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Nuova Simonelli Microbar II Pour Over Automatic Machine

SKU: NS-MicrobarII-Model-1

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$5,940.00


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Who Should Buy The Nuova Simonelli Microbar II? 

Small Cafes

This high-tech espresso machine is making waves in cafes. 

The Nuova Simonelli Microbar II is the super-automatic machine for small coffee shops on the frontier of technological advancement.

Many small cafes suffer from high turnover rates with employees coming and going. This gets costly—training new staff takes time and money.

If this sounds like your story, the Microbar can help. It makes espresso drinks virtually by itself (according to programming), giving baristas the peace of mind that all drinks will be consistently excellent.

With the free time created by automation, coffee shops can increase their food menu offerings and diversify. More time means more multitasking.

Medium-Sized Offices

Not every office building needs a traditional espresso machine. Sometimes what you need is a super-automatic machine to make your lattes for you.

The Microbar is like a mini barista, creating your favorite espresso beverage when you press the button.

Office employees need not have any experience with espresso machines to get the caffeine boost they need.

Small to Medium Restaurants

Just like office staff, restaurant employees tend to have little to no barista experience.

The Microbar comes to the rescue for restaurants struggling to provide high-quality drinks to customers.

Whether you choose the 1 Step or 2 Step configuration of the Microbar, your employees will have no trouble learning to operate the machine in one quick training session. It basically operates itself.

Self Service Locations

Any locations providing self-service stations for food and beverages can add the Microbar to their setups.

The 1 Step Microbar gives everyone the opportunity to have a freshly-made cappuccino with no previous barista experience.

Just push the button and let the Microbar make your latte.

Description

The Microbar is your own personal barista.

Nuova Simonelli delivers the next generation of super-automatic espresso machines with the Microbar.

Offered in 1 Step and 2 Step configurations, this espresso machine is for anyone who doesn’t have the time to dedicate to barista training. 

The Microbar is your new barista—for many small to medium businesses, it’s the only barista you’ll need, able to make perfect espresso drinks all day long with hardly any input from staff.

Simple and elegant, it’s operated by choosing one of six buttons. Easy, right?

Now you can own a semi-automatic machine for your small business.

The Nuova Simonelli Microbar II is the leader of the pack when it comes to compact super-automatic espresso machines.

Unlike typical semi-automatic machines, this one is compact enough to fit on cramped counters and in small business settings. 

Boasting all the advanced features of other semi-automatic models, plus easy maintenance and self-sufficient features, the Microbar is a talented machine that you’ll want on your team.

Nuova Simonelli is a respected brand.

In business for over 80 years, Nuova Simonelli is a widely recognized brand and a respected name.

Your Microbar comes with all the innovation and high standards of quality this company is famous for.

Key Features and What They Mean

Intuitive Control Panel with LCD Display

The simplified control panel can be configured to make any drink you want, making reassigning buttons easy and intuitive. The LCD display is incredibly user-friendly, allowing the user to program the dose, tamping pressure, and brewing, steaming, and group temperatures in a flash.

6 Programmable Drink Buttons

The Microbar II comes with six different drink buttons to program with your own drink recipes. The variety guarantees simplified usage and quick selection for total efficiency. 

Thermo-Compensated Group

The Microbar’s metal thermo-compensated delivery group ensures precise temperature control. For espresso, temperature stability equates to consistent quality. Refinements made to the shape of certain group components improve operability and durability.

Robust Grinder

Designed with new technology and special types of steel, the powerful grinder’s burrs stay sharp longer. They guarantee effective grinding in any environment with the flexibility to absorb operational vibrations.

Built-In Tamper

An integral part of the single-step espresso system, the built-in tamper applies pressure evenly for better extraction. The controlled system further reduces inconsistencies related to human error.

Automated Milk Steaming

The Microbar automates steaming in one of two ways. One configuration of this model performs milk steaming entirely by itself while another configuration gives more control to the barista. (See Configurations below.)

