and clearly marked on the individual product page.
Having trouble with your machine? Click here to access our Warranty Repair Request Form.
All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.
In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.
You can contact us there if you have any questions about our warranties before purchasing as well.
We will then provide you with an authorization number which you can use to track your warranty repair status.
Warranty by Brand (Different Warranties Apply to Different Brands):
La Pavoni
- 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.
Ascaso, Elektra, Macap, Vibiemme
- 2 year parts and labor on all the machines
- Lifetime warranty on boilers
- Repair facilities in New Jersey
Mahlkonig
- 1 Year Parts and Labor on all Mahlkonig grinders
Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress
- All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
- All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
- Shipping costs to repair items are valid for the first 30 days only.
What is Covered by the Warranty:
- Manufacturer Defects
Not Covered by Warranty:
- Plastic and Wearable Parts
- General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
- Issues caused by water damage from poor water quality which can result in scale build up.
- Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
- Using the product outside of what it was intended to do.
- Using nonoriginal parts to do repairs on the product.
- Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
- Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
- Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
Who Should Buy The La Spaziale S1 Vivaldi II?
Small to Medium Restaurant
The S1 Vivaldi II is the espresso machine of choice for many small to medium restaurants. Restaurant owners choose this model because of how easy it is for food and beverage professionals to make cafe-quality espresso drinks at the push of a button.
Home User
If you’re a home user, this machine is affordable enough to give you a commercial grade experience at low cost.
With a powerful dual boiler, programmable pre-infusion, and precise temperature control, home baristas can hone their skills and create the ultimate espresso recipe for any coffee profile.
Small Cafe
For low-volume cafes, this small-footprint machine is a perfect fit.
Volumetric dosing in addition to all the advanced features professional baristas need gives cafes the opportunity to offer nothing but the best quality while creating total consistency from drink to drink—something every cafe strives for.
Small Office
The S1 Vivaldi II is the perfect size for a small office. Volumetric dosing makes this machine brilliant for office employees who aren’t familiar with how an espresso machine works.
Description
Award-Winning Design
Awarded the Coffeegeek Editors Choice Award for Best New Product in 2006, the La Spaziale S1 Vivaldi II is a serious commercial espresso machine with the features and flexibility to delight home users, cafes, and office staff.
The S1 Vivaldi II Espresso Machines Combines Control and Consistency
Combining volumetric dosing with programmable features like pre-infusion and machine temperature adjustment, it gives the user total control of results. This is something that prosumers look for in a machine and beginners can immerse themselves in to elevate their craft.
Break Free From Maintenence Headaches with the Vivaldi II Coffee Espresso Machine
Thanks to built-in safety mechanisms, the S1 Vivaldi II is also a smart machine. This is an expertly designed system that will reduce maintenance headaches while delivering superior espresso.
Key Features and What They Mean
Dual Boiler
There are two separate boilers, one for steaming and one for brewing. This means that you can brew espresso and steam milk at the same time.
Volumetric Dosing
Select single and double dose buttons to brew. The machine automatically stops at the correct volume, generating automatic consistency.
Programmable Passive Pre-Infusion
Program pre-infusion to last from 1 to 8 seconds and tailor your espresso recipes to your specific taste.
Group Temperature Adjustment
Through the touchpad, adjust the group temperature in 1°C increments for total precision.
Programmable Offset Differential
This allows you to make adjustments that fix differences between the temperature sensed by the temperature probe and the actual temperature of the hot water exiting the group. You’ll have a higher degree of accuracy and more reliable results.
Swivel Stainless Steel Steam Arm: The stainless steel steam arm’s multidirectional movement lets you position your milk pitcher however you need, allowing aerating techniques greater effectiveness.
Rotary Pump
Quiet and highly durable, the rotary pump won’t disturb low-noise environments.
Electronic Boiler Refill
No need to stop and manually activate boiler refill. The machine will do it on its own.
Fault Diagnosis Alarms
A series of alarm systems integrated into the machine safeguard it and alert you in case of failures, protecting your investment and increasing the longevity of the machine.
