We purchased this machine in 2019 for home use and it’s been great, we’ve had no problems with it, saves me from packing up my kids and driving into town to purchase coffee which I was doing 2x a day before. This machine is a life saver especially with covid ruining everything. I don’t know what I’d do w/o this machine looking back. My husband makes his 6shot espresso to take to work every am and I make two 6shot espressos a day then he makes another one or two 4 shot espressos when he get home from work. Perfect machine for our needs.
Coming from an entry-level machine, the Bianca V2 is a revelation. Everything about it is luxurious, beautiful, and well built. Espresso tastes amazing and is a joy to produce. Flow profiling works very well and is completely intuitive. Steam was my biggest gripe on my former machine and there is zero issue in this area with the Bianca: the arm is cool to the touch, glides around at any angle, and produces steam reminiscent of a rocket engine. Silky textured milk is easy to make with so much power at your disposal. The one downside I've had so far is that setup was not intuitive and the help guide was both hidden at the back or the manual and filled with unhelpful pictograms. Assembly is logical but I wanted to be careful and meticulous on such a beautiful machine so it took about twice as long as I expected. The machine is also very heavy, which is good for thermal stability, but means that you need a helper for the initial assembly.
Machine looks amazing. Installation was very professional and was very helpful.
Unfortunately we ordered red and it came in black.