Quiet Pump

A new pump ensures quiet operation and increased productivity. Optimizing milk texturing for perfect crema as well as the dispensed volume, the Microbar’s pump also optimizes quality.

Automatic Washing Program

Espresso beverages aren’t all that the Microbar automates. The automatic washing program makes the end of a work day more productive by taking care of this task for you.

Auto On/Off Time Setting and Standby Functions

With the auto time setting feature, you can program the machine to turn on and off, saving time waiting on warm-up periods. The standby functions minimize energy consumption, reducing your eco footprint.

Configurations

1 Step Microbar II

The 1 Step Nuova Simonelli Microbar II does it all when you push the drink button.

This configuration grinds and tamps the coffee, makes the espresso, and adds steamed milk to milk-based beverages automatically.

For anyone looking for a self-service espresso machine, this is the one. There are no hidden tasks or extra steps to take. Simply hit the button and watch the machine build your latte right in front of you.

It’s so easy to use that employees with zero espresso training (like office staff) can learn how to use it in five minutes.

* This configuration requires a milk cooler. Please add the milk cooler in the add-on section above if you would like one to come with your purchase.

2 Step Microbar II

The 2 Step Microbar II is the configuration that gives the user more control of milk steaming.

Whereas the 1 Step configuration steams milk and adds it to your drink automatically, the 2 Step configuration requires the user to steam the milk using the built-in Auto-Steam feature.

The Auto-Steam is where the Microbar takes over, texturing milk perfectly for the user.

Coffee shop and restaurant owners may be interested in either the 1 Step or 2 Step configuration.

Warranty Options

Standard Platinum

-2-year Parts Warranty


-No Labor Warranty

-Single Point of Contact for all Service Needs

-Receive and Inspect Machine for Damage

-Bench Test Machine

-Installation Coordination of Facilities

-Water Quality/Clarity Test-Professional Installation*

-Equipment Maintenance Training-24 Hour Business Day Response

-Automatic Warranty Claim Processing

-Free Installation of Water Softening System

-Guaranteed No Freight Damage

-Lifetime Warranty on Copper Boilers

-1 Year Labor Warranty

-1 Courtesy/Nuisance Call

-1 Preventive Maintenance for Traditionals - Parts Included

-3 Preventive Maintenance for Supers - Parts Included

* Beyond Point Charges: If Nuova Distribution USA does not have a service technician within 3 hours driving time of the install location, extra travel charges will apply.

Overtime charges: Installation must occur during regular business hours (Monday through Friday, 8AM to 5PM).

Additional charges will apply for installations outside of regular business hours.

 

Water Info

The installation of a water softener is mandatory for all users that don't meet the required water specifications, failure to do so will void your warranty.

It is recommend to always add a water filter to your order if you do not have one already. Replacement time of filters depends the water and quantity of drinks being made (see estimating calculator).

View Water Calculator

Common Questions and Answers

Q: Should I get the 1 Step or 2 Step Microbar?

A: If you’re wondering if there is a particular advantage that the 1 Step or 2 Step Microbar II can offer your business, there are some key things to consider:

  • How quickly you want to train new staff
  • How hands-on or hands-free you need espresso production to be.

Let’s say you’re hiring people with absolutely no barista experience. Traditionally, it’s going to take weeks to months to get them to a point where they can make real cafe-quality espresso drinks.

Because it requires nothing more from the user than pushing a button for a drink, the 1 Step Microbar II cuts training time down to minutes.

With its additional step, the 2 Step Microbar allows new users to become familiar with the system within one training session.

Now let’s talk about how hands-free you want espresso production to be.

Barista experience and self-service considerations aside, this could easily translate to: How streamlined do you need drink production to be?

There’s no doubt that the 2 Step Microbar is a fast espresso machine that makes lattes incredibly easy to make.

But if production needs to match an especially fast pace or you need employees to split time between preparing espresso drinks and food or any other product, the 1 Step Microbar is your best option.