Dual Manometer
A combined group and boiler pressure gauge shows you what’s going on in the machine. With the information provided by the pressure readings, you’ll be able to better navigate machine operation.
0.9 mm 4 Hole Steam Tip
This steam tip is carefully designed to improve microfoam with multidirectional steam pressure while frothing the milk. You’ll get better latte and cappuccino milk if you struggle with this.
Specifications
| Identification | |
| Model | La Spaziale S 1 Vivaldi II 1 Group AV\Auto-Volumetric |
| Manufacturer | La Spaziale |
| Best Use | Small Restaurant \ Office \ Home |
| Engineering | |
| Approvals | c(ETL)us Listed (Conforms to UL STD 197 Certified to CAN/CSA STD C22.2 NO. 109. (ETL) Sanitation Listed (Conforms to ANSI/NSF STD 4). |
| Automation | AV \ Auto-Volumetric |
| Boiler | Dual boiler (0.45 liter coffee boiler \ 2.5 liter steam boiler \ 2.95 liter total) Nickle plated copper & brass inside and outside. |
| Cup Size | Traditional cup |
| Groups | 1 Group |
| Output Capacity | 20 Espressos Per Hour |
| Plumbing | Plumbed |
| Pump | Rotary pump |
| Convenience / Functionality | |
| Display | The NEW Vivaldi II displays in 1 degree increments, from 91 to 97 degrees Celsius. (The previous display showed 5 degree |
| Drain Tray | Plumbed |
| Hot Water Spigot | 1 Stainless steel hot water spigot |
| Controls | Group temperature adjustable through touch pad |
| Steam Arms | 1 Stainless steel steam arm |
| Dimensions | |
| Height | 15.00 inches \ 38.1 centimeters |
| Width | 16.50 inches \ 41.9 centimeters |
| Depth | 16.50 inches \ 41.9 centimeters |
| Weight | 65 pounds \ 29.5 kilograms |
| Electrical | |
| Amps \ Volts | 15 or 20 Amps \ 110 Volts |
| Watts | 1250 Watt steam boiler \ 800 Watt group boiler |
| Colors \ Options | |
| Colors | Black or Red |
| Options | 15 or 20 Amp mode. Pre Infusion Chamber. 7 Day Programmable Timer. No Burn Steam Arm. Longer La Spaziale steam arm. |
Note: To use 15 amp mode you will need to use a converter cord if you don't already have a 15 amp receptacle. If you're confused, please contact us before buying so we can help!
Improvements from the Previous Model
- NEW 0.9 mm four hole steam tip is standard
- More precise temperature accuracy
- More reliable temperature sensing probe
- New LED Display
- Robust top cover redesign to eliminate the plexi cup guard and lower machine height.
- Portafilter redesign
Click Here For The Complete List of Improvements From the Previous Model!
Warranty
Warranty: One-year parts and labor provided by this website and our distribution partner(s).
When you work with Majesty Coffee, rest assured that you’re getting the best prices, the best warranty, and the best bonus packages.
Common Questions and Answers
Q: What is passive pre-infusion and why does it matter?
A: During the initial phase of extraction known as pre-infusion (on machines that feature it), the coffee bed will become fully saturated before full brew pressure is achieved. This settles the coffee and ensures that all particles are evenly reached by the water, creating a more well-rounded flavor.
Essentially, passive pre-infusion refers to the fact that you do not need to manually control this stage of extraction.
And since you can program the passive pre-infusion in the S1 Vivaldi II for different lengths of time, you have more control than in a passive pre-infusion system like the one that comes with an E-61 group. Meanwhile, you retain the simplicity and ease of the passive system.
Q: What does a manometer do on the Vivaldi ii?
A: A manometer shows you a pressure measurement. In the case of the S1 Vivaldi II, the dual manometer displays the boiler pressure as well as the pressure built while the pump is active during brewing.
By reading the boiler pressure gauge, you’ll have a clearer understanding of when you can use the machine, as in when you can brew espresso and steam milk. You’re looking for the right pressure reading.