Q: How does the Microbar work?

A: The Microbar is elegantly simple.

Using the 1 Step Microbar II as an example, we’ll go over the process of making a latte. 

To cover everything in-depth, we’ll break it down even further into three steps:

  • Step 1 - Position your cup of choice under the dispenser.
  • Step 2 - Press the button for “latte” on the control pad.
  • Step 3 - Watch the Microbar build your latte right in your cup.

The 2 Step Microbar requires filling the milk pitcher and adding the steamed milk to the espresso.  

Essentially, the Microbar offers either entirely or mostly automated beverage service.

Q: What is the difference between a super-automatic espresso machine like the Microbar and an automatic model?

A: In terms of functionality, a super-automatic espresso machine is in a whole different category. 

An automatic espresso machine automates espresso to a point. The barista loads coffee into the portafilter and into the machine, pushes a dosing button, and waits for the machine to deliver the espresso.

The automatic part is the machine’s programmed brewing function—it ends the brew cycle at the appropriate point.

A super-automatic machine like the Microbar is your grinder and espresso machine rolled into one unit.

Pushing a drink button on the 1 Step Microbar prompts the machine to grind and tamp the coffee, brew the espresso, and add steamed milk to the espresso.

An automatic machine doesn’t build your drink for you. Even an automatic espresso machine with an Auto-Steam Wand won’t eliminate the manual steps of filling a milk pitcher and adding the steamed milk to the espresso.

You can consider the super-automatic the natural evolution of the automatic espresso machine.

Extra Resources

See Documents and Downloads

PRICE MATCH GUARANTEE

We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

USA BASED CUSTOMER SERVICE

We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

FAST AND EASY REPLACEMENTS

If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

SECURE PAYMENTS & FULL PRIVACY

Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


30 Day Money Back Guarantee

We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

*All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

*All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

*Elektra & Ascaso machines cannot be returned after they have been used.

*UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

*Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

*La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

ORDER CONFIRMATION

Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

After your order is placed, we will authorize payment from your payment method and reserve your unit.

If there are issues regarding your order - we will contact you immediately to resolve it.

We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

ORDER SHIPMENT

Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

Most in stock orders ship within 24 business hours.

Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

PRODUCT QUALITY GUARANTEE

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

CANCELLATIONS & REFUNDS

Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

Returns must meet the following criteria:

Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

Any open box or used equipment will be specially and clearly marked on the individual product page.

Having trouble with your machine? Click here to access our Warranty Repair Request Form.

All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

You can contact us there if you have any questions about our warranties before purchasing as well.

We will then provide you with an authorization number which you can use to track your warranty repair status.

Warranty by Brand (Different Warranties Apply to Different Brands):

La Pavoni

  • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

Ascaso, Elektra, Macap, Vibiemme

  • 2 year parts and labor on all the machines
  • Lifetime warranty on boilers
  • Repair facilities in New Jersey

Mahlkonig

  • 1 Year Parts and Labor on all Mahlkonig grinders

Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

  • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
  • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
  • Shipping costs to repair items are valid for the first 30 days only.

What is Covered by the Warranty:

  • Manufacturer Defects

Not Covered by Warranty:

  • Plastic and Wearable Parts
  • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
  • Issues caused by water damage from poor water quality which can result in scale build up.
  • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
  • Using the product outside of what it was intended to do.
  • Using nonoriginal parts to do repairs on the product.
  • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
  • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
  • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
Mobile Users - Please Scroll to the Bottom to View Product Reviews.

Who Should Buy The Nuova Simonelli Microbar II? 

Small Cafes

This high-tech espresso machine is making waves in cafes. 

The Nuova Simonelli Microbar II is the super-automatic machine for small coffee shops on the frontier of technological advancement.

Many small cafes suffer from high turnover rates with employees coming and going. This gets costly—training new staff takes time and money.

If this sounds like your story, the Microbar can help. It makes espresso drinks virtually by itself (according to programming), giving baristas the peace of mind that all drinks will be consistently excellent.

With the free time created by automation, coffee shops can increase their food menu offerings and diversify. More time means more multitasking.

Medium-Sized Offices

Not every office building needs a traditional espresso machine. Sometimes what you need is a super-automatic machine to make your lattes for you.

The Microbar is like a mini barista, creating your favorite espresso beverage when you press the button.

Office employees need not have any experience with espresso machines to get the caffeine boost they need.

Small to Medium Restaurants

Just like office staff, restaurant employees tend to have little to no barista experience.

The Microbar comes to the rescue for restaurants struggling to provide high-quality drinks to customers.

Whether you choose the 1 Step or 2 Step configuration of the Microbar, your employees will have no trouble learning to operate the machine in one quick training session. It basically operates itself.

Self Service Locations

Any locations providing self-service stations for food and beverages can add the Microbar to their setups.

The 1 Step Microbar gives everyone the opportunity to have a freshly-made cappuccino with no previous barista experience.

Just push the button and let the Microbar make your latte.

Description

The Microbar is your own personal barista.

Nuova Simonelli delivers the next generation of super-automatic espresso machines with the Microbar.

Offered in 1 Step and 2 Step configurations, this espresso machine is for anyone who doesn’t have the time to dedicate to barista training. 

The Microbar is your new barista—for many small to medium businesses, it’s the only barista you’ll need, able to make perfect espresso drinks all day long with hardly any input from staff.

Simple and elegant, it’s operated by choosing one of six buttons. Easy, right?

Now you can own a semi-automatic machine for your small business.

The Nuova Simonelli Microbar II is the leader of the pack when it comes to compact super-automatic espresso machines.

Unlike typical semi-automatic machines, this one is compact enough to fit on cramped counters and in small business settings. 

Boasting all the advanced features of other semi-automatic models, plus easy maintenance and self-sufficient features, the Microbar is a talented machine that you’ll want on your team.

Nuova Simonelli is a respected brand.

In business for over 80 years, Nuova Simonelli is a widely recognized brand and a respected name.

Your Microbar comes with all the innovation and high standards of quality this company is famous for.

Key Features and What They Mean

Intuitive Control Panel with LCD Display

The simplified control panel can be configured to make any drink you want, making reassigning buttons easy and intuitive. The LCD display is incredibly user-friendly, allowing the user to program the dose, tamping pressure, and brewing, steaming, and group temperatures in a flash.

6 Programmable Drink Buttons

The Microbar II comes with six different drink buttons to program with your own drink recipes. The variety guarantees simplified usage and quick selection for total efficiency. 

Thermo-Compensated Group

The Microbar’s metal thermo-compensated delivery group ensures precise temperature control. For espresso, temperature stability equates to consistent quality. Refinements made to the shape of certain group components improve operability and durability.

Robust Grinder

Designed with new technology and special types of steel, the powerful grinder’s burrs stay sharp longer. They guarantee effective grinding in any environment with the flexibility to absorb operational vibrations.

Built-In Tamper

An integral part of the single-step espresso system, the built-in tamper applies pressure evenly for better extraction. The controlled system further reduces inconsistencies related to human error.

Automated Milk Steaming

The Microbar automates steaming in one of two ways. One configuration of this model performs milk steaming entirely by itself while another configuration gives more control to the barista. (See Configurations below.)

Quiet Pump

A new pump ensures quiet operation and increased productivity. Optimizing milk texturing for perfect crema as well as the dispensed volume, the Microbar’s pump also optimizes quality.

Automatic Washing Program

Espresso beverages aren’t all that the Microbar automates. The automatic washing program makes the end of a work day more productive by taking care of this task for you.

Auto On/Off Time Setting and Standby Functions

With the auto time setting feature, you can program the machine to turn on and off, saving time waiting on warm-up periods. The standby functions minimize energy consumption, reducing your eco footprint.

Configurations

1 Step Microbar II

The 1 Step Nuova Simonelli Microbar II does it all when you push the drink button.