The group pressure gauge guides you toward the right brew ratio. So when you’re pulling a shot and the pressure is not building correctly, you know that it’s time to adjust an element of your brew ratio, such as how much coffee you’re using.
Q: Why is the offset differential important?
A: Typically, there is a difference between the boiler temperature readings an espresso machine is producing and the actual temperature of the water coming out of the group. This is because there are natural temperature differences between the water sitting in the boiler and the water that has traveled to the group.
Differences shouldn’t be vast, but even slight variations can change your espresso results. As such, if you’re serious about espresso, you may want to get out a temperature reader to test the group water on any espresso machine.
The S1 Vivaldi II solves the problem by letting you adjust the LED temperature setting so that it matches the group temperature—not the boiler temperature. This way, you’ll know exactly what temperature you’re extracting espresso at.
Additional Resources
Complete Downloadable La Spaziale Vivaldi II Instruction Manual
La Spaziale Vivaldi II: Progressive Pre-Infusion Installation Manual
La Spaziale Vivaldi II Review—What to Know Before You Buy
La Spaziale Vivaldi II: Coffee Geek Review
PRICE MATCH GUARANTEE
We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.USA BASED CUSTOMER SERVICE
We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.FAST AND EASY REPLACEMENTS
If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.SECURE PAYMENTS & FULL PRIVACY
Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.
That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.
Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.
Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.
La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.
*All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.
*All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.
*Elektra & Ascaso machines cannot be returned after they have been used.
*UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.
*Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.
*La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.
ORDER CONFIRMATION
Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.
Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.
After your order is placed, we will authorize payment from your payment method and reserve your unit.
If there are issues regarding your order - we will contact you immediately to resolve it.
We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.
ORDER SHIPMENT
Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.
Most in stock orders ship within 24 business hours.
Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.
Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.
If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.
We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.
CANCELLATIONS & REFUNDS
Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.
Customer satisfaction is extremely important to us, and we want to make returns easy & simple.
Returns must meet the following criteria:
Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).
Some hand crafted machines may have slight imperfections from manually hammering the raw materials.
Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.
Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.
Any open box or used equipment will be specially and clearly marked on the individual product page.
Having trouble with your machine? Click here to access our Warranty Repair Request Form.
All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.
In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.
You can contact us there if you have any questions about our warranties before purchasing as well.
We will then provide you with an authorization number which you can use to track your warranty repair status.
Warranty by Brand (Different Warranties Apply to Different Brands):
La Pavoni
- 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.
Ascaso, Elektra, Macap, Vibiemme
- 2 year parts and labor on all the machines
- Lifetime warranty on boilers
- Repair facilities in New Jersey
Mahlkonig
- 1 Year Parts and Labor on all Mahlkonig grinders
Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress
- All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
- All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
- Shipping costs to repair items are valid for the first 30 days only.
What is Covered by the Warranty:
- Manufacturer Defects
Not Covered by Warranty:
- Plastic and Wearable Parts
- General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
- Issues caused by water damage from poor water quality which can result in scale build up.
- Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
- Using the product outside of what it was intended to do.
- Using nonoriginal parts to do repairs on the product.
- Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
- Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
- Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
Related Products
La Spaziale S1 Mini Vivaldi II Espresso Machine M-VIVALDI-II
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MEET OUR CUSTOMERS
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“Excellent service Really happy with the service I received from MajestyCoffee on my order. Needed my order in a pinch, and they shipped the PEAK out the same day, but it arrived with a missing part. I emailed them and they sent the replacement piece out the next day without any hassle. Will definitely be ordering more machines from them. ”
- Jonathan C. (Mahlkonig PEAK Espresso Grinder Customer)
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“Painless transaction, prompt delivery. ”
- Arthur S. (Mahlkonig K30 Customer)
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“Great job y'all. Love the machine, packaging for shipment was awesome. I was afraid there might be damage but it was fine. Great job of taking the order and keeping me up to date on shipping. It arrived on the exact date you said it would. ”
- Allen (Quick Mill QM67 Evo Espresso Machine Customer)