This configuration grinds and tamps the coffee, makes the espresso, and adds steamed milk to milk-based beverages automatically.

For anyone looking for a self-service espresso machine, this is the one. There are no hidden tasks or extra steps to take. Simply hit the button and watch the machine build your latte right in front of you.

It’s so easy to use that employees with zero espresso training (like office staff) can learn how to use it in five minutes.

* This configuration requires a milk cooler. Please add the milk cooler in the add-on section above if you would like one to come with your purchase.

2 Step Microbar II

The 2 Step Microbar II is the configuration that gives the user more control of milk steaming.

Whereas the 1 Step configuration steams milk and adds it to your drink automatically, the 2 Step configuration requires the user to steam the milk using the built-in Auto-Steam feature.

The Auto-Steam is where the Microbar takes over, texturing milk perfectly for the user.

Coffee shop and restaurant owners may be interested in either the 1 Step or 2 Step configuration.

Warranty Options

Standard Platinum

-2-year Parts Warranty


-No Labor Warranty

-Single Point of Contact for all Service Needs

-Receive and Inspect Machine for Damage

-Bench Test Machine

-Installation Coordination of Facilities

-Water Quality/Clarity Test-Professional Installation*

-Equipment Maintenance Training-24 Hour Business Day Response

-Automatic Warranty Claim Processing

-Free Installation of Water Softening System

-Guaranteed No Freight Damage

-Lifetime Warranty on Copper Boilers

-1 Year Labor Warranty

-1 Courtesy/Nuisance Call

-1 Preventive Maintenance for Traditionals - Parts Included

-3 Preventive Maintenance for Supers - Parts Included

* Beyond Point Charges: If Nuova Distribution USA does not have a service technician within 3 hours driving time of the install location, extra travel charges will apply.

Overtime charges: Installation must occur during regular business hours (Monday through Friday, 8AM to 5PM).

Additional charges will apply for installations outside of regular business hours.

 

Water Info

The installation of a water softener is mandatory for all users that don't meet the required water specifications, failure to do so will void your warranty.

It is recommend to always add a water filter to your order if you do not have one already. Replacement time of filters depends the water and quantity of drinks being made (see estimating calculator).

View Water Calculator

Common Questions and Answers

Q: Should I get the 1 Step or 2 Step Microbar?

A: If you’re wondering if there is a particular advantage that the 1 Step or 2 Step Microbar II can offer your business, there are some key things to consider:

  • How quickly you want to train new staff
  • How hands-on or hands-free you need espresso production to be.

Let’s say you’re hiring people with absolutely no barista experience. Traditionally, it’s going to take weeks to months to get them to a point where they can make real cafe-quality espresso drinks.

Because it requires nothing more from the user than pushing a button for a drink, the 1 Step Microbar II cuts training time down to minutes.

With its additional step, the 2 Step Microbar allows new users to become familiar with the system within one training session.

Now let’s talk about how hands-free you want espresso production to be.

Barista experience and self-service considerations aside, this could easily translate to: How streamlined do you need drink production to be?

There’s no doubt that the 2 Step Microbar is a fast espresso machine that makes lattes incredibly easy to make.

But if production needs to match an especially fast pace or you need employees to split time between preparing espresso drinks and food or any other product, the 1 Step Microbar is your best option.

Q: How does the Microbar work?

A: The Microbar is elegantly simple.

Using the 1 Step Microbar II as an example, we’ll go over the process of making a latte. 

To cover everything in-depth, we’ll break it down even further into three steps:

  • Step 1 - Position your cup of choice under the dispenser.
  • Step 2 - Press the button for “latte” on the control pad.
  • Step 3 - Watch the Microbar build your latte right in your cup.

The 2 Step Microbar requires filling the milk pitcher and adding the steamed milk to the espresso.  

Essentially, the Microbar offers either entirely or mostly automated beverage service.

Q: What is the difference between a super-automatic espresso machine like the Microbar and an automatic model?

A: In terms of functionality, a super-automatic espresso machine is in a whole different category. 

An automatic espresso machine automates espresso to a point. The barista loads coffee into the portafilter and into the machine, pushes a dosing button, and waits for the machine to deliver the espresso.

The automatic part is the machine’s programmed brewing function—it ends the brew cycle at the appropriate point.

A super-automatic machine like the Microbar is your grinder and espresso machine rolled into one unit.

Pushing a drink button on the 1 Step Microbar prompts the machine to grind and tamp the coffee, brew the espresso, and add steamed milk to the espresso.

An automatic machine doesn’t build your drink for you. Even an automatic espresso machine with an Auto-Steam Wand won’t eliminate the manual steps of filling a milk pitcher and adding the steamed milk to the espresso.

You can consider the super-automatic the natural evolution of the automatic espresso machine.

Extra Resources

See Documents and Downloads

PRICE MATCH GUARANTEE

We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.

USA BASED CUSTOMER SERVICE

We know how important getting a new workstation is to you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.

FAST AND EASY REPLACEMENTS

If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.

SECURE PAYMENTS & FULL PRIVACY

Your privacy is extremely important to us at Majesty Coffee. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.


30 Day Money Back Guarantee

We want to ensure that you are completely satisfied with your purchase. Know that you can buy with confidence when shopping with Majesty Coffee.

That’s why we offer a Full 30 Day Hassle free return policy on most of our machines*. See below for non-returnable items.

Ship the item back to us in like-new condition during this period with all original pieces and packaging and we will refund your money minus any special promotions. Restocking fees may apply.

Please note: Any damage or if the machine isn’t returned in like-new condition may result in an an additional restocking fee.

La Pavoni Home Machines – 7 Day Policy Return Policy – restocking fee varies by if there is damage.

*All La Pavoni Commercial Machine sales are final with 1 year warranty base warranty. Please contact us about purchasing longer warranties.

*All Nuova SImonelli Commercial Machine sales are final with standard warranty & upgraded warranty options available.

*Elektra & Ascaso machines cannot be returned after they have been used.

*UNIC, La Spaziale, La Marzocco, and Slayer commercial machine sales are final and non-returnable.

*Ditting USA Grinders cannot be returned after the box has been opened. 15% restocking and return shipping fees will be deducted from return credit.

*La Marzocco GS3 machines, including GS3 MP & GS3 AP, are final and non-returnable.

ORDER CONFIRMATION

Once you complete your checkout using your preferred payment method, you will be sent an order confirmation.

Order confirmations will be sent via email, and you can select to have confirmations sent to your phone via SMS.

After your order is placed, we will authorize payment from your payment method and reserve your unit.

If there are issues regarding your order - we will contact you immediately to resolve it.

We can hold units as long as you like to if you have specific delivery dates, or we can upgrade you to expedited shipping if you need it within a specific time frame. Orders can be cancelled for a 100% refund any time before the unit ships out to you.

ORDER SHIPMENT

Our customer service offices are located in Lewes, Delaware and we have warehouses across the country including NY, NC, and WA.

Most in stock orders ship within 24 business hours.

Commercial machines by brands such as La Pavoni may take up to 4 weeks to ship since they are imported direct from Italy.

Estimated arrival time can be 1-6 business days after shipment. Please contact us for rush shipping rates and options.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at hello@majestycoffee.com.

PRODUCT QUALITY GUARANTEE

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.

If your item(s) do arrived damaged, please contact us immediately and send photos to hello@majestycoffee.com.

We will process an insurance claim on your behalf and happily work with you to resolve the issue and issue compensation or replace your machine/parts.

CANCELLATIONS & REFUNDS

Most of the items we carry, excluding commercial espresso machines, can be returned in 30 days. Any items cancelled before shipment will receive a full refund.

Customer satisfaction is extremely important to us, and we want to make returns easy & simple.

Returns must meet the following criteria:

Returns must be accompanied with an RMA number. Please contact us in order to have one generated. Returned products must be in like-new condition and sent back in original packaging, including all original parts and accessories. Items may be subject to up to a 15% restocking fee. Used items may not be eligible for return, see "30 Day Money Back Guarantee" Section for specific machine restrictions. Customer is responsible for return shipping cost.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.

In-House Testing & Manufacturing Our espresso machines and grinders are high quality, specialty equipment. They are manufactured mainly in Italy, Spain, and Germany (for Mahlkonig grinders).

Some hand crafted machines may have slight imperfections from manually hammering the raw materials.

Many products are bench tested prior to shipping to ensure they are in perfect working condition before arriving at your location.

Therefore, some coffee grinds and remnants of water may be visible upon receiving the machine. This does not indicate the machine is used. We only ship brand new machines unless we state otherwise.

Any open box or used equipment will be specially and clearly marked on the individual product page.

Having trouble with your machine? Click here to access our Warranty Repair Request Form.

All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing or purchased through us.

In order to obtain and schedule a warranty related repair, please contact us at hello@majestycoffee.com.

You can contact us there if you have any questions about our warranties before purchasing as well.

We will then provide you with an authorization number which you can use to track your warranty repair status.

Warranty by Brand (Different Warranties Apply to Different Brands):

La Pavoni

  • 1-Year Warranty with proof of purchase on all parts. Labor may be extra depending on the product. Please contact us for additional warranty details by machine. Repair and installation facilities around the country.

Ascaso, Elektra, Macap, Vibiemme

  • 2 year parts and labor on all the machines
  • Lifetime warranty on boilers
  • Repair facilities in New Jersey

Mahlkonig

  • 1 Year Parts and Labor on all Mahlkonig grinders

Quick Mill, Groupo Izzo, M&V Ambient Vesuvius, La Spaziale Vivaldi, La Spaziale Dream, Rocket, Faema / Cimbali, Rancilio, Nuova Simonelli, Fiorenzato, Mazzer Grinders, Compak Grinders, Baratza Grinders, Puqpress

  • All of our home machines for these brands come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description).
  • All of our commercial machines from these brands come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted).
  • Shipping costs to repair items are valid for the first 30 days only.

What is Covered by the Warranty:

  • Manufacturer Defects

Not Covered by Warranty:

  • Plastic and Wearable Parts
  • General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
  • Issues caused by water damage from poor water quality which can result in scale build up.
  • Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
  • Using the product outside of what it was intended to do.
  • Using nonoriginal parts to do repairs on the product.
  • Any service from any third party outside of Majesty Coffee or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Majesty Coffee.
  • Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
  • Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
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MajestyCoffee Verified Customer Testomonials

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Mahlkonig gh2

This thing is awesome and arrived SUPER quick!

Quick and easy with a little mess.

As advertised, it tamps consistently. Each tamping process is quicker and easier than manual tamping. I like the fact the process requires only one hand, as opposed to two in manual.
The only drawback is that the tamper surface gets dirty with the grind very quickly (because it does not 'twist" as in manual). After 3 or 4 tamps we have to clean it with a rug or a brush, leaving the coffee grind around the device.
Overall, we are happy with the purchase, and my overworked wrist with a tendonitis thanks a lot. I know it is an expensive investment, but loss of my hand will cost a lot more.

GoodService

Good Service I called to inquire about the PUQ58 and got the answer right away we loved the automatic makes life a little easier for everyone
Thanks

Fiorenzato Evo Electronic Coffee Grinder F64

Izzo Alex Leva

Well right at one year ago I got my Alex Leva and dearly love it .. But today after right at one year of use it has stopped working... You flick the on switch and nothing , the PID does not light up but the on/off switch lights up sometimes but not always.. Other than the light on the on/off switch the machine seems dead... I do hope this is not a big deal after just a year of use... Up until this point I would give my Alex Leva a five star rating , but now I may have to revise my review... We shall see.